CV

1. Uni Group (Archos & GTide Mobile) Oct 2015 – Present
Telecom Operators Business Manager
 Anticipating customer needs and expectations.
 Managing day-to-day business, and communicating customer requirements within
Uni Group.
 Driving execution of the country activities to ensure that sales targets for Egypt are
achieved.
 Provide leadership in directing, managing and motivating sell-in, sell-through, and
sell-out.
 Lead a cross-functional virtual account team, and ensure the team spirit and
alignment between sales, marketing, GTM, logistics, retail management, care etc.
Achievements
 A1 & A2 campaign with Vodafone. (120% Target achievement)
 V7 campaign with Etisalat. (132% Target achievement)
 Open Market initiatives with operators added values for independent retail (28%
growth in sales)
Vodafone Jan 2015 – Oct 2015
Terminals SR Specialist
 Anticipating and forecasting the consumer sales and retail Dep. needs of
purchases.
 Managing day-to-day business, and communicating with vendors and distributers.
 Driving execution of the brands activities to ensure that sales targets are achieved.
 Build and maintain relationship with the assigned distributors and vendors in Egypt.
 Set direction for collaboration with vendors, and create strategic plans.
Achievements
 Working on availability model that enhanced the sales to achieve 12% sell-out
growth in Q1 2015
 Enhancing the online WH that boosted the online sales to achieve 9% growth in Q1
2015
 Enhancing the distribution model that improves the sellout revenues by 9% in Q2
2015
 Closing an exclusive deal on a handset helped in achieving the smartphones
penetration target in Q3 2015.
NOKIA; a subsidiary of Microsoft Mobile Oy -- May 2013 – Dec 2014
Operators Accounts Manager
 Anticipating customer needs and expectations.
 Managing day-to-day business, and communicating customer requirements within
Nokia.
 Driving execution of the country activities to ensure that sales targets for Egypt are
achieved.
 Provide leadership in directing, managing and motivating sell-in, sell-through, and
sell-out.
 Lead a cross-functional virtual account team, and ensure the team spirit and
alignment between sales, marketing, GTM, logistics, retail management, care etc.
Work History
Experience
An experienced customer-focused
sales & marketing professional
with over 8 years’ of Telecoms
experience in the Egyptian market
who has successfully developed
excellent C-level relationships.
Detail-oriented, efficient and
organized professional with
extensive experience in accounts
management. Possess strong
analytical and problem solving
skills, with the ability to make well
thought out decisions. Excellent
written and verbal communication
skills. Highly trustworthy, discreet
and ethical. Resourceful in the
completion of projects, effective at
multi-tasking.
94 D Hdayek El Ahram, Giza
+20 127 434 0800
+20 106 000 1510
Michael.Magdy.H@gmail.com
10/11/1984
Married

2. Nokia Sep 2007 – Apr 2012
Field Force Team Leader
 Lead, supervise and monitor retail representatives in assigned areas.
 Manage relationships with key retailers who work on Nokia devices in assigned area.
 Propose and implement promotional and tactical initiatives at POS to maximize Nokia sell-out.
 Understands and anticipates customers’ needs and satisfaction.
 Creates company's value proposition that is tailored to the customer's business needs and sells it effectively.
Achievements
 Achieving all sales targets.
 Increasing the areas covered by Nokia Field Force reps.
Mobile Shop Egypt Feb 2007 – Sep 2007
Store Manager
 Lead, supervise a store staff.
 Achieve the store target.
Achievements
 Over achieve the store target month over month
Licentiate, Faculty of Arts, English Literature Department 2006
Tanta University, EGYPT
 3.0 GPA
Education
Achievements
 Achieving the sales targets with quarterly 10% growth from Q3-2013 till Q1-2014.
 Increasing Nokia market share in operators’ accounts by 23% from Q3-2013 till Q1-2014.
 Increasing Nokia availability and visibility in operators’ retail stores by 20% from Q3-2013 till Q1-2014.
Nokia Oct 2012 - May 2013
Experience Channel Manager
 Leading and supervising a large team of more than 100 promoters in all the Egyptian high value mobile phones
outlets to introduce Nokia smart phones to the consumers.
 Set direction for collaboration with retailers, and create a strategic retail plans.
 Maximizing Nokia smart phone sell-out by creating all consumer experience elements aligned with the retail marketing
plan.
Achievements
 Achieving the sales targets with quarterly growth from 10% to 20%.
 Increasing Nokia Smart Phones market share from 3% to 26%.

3. KNOWLEDGE Jan 2013 – Oct 2013
Mini MBA in Sales Management
 Sales Planning and Evaluation
 Managing Sales Operations
 Marketing Management
 Principles of Project Management
 Organizational Behaviour
KNOWLEDGE Oct 2012
"The Hunter" Selling Skills
 Create irresistible fishing statements to get appointments
 Identify unique benefits to capture your customer
 Win comparisons no matter how far is your price
 Sign your deal instantly, no need for follow-up
EAAC Dec 2011
Management Program
 Lead organizations and teams effectively, set goals, prepare plans, and lead organizational change
 Assess your company’s financial performance and prepare budgets
 Manage and shape behaviour of your team members
 Assess an organization’s strategy and prepare a strategic plan
 Prepare an integrated project plan
 Prepare a marketing plan
 Partner with HRM team to attract and retain the human resources that your team needs
Training Courses
References Available Upon Request
 Understanding of market segmentation & the different characteristics of each segment.
 Mastery of both written and spoken English.
 Personal productivity skills, Self-management, and personal development
 Managing information, the ability to collect, store, and recover information.
 Soft skills, communication and listening skills, Time control, and solving problems.
 Imagination and intuition in order to create a lateral creative thinking beside the vertical thinking and the Linear Style.
 Able to multi-task, work anywhere fulltime, work individually, or as an effective team member.
 Ability to organize, multitasks, and meets deadlines.
 Drives projects to completion.
Skills & Strengths