1. Mary Osborne Claar
59 S Donerville Rd, Lancaster, PA 17603 717-368-3773  mbeth12@gmail.com
ADMINISTRATIVE ASSISTANT
Great assistant that gets the job done!
Anextremelycompetentandresourceful professionalwith15+yearsexperience, whocanbe trustedwith
complex and confidential projects.Self-starter and quick learner who exceeds expectations. Thrivesin a
fast-paced complex working environment. Is comfortable balancing competing priorities and flexing
betweenmanytasks at a given time. Finds job satisfaction by making someone’s day more successful.
PROFESSIONAL EXPERIENCE
GM/Virtual Assistant
Unburden My Life, LLC
Lancaster, PA
2013 to Present
Responsibilities
Provide administrative services to small business owners. This allows them to work on income producing tasks
for their business.
Accomplishments
• Created Standard Operating Procedures for clients use when training full-time personnel.
• Managed client calendar and ensured they were aware of upcoming events or meetings.
• Removed clients email clutter and organized important emails for quick review.
Skills Used
Advanced MS Office Suite knowledge / Asana project management software / Acrobat Pro / Photoshop /
Illustrator / InDesign / Problem-solving / Scheduling / Planning / Organization
Administrative Assistant & Marketing Analyst
Maxima Technologies
Lancaster, PA
2008 to 2012
Responsibilities
Administrative Assistant to theCEO, CFO, and VP of Sales & Marketing. Marketing analyst for the VP of Sales &
Marketing. Provided administrative services to other departments as needed. Performed research on
competition, products, and prospects. Provided various sales reports on products, customers and trends.
Coordinated multiple trade shows. Prepared graphics for presentations, trade shows, and customers.
Accomplishments
• Saved $50,000 per year on outside tradeshow vendor by organizing trade shows from start to finish.
• Implemented e-newsletter for distribution network and reduced pricing discrepancies, increased
awareness of and participation in product sales, increased customer satisfaction.
• Key input provided to strategic planning by compiling research on competition.
• Saved $3,000 in vendor fees, per catalog, by developing product catalogs in-house.
Skills Used
Problem-solving / Ability to learn quickly / Scheduling / Planning / Attention to detail / Organization /
Advanced MS Office Suite knowledge / Acrobat Pro / Photoshop / Illustrator / InDesign

2. Administrative Assistant
Maxima Technologies
Lancaster, PA
1996 to 2008
Responsibilities
Administrative Assistant to the CEO, CFO, and VP of Sales & Marketing and provided assistance to other
departments as needed. Used my positive attitude and ability to quickly learn new processes, software or
systems to accomplish what was required of me. Found areas in need of improvement and worked to set up
new systems. Performed in-house and off-site meeting organization. Prepared monthly sales reports and
worked with finance to prepare monthly reports. Backup for payroll. Maintained the confidentiality of
information I learned through my work.
Accomplishments
• Created and implemented categorization systems for products and customers providing deeper insight
into company sales and trends for planning purposes.
• Trained C-level and others in the use of MS Office which allowed them more independence to work “on
the go.”
• Saved $10,000 by evaluating and selecting a quality printer for on-demand printing of marketing materials.
Skills Used
Problem-solving / Ability to learn quickly / Scheduling / Planning / Attention to detail / Organization /
Advanced MS Office Suite knowledge / Acrobat Pro / Photoshop / Illustrator / InDesign
Administrative Assistant
TriStarr Staffing
Lancaster, PA
1994 to 1996
Responsibilities
Provided various administrative duties at a variety of locations in Lancaster County.
Accomplishments
 Constant praises from clients
 Hired full-time by final client
Skills Used
Problem-solving / Ability to learn quickly / Attention to detail / MS Office - Word, Excel, Powerpoint
Office Manager
Susquehanna Tree Surgeons
Lancaster, PA
1992 to 1994
Translator/Transcriptionist
US Army
1979 to 1992
EDUCATION
Pullman High School
Pullman, WA