1. Mary J. Rosson
1713 Dunwoody Boulevard, Knoxville, Tennessee 37919 | 865-254-5796 | mjrosson@bellsouth.net
Professional Summary
Accomplished Property Management Professional with 30 years of experience in the multi-
family industry with strong leadership abilities and marketing/management skills.
Possesses an impeccable work ethic with a proven track record of strong performance in
driving occupancy and revenue. Skilled communicator who develops strong client
relationships to ensure customer satisfaction and retention. Effective trainer and educator
who has held numerous offices in professional organizations and has been recognized for
countless achievements in the property management field.
Work History
11/2011 to 12/2016 Regional Property Manager/Freeman Webb
Responsible for the physical and financial performance of a 700 unit multi-family portfolio, including
the supervision of multiple multi-million dollar renovation projects. Maintained delinquency under
1%. Raised rates, reduced spending, improved miscellaneous income and increased controllable net
operating income. Prepared budgets and strategic marketing plans to meet occupancy and financial
objectives. Effectively recruited, developed, and cross trained employees to be promoted within the
company, reducing employee turnover. Instructor for NALP as well as in-house corporate training.
Edited and wrote Leasing and Marketing module for corporate Policies and Procedures manual.
 2016 President of the Apartment Association of Greater Knoxville
10/2000 to 11/2011 Property Manager, Windover Apartments, Knoxville, Tennessee
Directed all aspects of property operations for 271 unit community including advertising, budgeting,
leasing, marketing, purchasing, hiring & supervision of six employees.
05/1999 to 10/2000 Property Manager, The Reserve at Westland, Knoxville, Tennessee
Directed all aspects of property operations for 308 unit community including advertising, budgeting,
marketing, leasing, purchasing, hiring & supervision of eight employees. I worked as the liaison
between the Management Company and Property Owner.
 1999 President Resident Manager Association for the AAGK
06/1993 to 05/1999 Property Manager, Sunflower Apartments, Knoxville, Tennessee
Directed all aspects of property operations for 172 unit community including advertising, budgeting,
marketing, purchasing, hired & supervised four employees. I was responsible for supervision of
contractors in major repairs & remodeling on property.

2. Mary J. Rosson – resume – page 2
EDUCATION
BS Degree in Fashion Merchandising, Minor: Marketing
Southeastern Louisiana University, Hammond, Louisiana
Accredited Residential Manager (ARM) 1994
Skills
OneSite/Yieldstar/RealPage/Microsoft Office/Outlook/Word/Excel
AWARDS & SERVICE
Apartment Association of Greater Knoxville President 2016
Apartment Association of Greater Knoxville Vice President 2015
Apartment Association of Greater Knoxville Secretary 2014
Apartment Association of Greater Knoxville Treasurer 2013
IREM East Tennessee Chapter #57 Secretary 2004, 2005, 2006, 2007, 2008, 2009, 2010,
2011 & 2012
IREM East Tennessee Chapter #57 ARM Admissions Committee Chair 2002, 2003, 2004,
2005 & 2006
Freeman Webb Perfect Audit Awards 2002, 2005, 2006, 2008, 2010, 2011
Freeman Webb Manager of the Month August 2002
Freeman Webb Strong Arm Award November & December 2000
Accredited Resident Manager of the first quarter of 2000
Resident Manager of the Year 1999
Apartment Association of Greater Knoxville, Resident Manager Association President 1999
Apartment Association of Greater Knoxville, Resident Manager Association Vice President
1998
Apartment Association of Greater Knoxville, Resident Manager Association Secretary 1996
Accredited Residential Manager (ARM) Chairman 1996 & 1997
Accredited Resident Manager (ARM) of the Year 1997
IREM East Tennessee Chapter #57 Chairman of the Year 1996
Freeman Webb Manager of the Year 1994
References available upon request