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By- Mehul Galhotra
Earlier Picture Of Pizza in India
Until 1996, Pizza in India was
synonymous only a bready
dough base slathered with some
ketchup.
OPPORTUNITY
•There was an
opportunity to
grab emerging
market in India
•Domino’s and
Pizza Hut, the two
big US fast food
chains entered
India in 1996.
DOMINO’S MARKET PRESENCE
•Domino’s entered India
in 1996 through a
franchise agreement
with Vam Bhartia
Corp.( now-Jubilant
Foodworks Limited).
•The first outlet was
opened in Delhi.
•By 2000, Domino’s had
a presence in all the
major cities and towns
in India.
•Now India has become
2nd largest Market.
5,438
1,126
986
672
642
493
488
446
441
349 220
NO. OF STORES
U.S.
INDIA
U.K.
MEXICO
AUSTRALIA
JAPAN
TURKEY
CANADA
PIZZA HUT MARKET PRESENCE
•Pizza Hut entered India in
June 1996 with its first
outlet in Delhi.
•Pizza Hut had four
company-owned
franchisees - Universal
Restaurants Pvt. Ltd.
(Delhi, Uttar Pradesh and
Rajasthan), Specialty
Restaurants Pvt. Ltd.
(Punjab), Dolsel
Corporation (Gujarat,
Karnataka and Andhra
Pradesh), Pizzeria Fast
Food Pvt. Ltd. (Pune and
Tamilnadu) and Wybridge
Holdings (Mumbai).
360
0
50
100
150
200
250
300
350
400
INDIA(2017)
NO.OF STORES
NO.OF
STORES
USP’S OF PIZZA WARRIORS
USP OF DOMINO’S USP OF PIZZA HUT
360
700
1,126
2000
0
500
1000
1500
2000
2500
NO. OF
STORES(2017)
NO. OF
STORES(2022)
PIZZA HUT
DOMINO'S
Linear (PIZZA
HUT)
Linear
(DOMINO'S)
CONTD….
Localizing the Menu STRATEGY(DOMINO’S)
•Since its entry into India,
Domino’s introduced nine new
toppings for Pizzas to cater to
the local tastes.
•Deluxe Chicken with Mustard
Sauce’and Sardines were
confined to the East, Mutton
Ghongura and Chicken
Chettinad to the South and
Chicken Pudina to Mumbai.
Butter chicken, Makhani
Paneer and the Chatpata
Chana Masala were confined
to the North.
CONTD….
Localizing the Menu STRATEGY(PIZZA HUT)
•Pizza Hut followed
Domino’s and offered
customized Spicy
Paneer and Chicken
Tikka toppings.
•Also opened a 100%
vegetarian restaurant at
Ahmedabad.
•Also opened the
restaurant in
Hyderabad, (Andhra
Pradesh) which offered
Halal meat and chicken
only with no beef and
pork products in the
menu.
CONTD….
Pricing and Promotional STRATEGY
•Domino’s sold a large Pizza
for Rs 265.
•However, with competition
increasing from Pizza Hut,
Domino’s introduced the
Pizza Mania scheme where it
offered a large pizza for
Rs.129/-.
2500
5000
0
1000
2000
3000
4000
5000
6000
PRICE OF
PIZZA(RS.265)
PRICE OF
PIZZA(RS.129)
WEEKLY SALES REPORT
NO. OF PIZZAS
SOLD IN A
WEEK
CONTD….
•Both Domino’s and
Pizza Hut were
concentrating more on
data base marketing
and BTL activities and
special offers.
•Domino’s was
spending 50% of its
total marketing budget
on special offers and
discounts along with
delivered direct mailers
and pizza training
classes.
CONTD….
PAN IN YOUR NAME-PIZZA HUT
•In 1998, Pizza Hut also launched a promotional campaign to
attract the customers. It had a contest where it offered a free
pizza to anybody with the word Pan in his/her name - for
example, Pankaj.
CONTD….
BARAH NAHI TOH TERA - PIZZA HUT
•In November 2000, Pizza Hut introduced a scheme (if not served in
12
minutes, it is yours free). The scheme offered a speed lunch in 12
minutes for Rs.89. One second over 12 minutes guaranteed that the
customer would get it for free.
•This leads Domino’s to cut their Pizzas Prices.
•For instance , the price for a no-frills cheese pizza was down from
Rs.75 to Rs.49. A 10”pizza with at least three toppings was available
for Rs.119 as against the earlier price of Rs.225.
Going Places STRATEGY
•Domino’s was also
looking at non-
traditional outlets
like large corporate
offices, railway
stations, cinema
halls and university
campuses.
•Pizza Hut planned
to open an additional
five restaurants in
Mumbai and 30
restaurants across
major cities in India,
by 2001 end.
MARKETING STRATEGIES
NOWADAYS
•BTL ACTIVITIES
•DIGITAL
MARKETING- Mobile
App;Google Ads; Promo
Codes
•TIE-Ups WITH
VARIOUS FOOD
VENDORS LIKE-
ZOMATO;FOOD PANDA
•ORGANISING
ANNIVERSARY
FUNTIONS
•UNLIMITED PIZZA
DAY
THANK YOU

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Domino's and Pizza Hut- Pizza War by Mehul Galhotra

  • 2. Earlier Picture Of Pizza in India Until 1996, Pizza in India was synonymous only a bready dough base slathered with some ketchup.
  • 3. OPPORTUNITY •There was an opportunity to grab emerging market in India •Domino’s and Pizza Hut, the two big US fast food chains entered India in 1996.
  • 4. DOMINO’S MARKET PRESENCE •Domino’s entered India in 1996 through a franchise agreement with Vam Bhartia Corp.( now-Jubilant Foodworks Limited). •The first outlet was opened in Delhi. •By 2000, Domino’s had a presence in all the major cities and towns in India. •Now India has become 2nd largest Market. 5,438 1,126 986 672 642 493 488 446 441 349 220 NO. OF STORES U.S. INDIA U.K. MEXICO AUSTRALIA JAPAN TURKEY CANADA
  • 5. PIZZA HUT MARKET PRESENCE •Pizza Hut entered India in June 1996 with its first outlet in Delhi. •Pizza Hut had four company-owned franchisees - Universal Restaurants Pvt. Ltd. (Delhi, Uttar Pradesh and Rajasthan), Specialty Restaurants Pvt. Ltd. (Punjab), Dolsel Corporation (Gujarat, Karnataka and Andhra Pradesh), Pizzeria Fast Food Pvt. Ltd. (Pune and Tamilnadu) and Wybridge Holdings (Mumbai). 360 0 50 100 150 200 250 300 350 400 INDIA(2017) NO.OF STORES NO.OF STORES
  • 6. USP’S OF PIZZA WARRIORS USP OF DOMINO’S USP OF PIZZA HUT
  • 8. CONTD…. Localizing the Menu STRATEGY(DOMINO’S) •Since its entry into India, Domino’s introduced nine new toppings for Pizzas to cater to the local tastes. •Deluxe Chicken with Mustard Sauce’and Sardines were confined to the East, Mutton Ghongura and Chicken Chettinad to the South and Chicken Pudina to Mumbai. Butter chicken, Makhani Paneer and the Chatpata Chana Masala were confined to the North.
  • 9. CONTD…. Localizing the Menu STRATEGY(PIZZA HUT) •Pizza Hut followed Domino’s and offered customized Spicy Paneer and Chicken Tikka toppings. •Also opened a 100% vegetarian restaurant at Ahmedabad. •Also opened the restaurant in Hyderabad, (Andhra Pradesh) which offered Halal meat and chicken only with no beef and pork products in the menu.
  • 10. CONTD…. Pricing and Promotional STRATEGY •Domino’s sold a large Pizza for Rs 265. •However, with competition increasing from Pizza Hut, Domino’s introduced the Pizza Mania scheme where it offered a large pizza for Rs.129/-. 2500 5000 0 1000 2000 3000 4000 5000 6000 PRICE OF PIZZA(RS.265) PRICE OF PIZZA(RS.129) WEEKLY SALES REPORT NO. OF PIZZAS SOLD IN A WEEK
  • 11. CONTD…. •Both Domino’s and Pizza Hut were concentrating more on data base marketing and BTL activities and special offers. •Domino’s was spending 50% of its total marketing budget on special offers and discounts along with delivered direct mailers and pizza training classes.
  • 12. CONTD…. PAN IN YOUR NAME-PIZZA HUT •In 1998, Pizza Hut also launched a promotional campaign to attract the customers. It had a contest where it offered a free pizza to anybody with the word Pan in his/her name - for example, Pankaj.
  • 13. CONTD…. BARAH NAHI TOH TERA - PIZZA HUT •In November 2000, Pizza Hut introduced a scheme (if not served in 12 minutes, it is yours free). The scheme offered a speed lunch in 12 minutes for Rs.89. One second over 12 minutes guaranteed that the customer would get it for free. •This leads Domino’s to cut their Pizzas Prices. •For instance , the price for a no-frills cheese pizza was down from Rs.75 to Rs.49. A 10”pizza with at least three toppings was available for Rs.119 as against the earlier price of Rs.225.
  • 14. Going Places STRATEGY •Domino’s was also looking at non- traditional outlets like large corporate offices, railway stations, cinema halls and university campuses. •Pizza Hut planned to open an additional five restaurants in Mumbai and 30 restaurants across major cities in India, by 2001 end.
  • 15. MARKETING STRATEGIES NOWADAYS •BTL ACTIVITIES •DIGITAL MARKETING- Mobile App;Google Ads; Promo Codes •TIE-Ups WITH VARIOUS FOOD VENDORS LIKE- ZOMATO;FOOD PANDA •ORGANISING ANNIVERSARY FUNTIONS •UNLIMITED PIZZA DAY