Elizabeth Geiger has over 8 years of experience in office administration and business operations management for dermatology practices. She is currently the Lead Medical Assistant/Consultant for a startup dermatology practice, where she assists with business logistics functions like scheduling, inventory, billing, and electronic medical records. Previously she was the Business Unit Manager for a large dermatology clinic, where she provided business advice to the physician owner and managed the profitable phototherapy department. She is proficient in Microsoft Office, medical office management software, and has a medical assisting certification.
1. ELIZABETH GEIGER
1835 Green Springs Cir unit B
Fleming Island, FL 32003
(904) 772-5212
E-mail: egeiger0219@gmail.com
SUMMARY OF QUALIFICATIONS
• An accomplished, multi-tasking Office Administration Generalist and Business Operations Manager
with more than 8 years of hands-on business management experience spanning profit-and-loss
responsibility, originating policies and procedures, hiring/disciplining employees, vendor relations and
contract negotiations, inventory control, generation of purchase orders and customer service.
• Exceptional leadership and team building qualities; excellent interpersonal and oral/written
communications skills; strong analytical and problem-solving abilities; detail oriented.
• Proficient in the use of laptop and desktop computers including Microsoft Word, Excel, Outlook
applications plus medical office management software that includes Centricity and Electronic Medical
Recordkeeping (EMR).
PROFESSIONAL EXPERIENCE
03/15 – present TOTAL DERMATOLOGY CARE CENTER, Jacksonville, Florida
Lead Medical Assistant/Consultant
Assisting the Administrator with startup of a new Dermatology practice in a wide variety of
business logistics functions including daily schedules, vendor relations, maintaining inventory,
billing and coding, electronic medical records, interviewing, training with new and changing
requirement, OASHA and HIPAA compliance, scribing with EMR, insurance
verification/authorization and outgoing referrals.
Provide physician with assistance of daily dermatological needs all while maintaining great
patient care.
04/08- NORTH FLORIDA DERMATOLOGY, Jacksonville, Florida
05/14 Business Unit Manager/Advisor to the President
• Worked in close concert with the physician/owner of the clinic, providing a broad array of
advice and consulting on key business management issues that included the writing of new
policies and procedures and general problem resolution.
• Full-charge responsibility for the profitable management of the Phototherapy Department
including revenue production; interfaced directly with patients to assess their medical needs,
developed and scheduled treatment plans, verified insurance coverage and handled wide range
of administrative functions including maintenance of patients' medical records.
• Participated in the overall daily operations of this high-volume, fast-paced environment serving
approximately 350+ patients daily, with a professional staff of 4 full-time physicians (M.D.), 2
Physician Assistants, 30 Medical Assistants, 10 Surgery Technicians, plus 25 front office and
medical records personnel.
• Performed wide variety of business logistics functions that included patient billing and coding,
vendor relations, negotiating service contract terms and pricing, maintaining inventory levels
and cutting purchase orders for supplies.
• Played a key leadership role in maintaining an effective liaison among 4 Department
Managers, a Human Resources Manager, a Marketing Manager and the Main Office Manager;
participated in the interviewing and hiring of new employees.
06/05 - ACADEMIC DERMATOLOGY CONSULTANTS, Jacksonville, Florida
04/08 Medical Assistant
• Following graduation from the Medical Assisting Certification program at Florida Community
College at Jacksonville, tested and received certification by the State of Florida as a Medical
Assistant, then joined the professional staff of this locally prominent dermatology clinic.
• Provided direct medical assistance to the clinic's physician, participating in surgical
procedures, triage, patient education and post-operative instructions, and medication refills
2. • Assisted in office administration, patient recordkeeping and other duties as assigned by the
physician.
EDUCATION
FLORIDA STATE COLLEGE AT JACKSONVILLE, Jacksonville, FL
Currently enrolled
Completed course in Essential Leadership Skill (2015)
FLORIDA COMMUNITY COLLEGE AT JACKSONVILLE (FCCJ)
Medical Assistant Certification Program
Graduated and certificate awarded February 2004