1. MICHAEL KRESEK
Seattle, WA • 206.915.4562 • mdkresek@gmail.com
!
PROFESSIONAL PROFILE
• Results driven leader with 30 years of experience across purchasing, account management,
and supplier management driving continuous improvement and operational excellence.
• Broad business experience includes customer, product and project management.
Demonstrable experience growing revenues, improving process, product and people.
• A team builder who facilitates effective cross-team collaboration and execution.
• Proven track record interacting with leadership team, managing multiple vendors and large
cross-functional teams.
• A self-starter who thrives in end-to-end ownership and clear accountability.
• Recognized as a leader in providing world class customer service.
P R O F E S S I O N A L E X P E R I E N C E
!
Contracts and Account Specialist 1987 – 2016
HARDWARE SPECIALTY COMPANY Seattle, Washington
Manage client service, day-to-day operations, RFQ’s, and related purchasing / sales for large Marine
Electrical supplier company.
Key Accomplishments
• Designed a new system to sell the Navy parts kits, which resulted in cost savings for the Navy
and increased business for the company. Program has been running successfully for over 12
years.
• Revised and streamlined the export licensing process to Australia. Converted a long, manual,
paperwork driven 36-week process to a streamlined, efficient process.
RFQ Management & Response:
• Senior handler and liaison of all RFQ’s pricing and delivery estimates with fair and reasonable
cost justification including the Navy and other clients.
• Managed the DLA Internet bid board systems DIBBS required to do business with the Navy.
Contract Management:
• Responsible for handling all outstanding issues during all contract phases including defined,
closed, and signed.
• Maintained industry contacts for obtaining unique and difficult to find parts for clients.
• Handled all pending Navy contracts through the EDA Electronic document access.
Management & Training:
• Provided leadership and mentoring to more junior members of the team.
Packaging & Shipping:
• Optimized and organized product package to ensure shelf life of at least ten years resulting in
a 100% margin increase.
• Managed the Mil-Spec packaging process to save costs for the Navy.
Materials & Parts:
• Quality Assurance Senior Manager for all materials ordered.
• Managed all west coast orders including paperwork, delivery, timing, and accuracy.
• Expert level skills managing invoicing via Wide Area Workflow online, electronic submission
system.
Supplier Research & Quotes:

2. • Responsible for bids for parts using the commercial industry DIBBS tool to maximize
profitability.
• Senior point of contact for suppliers to ensure gain of best possible pricing.
Purchasing:
• Responsible for reviewing and purchasing used parts for resale by the company.
• Completed COC certificate of compliance forms for both electronic and hardware:
• Gained expertise level mechanical, hardware and technical skills on commercial circuit
breakers.
• Performed field installation of circuit breaker auxiliary features: switches, shunt trips and UVR.
• Performed on site DCMA inspections.
Government Compliance & Policy Management:
• Responsible for all export license application was valid and renewed annually.
• Maintained U.S. department of state director of defense trade controls.
• Self-taught and become an expert in the intricacies of the Defense Finance & Account Services
(DFAS).
Inside Sales:
• Performed inside phone sales on commercial, Navy accounts for industrial circuit breakers
parts.
• Served as main point of contact for the defense logistics agency.
• Served as the L3 / SPD Electrical Systems West Coast Distributor Representative. Client
Service / Client Relations:
• Managed all client services and known for exceptional customer service during high pressure
situations.
• Client list includes: L3 / SPD Electrical Systems,U.S. Navy, DCMA Defense Contract
Management Agency, Bettis Atomic Power Lab, Betchel Marine Propulsion Corp, Northrop
Grumman Shipbuilders, General Dynamics NASSCO, Vigor Marine & Vigor Shipyards, Pearl
Harbor Ship Yard (PHNSY), Defense Supply Center Columbus, Everett Naval Base, Thales
Australia Maritime & Aerospace, SAIC (Science Application International Corp), BP Petroleum,
U.S. Coast Guard, Priority Material Office U.S Navy, Industrial Crating, Merit Electric, Moore
Electrical. The Martin Co.
Daily Responsibilities:
• Managed all incoming client inquires to the appropriate department in a timely manner
including responses either phone, email and fax support.
• Provided world class customer service to all walk-in customers sales for entire company
product line.
• Led customers facing field services and made alternative solution recommendations as
needed.
• Managed delinquent accounts, resolved customer complaints and handled warranty issues
• Oversaw direct customer purchases for new & used products.
Education
!
University of Washington: Business. In Progress: most courses completed towards
Bachelor’s degree
Expert Level Training in: Circuit breaker electronics and transformers..nipa