The document is a curriculum vitae for Tony Fidler. It summarizes his career experience working in the water industry for over 30 years, including roles as a plumber, inspector, systems inspector, leakage technician, and leakage coordinator for various water companies. It also describes his experience setting up his own real estate business and working as an area sales director. Currently, he works as a utilities pipeline surveyor and water industry leakage specialist.

1. CURRICULUM VITAE
Name: Anthony Robert Fidler (Tony)
Address: 10 Stillington Close
Ryhope
Sunderland
SR2 0LQ
Tel: 01915236690 Mobile:07890079460 Email:tonyfidler@yahoo.co.uk
Personal Profile
Currently, I am a Utilities Pipeline Surveyor, Project Co-ordinator and Water Industry Leakage Specialist
employed by Advanced Engineering Solutions Limited, who are Pipeline Specialists undertaking condition
assessments of Water, Oil and Gas pipelines. For many years I have been successful in in a technically focussed
role and through various company mergers, I have worked in the Water Industry for over 30 years, working for
Sunderland and Shields Water Company, North East Water, Northumbrian Water and a short period at Scottish
Water. Previously, I have also been successful in Sales and Marketing, setting up and managing my own
company, working as a Yorkshire Area Sales Director for a large International Property Company.
Specialist Experience
My extensive technical knowledge of Water Utility operations includes Leakage and DMA Management on large
diameter and distribution networks, byelaws, mains cleansing, trunk main operations, data and pressure logging,
and customer service. I was Leakage Co-ordinator for Northumbrian Water responsible for a team of Leakage
Technicians and outside Contractors. As Internal Auditor, I took Northumbrian Water through the 2002 ISO and
wrote procedures for the Leakage Department. With AES Limited, I have carried out topographical surveys on
distribution pipelines and reservoirs, identifying valves and assets as a basis for developing reservoir operational
plans and strategies. Also I have sourced leakage projects for Northumbrian Water and private Industrial Estates
and Hospitals. I am currently planning this years AMP period for condition assessment of trunk mains, and asset
protection for Northumbrian Water.
I successfully set up and managed my own business for a number of years generating a large volume of sales of
overseas Real Estate, and managed staff in various locations dealing directly with the general public.
Key Skills:
 Excellent Communicator
 Excellent technical knowledge of Leakage techniques and new technologies
 Proven Sales Record
 High level knowledge of Water Industry Operational procedures
 Evolved computer skills
 Adaptable and copes well with change
 Passionate, enthusiastic, hard working and self motivated
 Highly developed interpersonal customer care skills and ability to be both assertive and empathetic
 Ability to work under pressure and in meeting deadlines
 Ability to transform, grow and be creative

2.  Ability to work independently or as part of a team
 Ability to analyse problems then diagnose defects, develop and implement solutions
 Organisational skills and ability to simplify tasks
 Delegation and Leadership qualities
Experience:
 Experienced Water Industry Leakage Specialist
 Experienced Topographical and GPS Surveyor
 Experienced in Business Development and Sales
 Experienced in developing contacts to demonstrate and market new technology
 People management and delegation of work
 Risk analysis and assessment
 Experience in liaising directly with Utility clients and general public, delivering great service and
ensuring satisfaction
 Ensures all Health and Safety regulations are met
 Experienced in the deployment and development of new technology and practices
Education:
Wearside College of Further Education
 City and Guilds
Mechanical Engineering
Plumbing and Heating Engineering
 Advanced City and Guilds
Mechanical Engineering
Plumbing and Heating Engineering (Distinction)
Commercial Road School
 CSE
English Grade 1
Music Grade 1
Maths
Science
Woodwork
Training:
 I have undertaken numerous training courses, both in the Water Industry and in Sales and Marketing,
ranging from the Management of Staff to Health and Safety, including:
Mainlaying & Jointing OP120
New Water Bylaws
Manual Handling Awareness
Company Induction
Special Bylaw Course – Water Training Association

3. Leakage Control Practice
Radio Operation
New Water Byelaws – City & Guilds
Electronic Detection OD11X – Mains and Leakage
Working in the Highway
Microcomputer Database Management Systems
Customer Relations
Signing/Lighting/Guarding
Engarde 1
Engarde 2
Engarde 3
PC Awareness
WordPerfect for Windows Introduction
Appraisal Training
Customer Focus – Complaints
Customer Focus – Interruptions
Customer Focus – Meters
Appraisal Awareness 1
Appraisal Awareness 2
ISO 9002 Awareness
Quality Auditor
Lotus Notes Awareness
Health & Safety Induction
Health & Safety Workshop (Employee)
Resetting Fault Trips
Protection of Public Water Supplies
Risk Assessment
National Water Hygiene Trainer
Confined Spaces Course
Attended numerous Sales and Marketing courses in the UK and Europe.
Induction to new techniques and technology at Echologics, Toronto, Canada
Site Training New Jersey, USA
 Over the years both at work and in my personal life, I have developed advanced ICT knowledge and
skills. I am experienced in building complete systems, maintenance and problem solving and software
installation.
 I use Microsoft Office, Word, Excel, Database management, and Adobe Photoshop on a daily basis.
 I completed the National Water Hygiene Trainers certificate and have trained numerous staff
 Trained as Internal Auditor for Northumbrian Water
 Hold a National Water Hygiene Certificate
 Hold a current Confined Spaces certificate
 Hold a Construction Skills Certificate Scheme (CSCS)
Current Employment:
Utilities Pipeline Surveyor, Project Co-ordinator and Water Industry Leakage Specialist, AES Limited.

4. January 2007 – to present
Key Skills:
 Responsible for Connectivity and GPS surveys of various Water installations, i.e. groundwater stations,
reservoirs and valve identification, which are part of the Northumbrian Water isolation procedures.
 Responsible for surveys on pumping/booster stations and pipelines (raw and potable) in preparation
for GIS updates, concluding with accurate digital plans of the relevant system for Northumbrian Water
Limited.
 Survey/Condition Assessment of strategic mains throughout the N W L undertakings.
 Attended training on new techniques in condition assessment and leak location with Echologics in
Canada and USA
 Requested by Echologics Limited to work in Puerto Rico, United States, using advanced technology
leak location equipment i.e. acoustic leak noise correlators.
 Responsible for the training of Puerto Rico Aquaducto Water Leakage Department staff on
methodology and leakage techniques to a competent level.
 Air valve surveys on strategic trunk mains for Northern Ireland Water
 Experienced in the deployment and monitoring of Gutermann Zone Scan correlating loggers on
strategic trunk mains within the NWL undertaking.
 Experienced in Pipeline surveys for Northern Gas Network
 Marketing and promotional photography
Previous Employment:
Company Director, International Real Estate, Atlas Yorkshire Limited
1999 to 2007
Key Skills:
 Head hunted to manage a large area in the UK, to promote the properties of a recognised
International Real Estate company.
 Set up and managed my own Company
 Managed a staff of 10.
 Experience in Sales, Marketing and Customer Service.
 Attended numerous Sales and Marketing courses, talks and seminars in the UK and Overseas.
 Arranged the booking of venues and marketing to promote Exhibitions.
 Attended and represented the International Real Estate company at large National exhibitions in
various areas of the UK.
 Successfully hosted weekly exhibitions throughout the Yorkshire area of the UK, dealing directly with
the general public to promote European areas and properties, and made substantial sales over an 8
year period.
 Proven Sales Record
 Photography and Video skills used for promotional items for both marketing and exhibitions.
Reason for Leaving: Due to the impending economic climate and the offer of a position at AES I felt the timing
was perfect to return back to the Water industry.

5. Previous Employment:
Plumber, then by way of internal promotion
Water Company Inspector then Byelaws Inspector then Systems Inspector then Leakage Technician –
finally Leakage Co-ordinator, Leakage Department
Sunderland Shields Water Company then North East Water then Northumbrian Water
1979 to 2007
Plumber
 Responsibility for the Installation, repair and general maintenance of the Sunderland and South Shields
Water Company distribution network.
Water Company Inspector
 Domestic byelaws, prevention of waste, customer service duties, flushing and mains rehabilitation.
Byelaws Inspector
 Responsible for inspecting domestic and commercial properties to enforce legal requirements to
prevent contraventions on all water fittings and installations.
 Report findings and inform site agents, engineers or relevant personnel.
Systems Inspector
 Responsible for the setting up and monitoring of DMAs, pressure/leakage management, boundary
valve management, reservoir and trunk mains inspections, flushing, air scouring and mains
rehabilitation (cement relining etc.)
 Byelaws and general distribution maintenance (PRVs, Meters etc.).
Leakage Technician
 Working within Northumbrian Water Leakage Department, responsible for leakage detection in high
leakage areas using a variety of electronic leak detection equipment (correlators/electronic sounding
equipment) tracing equipment and data logging equipment.
Leakage Coordinator (Leakage Technicians) Leakage Department
 Responsible for overseeing of leakage technicians.
 Planning and organising work,
 Deployment of staff to relevant areas to reduce leakage.
 Interrogate leakage figures, nightlines, high consumption areas and problematic areas to establish the
best possible placement of leakage staff.
Leakage Coordinator (Leakage Technicians and Sub – Contractors)
 Responsible for overseeing both leakage technicians and outside contractors.
 Responsible for the correct analysis of leakage figures and the subsequent deployment of leakage
technicians to relevant areas to prove positive return of defectors and therefore reduce leakage.

6.  Targeting and successfully achieving the necessary reduction of leakage to comply with DWI
requirements on an on going annual basis and ensuring the Northumbrian Water reached the required
leakage target figures.
Reason for Leaving: Head hunted by International Real Estate Company (after working very successfully on a part
time basis) to manage a large area to promote their properties in the UK. After 30 years in the Water Industry
felt it was time for a move and would be good to gain more direct sales and marketing experience.
Previous Employment:
Plumbing Apprenticeship (completed whilst working for two local Sunderland Plumbing firms and attending
Wearside College of further Education).
1973 - 1979
Additional Information:
 Full clean driving license
 Hobbies include ICT, Golf, Photography
 Photography – Published in SVM Magazine, Photoshoots for Urbeatz, Zeebra Model Management.
Weddings, Christenings
 Past volunteer Manager of Youth Football Team in Russell Foster League
References:
Mr Mark Loveday
UK Sales Manager
Ecologics
20 Melrose Crescent
Hale
WA15 8NN
Mr Ray Sanderson
Head of Commercial (ECO) Scotland, North East and Cumbria
British Gas New Energy
3 Hall Farm Road
Sunderland

7. SR3 2UX
Ray.sanderson@britishgas.co.uk
Mr Alan Page,
Trunk Main Controller
Northumbrian Water Group
3, St Matthews View
Silksworth
Sunderland
Tyne and Wear