How to prevent yourself from a regrettable behaviour. How to think before you act.

1. SIX STEPS TO
CONTROL
REACTIVE
BEHAVIOUR

2. The outcome of speed can cost more
than a moment of delay. Do not be too
hasty to respond, take the time to think
and gain perspective. Be willing to
pause.
M. Cobham
Something to Note:

3. Be aware of your triggers and
acknowledge when it is
occurring.
SELF AWARENESS &
ACKNOWLEDGEMENT

4. PAUSE FOR A
MOMENT

5. Take slow deep breaths and
focus your attention on what
is happening.
SLOW DOWN YOUR
MIND

6. IDENTIFY THE
REAL REASON
What is true cause for the
emotion?
Is your character being questioned?
Is it the tone being communicated?
Is it your perception of the messenger?
Or just something else?

7. RELEASE YOURSELF
FROM ALL DEFENSIVE
BARRIERS AND
JUDGEMENT
Once step 4 is identified

8. ADOPT A CURIOUS AND
LEARNING MINDSET
Recognise that your perception of the
situation may be partial.
Heighten your listening game.
Wear the other person's shoes and aim to
understand their views of the situation.

9. Your behaviour is more honest
than your words.
Unknown
Something to Remember: