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CURRICULUM VITAE
Meita Sari Maria Ignatia JahJa Theodorusz
Jl. Swakarya Bawah 1A, Komp DDN, Pd. Labu - Fatmawati • Jakarta 12450
Phone : +62 817 117 830
Email address : meita.jahja@hotmail.com ; meita.jahja@gmail.com
WORK EXPERIENCE
I. 05 September 2011 – 17 April 2016 Chemonics International Inc., USAID Program
Representasi, Jakarta
Program Representasi (ProRep) is a five year USAID funded-project, designed to increase the
effectiveness of respresentative groups and institutions in Indonesia and to strengthen
democracy and good governance. ProRep works with civil society organizations, research
institutions and parliaments in achieving the goals through grants, direct activities,
collaborations, and special activity supports.
January 2014 – April 2016: Grant/ SAF Manager for Education cluster and Democratic
Right Government cluster.
Scope of work:
 Responsible for overall management of grant solicitation, selection, and award of 21
grants over the life of project. Key tasks included assessing grantee readiness for
award, drafting grant soliciation documents, maintaining clear communications in
order to achieve milestones and deliverables.
 In cooperation with ProRep technical and grants staff, assisted with the development
a project-specific grants and subcontracts manual and related standard operating
procedures (SOPs), on procedures for solicitation, selection, award, implementation,
monitoring, evaluation, and close-out of local subcontracts and grants.
 Ensured that subcontractors and grantees comply with all regulatory requirements
(e.g., ADS, CFR, and OMB) in a satisfactory and professional manner. This includes
reviewing the organizational capacity of prospective grantees.
 Oversaw overall policies, practices, and procedures related to all aspects of local
subcontracts and grants – including procurement and accounting.
 Reviewed the existing processes and provided guidance on appropriate procurement
practices associated with competitive RFPs and RFAs, evaluation criteria, and
evaluation of committee notes, etc.
 In cooperation with ProRep staff, provided inputs to the draft manual(s) on
financial, accounting, and administrative procedures for control of funds and
expenditures, including appropriate financial reporting and authorizations for
subcontractors and grantees.
 Analyzed, assessed, and assisted with budgetary and financial aspects of subcontract
and grant proposals and awards.
 In collaboration with ProRep staff, reviewed how grantees and subcontractors
managed procurement, including source, origin, inventory, and disposition of
equipment, and assisted them in improving their processes as necessary.
 Liaised with other ProRep staff and supervised grant recipients and subcontract
awardees so they were provided with suitable advice and assistance on
management, including finance and administration, as well as on all relevant
technical components.
 Monitored the compliance with all terms of agreements governing the award of
2 / 7
grants and subcontracts in cooperation with ProRep staff and the respective
government partner agency(ies).
 Drafted, negotiated, and oversaw the initiation of local subcontract and grant
agreements. In close consultation with the long-term technical team and monitoring
and evaluation specialist, and providing inputs to the draft scopes of work and
ensure that deliverables comply with terms and conditions of the awards.
 Ensured that all files are maintained in a current, complete manner, in conformance
with the Chemonics filing system, and that they are audit-ready at all times.
 Supported the achievement of the overall ProRep project goals, including assisting
with defining and monitoring indicators and reporting on those indicators on a
regular basis as required.
 Assisted with organizing and implementing conferences, workshops, trainings, and
capacity building exercises relating to subcontract and grant awards.
 Performing any other relevant duties as assigned by the Chief of Party or Deputy
Chief of Party.
• Assisted national partners (ICW, Paramadina Public Policy Institute, Perkumpulan
Article 33, KontraS, Human Rights Working Group Indonesia, Transparency
International Indonesia, AJI Indonesia, Woman Research Institute, CSIS, The
Indonesia Institute, The Habibie Center, HAPSARI, YSKK, Malang Corruption
Watch) and their local member organization in developing program design and
budget, assisting in implementation, and monitoring evaluation and reporting. The
achievement includes decree from local government to establish a Multi-Stakeholder
Forum as a place to identify, discuss, address and advocate issues rises by different
actors/stakeholder; acceptance and budget support to implement program; establish
and implement and conduct a national seminar with ministry of health and CSO
April 2012 – December 2013: Grant/ SAF Assistant
Scope of work:
a) For Grant:
 Assisted the development of the annual work plan per contract specifications under
the DCOP’s direction.
 Assisted with project reporting and monitoring and evaluation.
 Conducted pre-award assessments to determine applicant management and technical
capacities to administer grant and subcontract awards.
 Organized and maintained the grant filing system, including but not limited to RFAs
and grant applications, financial administration and grant payments, grant
evaluations, and grantees’ reporting and project documentation.
 Liaised with grantees on grant payments and reports.
 Prepared partial ProRep grant implementation reports to USAID.
 In cooperation with ProRep staff, provided inputs to the draft manual(s) on
financial, accounting, and administrative procedures for control of funds and
expenditures, including appropriateness of financial reporting and authorizations for
subcontractors and grantees.
b) Additional required tasks:
 Assisted with administrative matters for conferences, workshops, trainings, and other
capacity building initiatives, conducted by Component 3 (Parliamentary related
activities) of ProRep.
3 / 7
 Preparing budget projection versus actual spending of Component 3 (parliamentary
related activities)
 Performing other duties assigned by the Deputy Chief of Party or Chief of Party.
September 2011 – April 2012: Grant Book Keeper
Scope of Work:
 Reviewed grantee financial reports on a monthly basis including detailed review of
all backup documentation and spot checking with vendors. This includes costs shared
back up documentation.
 Liaised with grantees to request any missing documentations for the financial report.
 Responded to grantee questions regarding monthly financial reports, expenditures,
costs shared, allowability issues, etc. This included field visits to grantees.
 Tracked grantee budgets and expenditures.
 Assisted with the preparation of bank reconciliations for the grants bank account.
 Ensured grantee accounting and files records were maintained.
 Performed other duties as assigned by the Grants/SAF Managers and Finance
Manager to achieve ProRep Project’s goals and objectives related to the grants
program.
II. 20 September 2010 – 19 January 2011 UNDP (Poverty Reduction Unit) Jakarta
The Millennium Development Goals (MDGs) comprise eight goals that emerged from
the 2000 Millennium Summit of world leaders in New York. The MDGs provide a set of
time-bound and measurable targets for combating poverty, hunger, illiteracy, disease,
discrimination against women, and environmental degradation — an accountability
framework that all countries, including Indonesia, has committed themselves to.
UNDP support to achieving the MDGs in Indonesia includes (1) advocating for and
monitoring Indonesia’s overall progress towards the MDGs (2) support to achieve the MDGs
in Papua, (3) targeted support to MDG 3 to promote gender equality and empowering
women, and (4) targeted support to MDG 6 to combat HIV/AIDS, malaria and other
diseases.
Position: Administrative/Finance Assistant for the Health and HIV/AIDS Program
Scope of Work:
 Assisted and provided technical support to Finance team of HIV and Health cluster
in reviewing the financial reports from Implementing Partner to ensure the
consistency with the required rules/regulations and ensure the it is submitted on time
to UNDP
 Provided any corrections and/or adjustments related to the consolidated financial
reports for donor’s reporting
 Provided the finance team of UNDP project team with guidance and capacity
building related to admin, finance and reporting (voucher payments, requisitions,
maintain receipts from ATLAS);
 Performed other duties if requested by UNDP and/or project team.
 Reviewed financial reports and provide regular monitoring to the implementing
partners and UNDP project team on the admin and financial management.
 Reported on complete recommendations for implementing partners and responsible
4 / 7
parties on the financial report and review result.
 Maintained filing system of Health and HIV related documentation (incl. Prodoc,
MOU and amendments).
 Reported on lesson learned of admin & financial management for Health+HIV
cluster – PRU
III. March –September 2009 UNDP (Environment Unit) - Support for Strengthen REDD
Project Initiation Plan (PIP), a UNDP Project with Ministry of Forestry as the
implementing partner, Jakarta
UNDP is supporting Indonesia in maintaining and managing the country’s rich environment,
including Indonesia’s vast marine and terrestrial biodiversity and energy resources. UNDP is
working for a sustainable environment and development policy, which integrates climate
change concerns and at the same time provides poverty reduction and human development.
Position: Administrative/Finance Assistant
Tasks and responsibilities:
 Prepared budgets for seminars/forum group discussion
 Prepared travel documents for project staff.
 Provided all documents related to UNREDD activites of the project (verifying
data, responding to any queries and completing administrative documents
related to UNREDD activities (Travel Authorization form for traveling, etc)
 Performed other duties as required by Program Manager
IV. 23 Dec 2005 – 31 Dec 2008 Partnership Governance Reform in Indonesia Jakarta
Position: Finance Assistant for the following projects:
01 December 2007-31 December 2008 Project to support the Formulation of Government
Regulations and Presidential Regulations to Spell Out the Government of Aceh Bill (RUU PA - in
cooperation with the Directorate General of Regional Autonomy-Ministry of Home Affairs) - fund
from interest and collection.
01 August-31 December 2008 Project on Papua’s Empowerment and Economic Development
Project (in-cooperation with the Papuanis Local Government) – fund from Dutch Rp 2 billion.-
01 January 2006-30 September 2008 Project for Ministry of Home Affairs (Departemen Dalam
Negeri) Project, Integrated Support to Reforming Decentralized Governance: Evaluation of
implementation of new autonomous regions, special authonomy of DIY and special authonomy of
Papua, and strategy formulation of region arrangement – fund from New Zealand
01 January 2006-30 September 2008 Project for National Land Agency (Badan Pertanahan
Nasional) Project – fund from Norway.
Tasks and responsibilities:
 Generate journal entries and record various authorized cash transactions related
5 / 7
to the projects;
 Reviewed financial reports for the entire projects on monthly basis.
 Revisef budget based on Project Manager Guidance.
 Prepared and executed budget for seminars/ forum group discussion
 Reviewed and analyzed invoices from vendors such as hotels, airlines, etc before
executing for payments.
 Reconciled expense report of advanced fund of activities.
 Requested, executed and reported petty cash for daily Project’s use.
 Prepared travel documentation of project staff.
 In-charge of processing payrolls for project staff within the mentioned project.
 Supported the Operations Staff in-charge of the project in verifying data,
responding to any queries and obtaining additional information on accounts and
financial transactions as required in relation to the project contracts;
 Undertook various clerical tasks in connection with monthly closing of accounts
upon request from Core Finance Assistant in-charge of the project;
 Maintained log, files and updates all programmes related finance recordings
recording transactions/data, maintain Petty Cash & bank account (using SUN
System); settling pending payments;
 Performed other duties as required by Program Manager (Monitoring and
Evaluation the grantees’ financial report)
V. 2000 - 2003 International SOS Medika Jakarta
Health Managed Care Division Assistant
 Received incoming calls from clients. Inquired about details of clients i.e.: verification
of membership, name, address and telephone number and other necessary
information required related to procedures of eache type of program;
 Provided services to client who needs assistance according to the scope of services in
the client’s agreement and according to the SOP program;
 Monitored patient’s medical expenses during hospitalization, to ensure the costs
involved are within the program coverage and to exclude the cost not covered by
the insurance program;
 Liaised with insurance doctors or authorized person for certain cases who needs
special approval;
 Handled complaints from clients related with the insurance program and report it to
the insurance company for further follow up;
 Investigated complaints related with case handling, to contact service providers or
other center to find the reason behind complaints;
 Recorded claims data of clients or provider’s invoices;
 Maintained good relationship with service providers, clients, insurance company and
SOS centers to support the smoothness of operations and daily activities;
 Monitored daily and followed up the active cases. To inform Supervisor immediately
should there’s be any difficulties in handling the case;
 Undertake other activities within the scope of job and position as directed by
Operation Manager.
VI. 1997 - 2000 Hay Management Consultants Indonesia Jakarta
Account Payable
 Conducted and managed weekly projection cash flow;
 Conducted and recorded cash transactions;
6 / 7
 Balanced cash transactions on a daily basis and reconcile any discrepancies;
 Reconciled cash books to general ledgers and bank statement;
 Handled suppliers/vendors in clarifying the status of settlement of the payment ;
Prepare vouchers for employees salaries.
EDUCATION
1990 – 1997 Universitas Katolik Parahyangan
Economic Faculty, majoring on Management
Bandung
COURSES/TRAINING
* USAID Fraud Training, 2013
* SQ (Customer Relation & Leadership training – Singapore,
8 November 2013
* In Recognition of the outstading support for corporate
Service to The United Nations in Indonesia,12 Oct 2010
* SQ Professional Etiquette and Managing Difficulty Situation
Programme , 21 November 2009
* The Global Leadership Summitt - (Leadership Classes),
6-7 November 2009
* Hillsong Conference, (Leadership classes), Sydney, Australia
7-11 July 2008
* Project Cycle Management (PCM), July 2008
* Custumer Relationship , 2001
* Personal Touch Training, 2001
* ACCPAC for Windows Training (General Ledger, Accounts
Receivable, Accounts Payable, Peresoft Cashbook
Module),1998
* Lex 2000 Inter HayGroup, 1998
Bangkok
USAID Jakarta
Singapore
Jakarta
Jakarta
Jakarta
Sydney
Jakarta
Jakarta
Jakarta
Jakarta
Bangkok
7 / 7
PERSONAL REFERENCES
 Mr. John K. Johnson
Former Chief of Party, Chemonics ProRep (Program Representasi)
Email : jkjohnson@chemonics.com ; drjohnkjohnson@gmail.com
 Ms. Noelle Veltze
Chief of Party, Chemonics ProRep (Program Representasi)
Email : nveltze@chemonics.com ; la_noelle@hotmail.com
 Mr. Paul Heller
Operations Director, Chemonics ProRep (Program Representasi)
Email : pheller@chemonics.com ; hellerpaul99@gmail.com
 Mr. Alvin Lie
Ombudsman, Ombudsman Republik Indonesia (ORI)
Jl. Pangadegan Raya No. 10, Pancoran Jakarta 12770
Contact No. 0811 152121 ; 0817 152121
Email : alvinlie@hotmail.com ; alvin@alvinlie.com
 Mr. Iwan Sutanto
Former Vice President Operatioans and Supply Chain Division PT Arya Investment, Holding Company of
Arya Group
Contact No. 0816 968486
Email : jis_0928@yahoo.de
 Mr. Mohamad Sobary
Former Executive Director of Partnershop for Governance Reform (Kemitraan), Jakarta
Contact No. 0813 8698 9818
Email : dandanggula@hotmail.com
Additional references available upon request

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CV Meita Sari Maria Ignatia JahJa Theodorusz

  • 1. 1 / 7 CURRICULUM VITAE Meita Sari Maria Ignatia JahJa Theodorusz Jl. Swakarya Bawah 1A, Komp DDN, Pd. Labu - Fatmawati • Jakarta 12450 Phone : +62 817 117 830 Email address : meita.jahja@hotmail.com ; meita.jahja@gmail.com WORK EXPERIENCE I. 05 September 2011 – 17 April 2016 Chemonics International Inc., USAID Program Representasi, Jakarta Program Representasi (ProRep) is a five year USAID funded-project, designed to increase the effectiveness of respresentative groups and institutions in Indonesia and to strengthen democracy and good governance. ProRep works with civil society organizations, research institutions and parliaments in achieving the goals through grants, direct activities, collaborations, and special activity supports. January 2014 – April 2016: Grant/ SAF Manager for Education cluster and Democratic Right Government cluster. Scope of work:  Responsible for overall management of grant solicitation, selection, and award of 21 grants over the life of project. Key tasks included assessing grantee readiness for award, drafting grant soliciation documents, maintaining clear communications in order to achieve milestones and deliverables.  In cooperation with ProRep technical and grants staff, assisted with the development a project-specific grants and subcontracts manual and related standard operating procedures (SOPs), on procedures for solicitation, selection, award, implementation, monitoring, evaluation, and close-out of local subcontracts and grants.  Ensured that subcontractors and grantees comply with all regulatory requirements (e.g., ADS, CFR, and OMB) in a satisfactory and professional manner. This includes reviewing the organizational capacity of prospective grantees.  Oversaw overall policies, practices, and procedures related to all aspects of local subcontracts and grants – including procurement and accounting.  Reviewed the existing processes and provided guidance on appropriate procurement practices associated with competitive RFPs and RFAs, evaluation criteria, and evaluation of committee notes, etc.  In cooperation with ProRep staff, provided inputs to the draft manual(s) on financial, accounting, and administrative procedures for control of funds and expenditures, including appropriate financial reporting and authorizations for subcontractors and grantees.  Analyzed, assessed, and assisted with budgetary and financial aspects of subcontract and grant proposals and awards.  In collaboration with ProRep staff, reviewed how grantees and subcontractors managed procurement, including source, origin, inventory, and disposition of equipment, and assisted them in improving their processes as necessary.  Liaised with other ProRep staff and supervised grant recipients and subcontract awardees so they were provided with suitable advice and assistance on management, including finance and administration, as well as on all relevant technical components.  Monitored the compliance with all terms of agreements governing the award of
  • 2. 2 / 7 grants and subcontracts in cooperation with ProRep staff and the respective government partner agency(ies).  Drafted, negotiated, and oversaw the initiation of local subcontract and grant agreements. In close consultation with the long-term technical team and monitoring and evaluation specialist, and providing inputs to the draft scopes of work and ensure that deliverables comply with terms and conditions of the awards.  Ensured that all files are maintained in a current, complete manner, in conformance with the Chemonics filing system, and that they are audit-ready at all times.  Supported the achievement of the overall ProRep project goals, including assisting with defining and monitoring indicators and reporting on those indicators on a regular basis as required.  Assisted with organizing and implementing conferences, workshops, trainings, and capacity building exercises relating to subcontract and grant awards.  Performing any other relevant duties as assigned by the Chief of Party or Deputy Chief of Party. • Assisted national partners (ICW, Paramadina Public Policy Institute, Perkumpulan Article 33, KontraS, Human Rights Working Group Indonesia, Transparency International Indonesia, AJI Indonesia, Woman Research Institute, CSIS, The Indonesia Institute, The Habibie Center, HAPSARI, YSKK, Malang Corruption Watch) and their local member organization in developing program design and budget, assisting in implementation, and monitoring evaluation and reporting. The achievement includes decree from local government to establish a Multi-Stakeholder Forum as a place to identify, discuss, address and advocate issues rises by different actors/stakeholder; acceptance and budget support to implement program; establish and implement and conduct a national seminar with ministry of health and CSO April 2012 – December 2013: Grant/ SAF Assistant Scope of work: a) For Grant:  Assisted the development of the annual work plan per contract specifications under the DCOP’s direction.  Assisted with project reporting and monitoring and evaluation.  Conducted pre-award assessments to determine applicant management and technical capacities to administer grant and subcontract awards.  Organized and maintained the grant filing system, including but not limited to RFAs and grant applications, financial administration and grant payments, grant evaluations, and grantees’ reporting and project documentation.  Liaised with grantees on grant payments and reports.  Prepared partial ProRep grant implementation reports to USAID.  In cooperation with ProRep staff, provided inputs to the draft manual(s) on financial, accounting, and administrative procedures for control of funds and expenditures, including appropriateness of financial reporting and authorizations for subcontractors and grantees. b) Additional required tasks:  Assisted with administrative matters for conferences, workshops, trainings, and other capacity building initiatives, conducted by Component 3 (Parliamentary related activities) of ProRep.
  • 3. 3 / 7  Preparing budget projection versus actual spending of Component 3 (parliamentary related activities)  Performing other duties assigned by the Deputy Chief of Party or Chief of Party. September 2011 – April 2012: Grant Book Keeper Scope of Work:  Reviewed grantee financial reports on a monthly basis including detailed review of all backup documentation and spot checking with vendors. This includes costs shared back up documentation.  Liaised with grantees to request any missing documentations for the financial report.  Responded to grantee questions regarding monthly financial reports, expenditures, costs shared, allowability issues, etc. This included field visits to grantees.  Tracked grantee budgets and expenditures.  Assisted with the preparation of bank reconciliations for the grants bank account.  Ensured grantee accounting and files records were maintained.  Performed other duties as assigned by the Grants/SAF Managers and Finance Manager to achieve ProRep Project’s goals and objectives related to the grants program. II. 20 September 2010 – 19 January 2011 UNDP (Poverty Reduction Unit) Jakarta The Millennium Development Goals (MDGs) comprise eight goals that emerged from the 2000 Millennium Summit of world leaders in New York. The MDGs provide a set of time-bound and measurable targets for combating poverty, hunger, illiteracy, disease, discrimination against women, and environmental degradation — an accountability framework that all countries, including Indonesia, has committed themselves to. UNDP support to achieving the MDGs in Indonesia includes (1) advocating for and monitoring Indonesia’s overall progress towards the MDGs (2) support to achieve the MDGs in Papua, (3) targeted support to MDG 3 to promote gender equality and empowering women, and (4) targeted support to MDG 6 to combat HIV/AIDS, malaria and other diseases. Position: Administrative/Finance Assistant for the Health and HIV/AIDS Program Scope of Work:  Assisted and provided technical support to Finance team of HIV and Health cluster in reviewing the financial reports from Implementing Partner to ensure the consistency with the required rules/regulations and ensure the it is submitted on time to UNDP  Provided any corrections and/or adjustments related to the consolidated financial reports for donor’s reporting  Provided the finance team of UNDP project team with guidance and capacity building related to admin, finance and reporting (voucher payments, requisitions, maintain receipts from ATLAS);  Performed other duties if requested by UNDP and/or project team.  Reviewed financial reports and provide regular monitoring to the implementing partners and UNDP project team on the admin and financial management.  Reported on complete recommendations for implementing partners and responsible
  • 4. 4 / 7 parties on the financial report and review result.  Maintained filing system of Health and HIV related documentation (incl. Prodoc, MOU and amendments).  Reported on lesson learned of admin & financial management for Health+HIV cluster – PRU III. March –September 2009 UNDP (Environment Unit) - Support for Strengthen REDD Project Initiation Plan (PIP), a UNDP Project with Ministry of Forestry as the implementing partner, Jakarta UNDP is supporting Indonesia in maintaining and managing the country’s rich environment, including Indonesia’s vast marine and terrestrial biodiversity and energy resources. UNDP is working for a sustainable environment and development policy, which integrates climate change concerns and at the same time provides poverty reduction and human development. Position: Administrative/Finance Assistant Tasks and responsibilities:  Prepared budgets for seminars/forum group discussion  Prepared travel documents for project staff.  Provided all documents related to UNREDD activites of the project (verifying data, responding to any queries and completing administrative documents related to UNREDD activities (Travel Authorization form for traveling, etc)  Performed other duties as required by Program Manager IV. 23 Dec 2005 – 31 Dec 2008 Partnership Governance Reform in Indonesia Jakarta Position: Finance Assistant for the following projects: 01 December 2007-31 December 2008 Project to support the Formulation of Government Regulations and Presidential Regulations to Spell Out the Government of Aceh Bill (RUU PA - in cooperation with the Directorate General of Regional Autonomy-Ministry of Home Affairs) - fund from interest and collection. 01 August-31 December 2008 Project on Papua’s Empowerment and Economic Development Project (in-cooperation with the Papuanis Local Government) – fund from Dutch Rp 2 billion.- 01 January 2006-30 September 2008 Project for Ministry of Home Affairs (Departemen Dalam Negeri) Project, Integrated Support to Reforming Decentralized Governance: Evaluation of implementation of new autonomous regions, special authonomy of DIY and special authonomy of Papua, and strategy formulation of region arrangement – fund from New Zealand 01 January 2006-30 September 2008 Project for National Land Agency (Badan Pertanahan Nasional) Project – fund from Norway. Tasks and responsibilities:  Generate journal entries and record various authorized cash transactions related
  • 5. 5 / 7 to the projects;  Reviewed financial reports for the entire projects on monthly basis.  Revisef budget based on Project Manager Guidance.  Prepared and executed budget for seminars/ forum group discussion  Reviewed and analyzed invoices from vendors such as hotels, airlines, etc before executing for payments.  Reconciled expense report of advanced fund of activities.  Requested, executed and reported petty cash for daily Project’s use.  Prepared travel documentation of project staff.  In-charge of processing payrolls for project staff within the mentioned project.  Supported the Operations Staff in-charge of the project in verifying data, responding to any queries and obtaining additional information on accounts and financial transactions as required in relation to the project contracts;  Undertook various clerical tasks in connection with monthly closing of accounts upon request from Core Finance Assistant in-charge of the project;  Maintained log, files and updates all programmes related finance recordings recording transactions/data, maintain Petty Cash & bank account (using SUN System); settling pending payments;  Performed other duties as required by Program Manager (Monitoring and Evaluation the grantees’ financial report) V. 2000 - 2003 International SOS Medika Jakarta Health Managed Care Division Assistant  Received incoming calls from clients. Inquired about details of clients i.e.: verification of membership, name, address and telephone number and other necessary information required related to procedures of eache type of program;  Provided services to client who needs assistance according to the scope of services in the client’s agreement and according to the SOP program;  Monitored patient’s medical expenses during hospitalization, to ensure the costs involved are within the program coverage and to exclude the cost not covered by the insurance program;  Liaised with insurance doctors or authorized person for certain cases who needs special approval;  Handled complaints from clients related with the insurance program and report it to the insurance company for further follow up;  Investigated complaints related with case handling, to contact service providers or other center to find the reason behind complaints;  Recorded claims data of clients or provider’s invoices;  Maintained good relationship with service providers, clients, insurance company and SOS centers to support the smoothness of operations and daily activities;  Monitored daily and followed up the active cases. To inform Supervisor immediately should there’s be any difficulties in handling the case;  Undertake other activities within the scope of job and position as directed by Operation Manager. VI. 1997 - 2000 Hay Management Consultants Indonesia Jakarta Account Payable  Conducted and managed weekly projection cash flow;  Conducted and recorded cash transactions;
  • 6. 6 / 7  Balanced cash transactions on a daily basis and reconcile any discrepancies;  Reconciled cash books to general ledgers and bank statement;  Handled suppliers/vendors in clarifying the status of settlement of the payment ; Prepare vouchers for employees salaries. EDUCATION 1990 – 1997 Universitas Katolik Parahyangan Economic Faculty, majoring on Management Bandung COURSES/TRAINING * USAID Fraud Training, 2013 * SQ (Customer Relation & Leadership training – Singapore, 8 November 2013 * In Recognition of the outstading support for corporate Service to The United Nations in Indonesia,12 Oct 2010 * SQ Professional Etiquette and Managing Difficulty Situation Programme , 21 November 2009 * The Global Leadership Summitt - (Leadership Classes), 6-7 November 2009 * Hillsong Conference, (Leadership classes), Sydney, Australia 7-11 July 2008 * Project Cycle Management (PCM), July 2008 * Custumer Relationship , 2001 * Personal Touch Training, 2001 * ACCPAC for Windows Training (General Ledger, Accounts Receivable, Accounts Payable, Peresoft Cashbook Module),1998 * Lex 2000 Inter HayGroup, 1998 Bangkok USAID Jakarta Singapore Jakarta Jakarta Jakarta Sydney Jakarta Jakarta Jakarta Jakarta Bangkok
  • 7. 7 / 7 PERSONAL REFERENCES  Mr. John K. Johnson Former Chief of Party, Chemonics ProRep (Program Representasi) Email : jkjohnson@chemonics.com ; drjohnkjohnson@gmail.com  Ms. Noelle Veltze Chief of Party, Chemonics ProRep (Program Representasi) Email : nveltze@chemonics.com ; la_noelle@hotmail.com  Mr. Paul Heller Operations Director, Chemonics ProRep (Program Representasi) Email : pheller@chemonics.com ; hellerpaul99@gmail.com  Mr. Alvin Lie Ombudsman, Ombudsman Republik Indonesia (ORI) Jl. Pangadegan Raya No. 10, Pancoran Jakarta 12770 Contact No. 0811 152121 ; 0817 152121 Email : alvinlie@hotmail.com ; alvin@alvinlie.com  Mr. Iwan Sutanto Former Vice President Operatioans and Supply Chain Division PT Arya Investment, Holding Company of Arya Group Contact No. 0816 968486 Email : jis_0928@yahoo.de  Mr. Mohamad Sobary Former Executive Director of Partnershop for Governance Reform (Kemitraan), Jakarta Contact No. 0813 8698 9818 Email : dandanggula@hotmail.com Additional references available upon request