Assessment - BSBPMG

J&S Learningwork- BSBPMG521 V2-2018 Page 1 of 43
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greenwichcollege.edu.au
Assessment
Manage project integration
BSBPMG521
Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
◻ I understand that if I If I am found to have plagiarised, cheated or colluded, action will be
taken against me according to the process explained to me.
◻ I have correctly referenced all resources and reference texts throughout these assessment
tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Student name
Student ID number
Student signature Date
Task Number

Table of Contents
Table of Contents 3
Assessment Information 4
Assessment Instructions 7
Assessment Task 1: Written Questions 10
Assessment Task 1 Instructions 12
Assessment Task 2: Project establishment 13
Assessment Task 3: Project execution, control and finalisation 20
Appendices 26

AssessmentInstructions
You are advised to commence work on your assessment from week 1 and must submit all the
tasks by their due dates.
Written work
The assessment tasks are used to measure your understanding and underpinning skills and
knowledge of the unit of competency. When answering please ensure you address each
criteria and sub point, demonstrate your research of each of the questions and cover the topic
in a logical and structured manner.
Active participation
It is a condition of enrolment that you actively participate in your studies. Active participation is
completing all tasks on time.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and
representing them as your own. Plagiarism is a serious act and may result in a student’s
exclusion from a course. When you have any doubts about including the work of other authors
in your assessment, please consult your trainer/assessor. The following list outlines some of
the activities for which a student can be accused of plagiarism:
• Presenting any work by another individual as one's own unintentionally
• Handing in assessments markedly similar to or copied from another student
• Presenting the work of another individual or group as their own work
• Handing in assessments without the adequate acknowledgement of sources used,
including assessments
taken totally or in part from the Internet
We are treating plagiarism seriously. We may use Turnitin to check your submitted work.
Copyright
You must be careful when copying the work of others. The owner of the material may take legal
action against you if the owner's copyright has been infringed. You are allowed to do a certain
amount of copying for research or study purposes. Generally, 10% or one chapter of a book is
acceptable, where the participant is studying with, or employed by, an educational institution.
Competency Outcomes
Each activity in this assessment tasks will be marked as either Complete or Incomplete.
If your work is marked as Incomplete, you will be provided with feedback from your assessor.
You will be required to make changes to your submission according to the feedback and re-
submit during the term, ensuring your assessor will have at least 7 days to re-mark the work.

Do not leave assessment submissions for the last day. This will increase your chances for
being marked as Incomplete. Re-submissions after the term will incur additional fees.
Please note you will not be able to gain competency if any of your tasks are not fully completed
Reasonable Adjustment
Students with career responsibilities, cultural or religious obligations, English as an additional
language, disability etc. can request for reasonable adjustments.
The Academic Manager and student’s Trainer/Assessor must be notified if any reasonable
adjustments are required. All evidence and supplementary documentation required for
reasonable adjustments must be emailed to your Trainer or Academic Manager in Sydney or
Melbourne campus.
Recognition of Prior Learning
If a you wish to apply for RPL, you must consult with the Academic Manager who will provide
you with information on RPL process and the type of evidence required in order to be
assessed.
You will be requested to complete an application form for RPL with accompanying evidence
and pay the required fees.
You will also be notified prior to acceptance of any payment that shortening of the course may
result in the requirement to make an adjustment to the student’s COE in PRISMS to indicate the
shorter study period and/or earlier completion date.
Applications for RPL must be submitted 21 days prior to the commencement of the course
For further information, please visit the following links:
https://cdn2.hubspot.net/hubfs/493380/0._Greenwich_Procedures/10._Recognition_of_Prior_L
earning_RPL_Procedure_.pdf?t=1532398693767
RPL Application Form is available on our website www.greenwichcollege.edu.au
https://www.greenwichcollege.edu.au/greenwich-policies-and-procedures
Re- assessment
You are eligible for a re-assessment at the discretion of the Academic Manager and/or
Assistant Academic Manager and/or Trainer/ of Greenwich Management College
If a you have attempted the assessment, but deemed as ‘Not Yet Competent’ (NYC), you are
entitled to a reassessment.
In this case, a re-assessment fee of $100 per unit must be paid (in full) prior to the submission
due date of a re-assessment.

If a you have not attempted the assessments during the term when the unit was offered, you
must pay a re-assessment fee of $250 per unit.
You can choose to do a re-assessment within twelve (12) weeks of receiving your final result.
Once you have filled out the re-assessment form and have made the payment, you have seven
(7) days to complete re-assessment and submit it via email to your trainer.
For further information on reassessment policies and procedure please visit the following links:
Terms and conditions of re-assessment
https://gmc.instructure.com/courses/288/pages/forms-and-applications?module_item_id=10885
For reassessment forms and applications
https://gmc.instructure.com/courses/288/pages/forms-and-applications?module_item_id=10885
Learning support
If you require further assistance in your learning, GMC encourages you to reach out to your
Trainer to discuss the areas that you believe you need further assistance with. If you require
further support after consulting your trainer, please see a Student Services Officer who can
arrange a time to discuss your concerns with the VET Academic department.
Appeals against assessment decision
If you do not agree with the assessment decision or believe that you have been unfairly
treated, you can appeal the decision. You must discuss this with your assessor who has
marked your assessment first. If you still do not agree with the assessment outcome, you may
request for a re-assessment.
If you wish to lodge an appeal and request re-assessment, you must request this in writing to
Greenwich Management College.
For further information, please visit the following link:
https://gmc.instructure.com/courses/288/files/122816?module_item_id=10882
Course Credits
If you have been deemed competent in particular unit as part of a prior qualification, you may
be eligible for credit transfer. To apply for Credit Transfer, you must submit the following
documentation to Greenwich Management College:
• Credit Transfer Application Form -available on our website
www.greenwichcollege.edu.au
• Certified copies of your transcripts.
For further information on credit procedures please visit the following link:
https://cdn2.hubspot.net/hubfs/493380/0._Greenwich_Procedures/25._Credit_Transfer_Proced
ure_V1.2.pdf?t=1532398693767

Assessment Guide
You are advised to commence work on your assessment from week 1 and all tasks must be
submitted by the due date.
1. All assessments must be completed and delivered individually. Where an assessment
involves group discussions, you should consider the input of your group but submit an
individual assessment to GOALS.
2. Please read all instructions on completing each assessment. Instructions for completion
are provided at the beginning of each assessment.
3. All written answers must be typed in a word document using Arial font, 12 size and single
spacing if similar instructions are not provided in the assessment.
4. Your trainer will not be able to assist you in answering questions. However, your trainer will
address any issues concerning questions requiring further explanation.
5. You may refer to your Learner Guide or any other relevant resources when completing
your assessment.
6. Assessments are due for submission as specified in the assessment schedule. Any
variations to this arrangement within the term must be approved by your trainer prior to the
due date for submission.
7. You have access to computers which are equipped with 2010 Microsoft suite of products or
any other relevant software such as MS office and printing facility.
8. Use assessment templates if provided, to complete relevant sections of the assessment.
9. You must achieve a satisfactory result for all tasks to achieve competency in this unit.
10. All assessment answers should be submitted to the trainer in the required format as per
instructions with completed assessment cover sheet.

Assessment Information
The assessment tasks for BSBPMG521 Manage project integration are included in this Student
Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks
satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Project establishment You must participate in a meeting and develop a project
scope based on the meeting and scenario information, as
well as develop a project management plan.
3. Project execution, control
and finalisation
You must manage the project for the development of the
website, including developing a brief for the project for
stakeholders and preparing a project status report. Students
must then finalise and review the project.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your
assessor for clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, complete the Assessment
Cover Page. Fill it out, sign it, and upload it in GOALS with your completed work.
Keep a copy of all of your work, as the work submitted in GOALS will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per
GMC’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been
dealt with unfairly or have other appropriate grounds for an appeal.

Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a
logical manner.
Each should include:
•Course identification code
•Assessment Task number
•Document title (if appropriate)
•Student name
•Date it was created
For example, BSBPMG521 AT3 Project evaluation report
AdditionalResources
The following resources will be given to you before you begin each Assessment Task.
Assessment Task 2
•Project Management Policy and Procedures
•Project Charter Template
•Project Management Plan Template
Assessment Task 3
•Code of Conduct
•Website Design Brief Template
•Project Progress Report Project Team Member
•Project Progress Report Website Developer
•Project Evaluation Report Template
•Project Register and Log Template
•Project Status Report Template
•Final Project Status Report
•Final Project Finances Report
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
The Cover Sheet should be the first page of each task’s submission.

If your work has been assessed as being not satisfactory, your assessor will include written
feedback on GOALS giving reasons why. Your assessor will also discuss this verbally with you
and provide advice on re-assessment opportunities as per GMC re-assessment policy.
Depending on the task, this may include
• resubmitting incorrect answers to questions (such as short answer questions and
case studies)
• resubmitting part or all of a project, depending on how the error impacts on the total
outcome of the task
• redoing a role play after being provided with appropriate feedback about your
performance
• being observed a second (or third time) undertaking any tasks/activities that were
not satisfactorily completed the first time, after being provided with appropriate
feedback.
Assessment Task Information
This gives you:
•a summary of the assessment task
•information on the resources to be used
•submission requirements
•re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task
Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your
assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit
identification number, the task number, your name and the date.

Task 1: Written questions
Task summary
•Students need to answer all of the written questions correctly.
•Answers must be word processed.
Your answers must be uploaded to GOALS within the timeline mentioned.
Required
• Access to textbooks/other learning materials
• Computer and Microsoft Office
• Access to the internet
• A Guide to the Project Management Body of Knowledge(PMBOK)
http://dinus.ac.id/repository/docs/ajar/PMBOKGuide_5th_Ed.pdf
o http://www.cs.bilkent.edu.tr/~cagatay/cs413/PMBOK.pdf
Submit to GOALS
• Answers to all questions
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on your performance by the Assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt
with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.

Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you
how you should answer the question. Use the definitions below to assist you to provide the type of response
expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important
points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to
write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are
different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a
response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features and express some form of critical judgement. Generally, you are expected to write a response one or
two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or
features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for
and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the
required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a
list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.

Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Explain project governance.
2. Summarise two project governance models and explain one advantage and disadvantage of each.
3. Describe the purpose of a Work breakdown structure and the key steps involved in creating a Work
breakdown structure.
4. Describe the concept of decomposition in project management and its role in breaking project
objectives into achievable project deliverables.
5. Explain the role of the project management life cycle in project management and describe each key
phase.
6. Assume that you have been appointed as Project Manager of a firm of lawyers based in Sydney who
wishes to establish an additional office in Melbourne. A timeline of 3 months is given plus maximum
budget of $20,000 rent per month for the new office.
Explain each part of the project life cycle relevant to this project and provide an outline of an
appropriate project governance structure.
7. Identify and describe two organisational documents that can be used to record strategies and goals
for project integration.
8. Describe how a project scope management plan assists with recording strategies and goals for
project integration processes.

Task 2: Project establishment
Task summary
In the role of Marketing Coordinator of a fictitious company and appointed as Project Manager for a marketing
communications project, you are required to establish the project and then plan and design the project.
This assessment is to be completed in the simulated work environment.
Required
•Computer and Microsoft Office
•Access to the Internet for research
•Project Management Policy and Procedures
•Project Charter Template
•Project Management Plan Template
•Space for a meeting
•Roleplay participants
•A Guide to the Project Management Body of Knowledge(PMBOK)
http://www.cs.bilkent.edu.tr/~cagatay/cs413/PMBOK.pdf
You must deliver:
• Participate in a team meeting with the CEO (assessment instruction 3)
• Meet the project team (assessment instruction 9)
Submit to GOALS
• Draft Project Charter attached (Appendix B)
• Email to the CEO with Draft Project Charter attached (Appendix B)
• Updated Project Charter (Appendix B)
• Email to the CEO with Updated Project Charter attached (template provided in Appendix B)

• Work Breakdown Structure
• Draft Project Management Plan (Appendix C)
• Email to the CEO with Work Breakdown Structure and Draft Project Management Plan attached
(Appendix C)
• Updated Project Management Plan (Appendix C)
• Email to the CEO with Updated Project Management Plan attached (Appendix C)
• Email to the project team (assessor) with Updated Project Management Plan attached (Appendix C)
• Observation checklists: two checklists for two different meeting role plays signed and dated by the
assessor.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of
the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further
assessment to demonstrate competence.
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re- assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.

Carefully read the following:
Native Bush Spices Australia is based in Coffs Harbour, NSW.
The business was established in 2010 to cater for a demand for Australian native food products. The company
has organic certification.
The company manufactures and retails a range of organic, Australian native foods including:
• Native herbs and spices
• Native herbal teas
• Native fruit jams and conserves.
The company’s mission statement is to make Native Bush Spices a preferred shopping destination by delivering
high quality, organic, earth friendly foods to all customers and its vision statement is to inspire the way the world
eats.
The company’s overall business objectives as stated in the recent Strategic Plan that has been developed is to
increase sales by 10% each year for the upcoming three years and to create brand awareness, develop a
broader product range, as well as expand into overseas markets, which are most likely to be Hong Kong, Japan
and Singapore due to an identified demand for Australian organic native foods in these countries. The
organisation’s marketing strategy as identified in the Strategic Plan focuses on using a range of marketing
communications, with the key focus on the web site as a marketing tool.
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a basic website that includes four pages: home, about us, products
and contact details. Most sales occur through existing customers, referrals and passing traffic.
The aim is for the new website to be modern and responsive to reflect the company’s objectives. The aim is
that the web site is developed and live within 2 months of project commencement with a budget of $15,000, As
the web site development is considered to be complex, it is proposed that an outside contractor be used.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is generally between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average annual
income of $80,000.
The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing
Coordinator, Customer Service Officer and two administration staff.
Ten staff are employed in the factory making and distributing the products.
The company also has a Board, which comprises of two Directors and the CEO.
As the Marketing Coordinator, you have been asked by the Operations Manager to coordinate a project to improve
marketing communications in a bid to increase the company’s sales and profile. As indicated, the cornerstone of the
marketing communication project is the development of a web site.
The company has established procedures for project management as documented in the project management policy and
procedure. You have been allocated the Customer Service Officer as a project team member.

Complete the following activities:
1. Establish project
The first part of this assessment task requires you to review the case study information provided to
you above, as well as the organisation’s Project Management Policy and Procedures (Appendix A).
You will need to populate the project charter document according to the case study information and
project management policy and procedure and then meet with the CEO to negotiate and discuss
the project charter prior to approval and commencement of the project. You will have to adhere to
organisational and legislative requirements.
Developing the Project Charter (Appendix B) requires you to consider the features of a modern,
responsive web site and provide a clear rationale for these features, including benefits. You will
need to negotiate these at the meeting with the CEO.
Use the Project Charter Template (Appendix B) to guide your work.
Save this document as Draft Project Charter.
2. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment.
Attach your Draft Project Charter (Appendix B) to the email.
3. Participate in a meeting with the CEO.
The next part of the assessment requires you to participate in a meeting with the CEO (your
assessor) to discuss and negotiate the project charter.
Explain all of the information in the Project Charter (Appendix B), providing a clear rationale for
each aspect of the Charter so as to gain support for the proposed project scope.
During the meeting your assessor in the role of the CEO will propose a different viewpoint to that
outlined in your Project Charter and you will be required to demonstrate your negotiation skills so
as to achieve a win-win outcome.
During the role play, negotiate project governance structure with your assessor in the role of the
CEO
During the meeting, you will need to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding

• Asking questions to identify required information
• Responding to questions as required
Update your Project Charter (Appendix B)
Following the meeting revise your Project Charter to reflect the meeting outcomes.
Save this document as Updated Project Charter.
Attach your Updated Project Charter (Appendix B) to the email.
5. Write a Work Breakdown Structure (WBS) (create your own template)
Develop a WBS that includes that will enable effective planning and control of the project.
The WBS may be in the form of a diagram or a list of activities, but it must contain sufficient detail to
enable a Project Schedule to be developed from it.
6. Develop a draft Project Management Plan (Appendix C).
Using your Project Charter and research, develop a draft Project Management Plan using the
Project Management Plan (PMP) Template provided (Appendix C).
Your PMP must include, as a minimum, the following:
• Project scope
• Milestones and mechanisms to measure, record and report progress of activities
• Roles and responsibilities
• Project stakeholders
• Project communication
• Cost management
• Risk management
• Issue management
• Management plan approval process.
It should also include an analysis of each of the project management functions (cost, time quality,
human resources, communication and information and risk) to identify the links between each
function, as well as the constraints associated with each function.

Use the Project Management Plan Template (Appendix C) to guide your work.
Your draft project management plan should be between 2 and 3 pages.
Name this document Draft Project Management Plan (Appendix C).
Print out a copy of this document to take to the project team meeting with you.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.
It should introduce and summarise the contents of the attachments, and ask for the place, date and time of
your meeting with the project team.
Attach your Work Breakdown Structure (create your own template) and Draft Project Management Plan
(Appendix C) to the email.
8. Meet with the project team
The next part of the assessment requires you to participate in a meeting with the project team to discuss and
negotiate the objectives, outcomes and benefits of Project Management Plan (Appendix C).
Begin by explaining all of the information in your Project Management Plan, providing a clear rationale for
each aspect of the Plan so as to gain support for the Plan.
During the meeting a member of your team will seek to make changes to the Project Management Plan,
which you may not agree with. You will therefore be required to demonstrate your negotiation skills so as to
achieve an agreeable outcome to all.
During the meeting, you will need to demonstrate effective communication skills including:
• Asking questions to identify required information
• Using non-verbal communication to assist with understanding
• Responding to questions as required
• Using active listening techniques to confirm information
Take notes at the meeting, as you will be required to adjust your documents to include the input from team
members.
9. Update your Project Management Plan Appendix C)
Following the meeting, incorporate the feedback you received during the meeting into your plan.
Save this document as Updated Project Management Plan (Appendix C).

It should introduce and summarise the contents of the attachment and ask for final approval and seek
approval to proceed.
Attach your Updated Project Management Plan (Appendix C) to the email.
11. Send an email to the Project Team (your assessor). The text of the email should be in grammatically
correct English, written in an appropriate (polite, business-like) style.
The email text should state that the PMP has been confirmed by the CEO and ensure that the team is
clear about overall project requirements and the project roles and responsibilities.
Attach your Final Project Management Plan to the email (Appendix C).

Task 3: Project execution, control and finalization
Task summary
For this assessment task, you are required to conduct and monitor the project for the development of the
website, including developing a brief for the project to provide to website developers and preparing a project
status report.
Required
• Computer and Microsoft Office
• Access to the internet for research
• Code of Conduct
• Website Design Brief Template
• Project Progress Report Project Team Member
• Project Progress Report Website Developer
• Project Evaluation Report Template
• Project Register and Log Template
• Project Status Report Template
• Final Project Status Report
• Final Project Finances Report
•A Guide to the Project Management Body of Knowledge(PMBOK)
http://www.cs.bilkent.edu.tr/~cagatay/cs413/PMBOK.pdf

Submit to GOALS
• Website Design Brief (Appendix D)
• Email to project team member with Website Design Brief attached (Appendix D)
• Email giving response to potential conflict (assessment instruction 3)
• Project Status Report (Appendix F)
• Email to the CEO with Project Status Report attached (Appendix F)
• Project Register and Log (Appendix I) and Final Project Management Plan (Appendix C)
• Email to the CEO with Project Register and Log (Appendix I) and Final Project Management Plan
(Appendix C) attached
• Project Evaluation Report (Appendix L)
• Email to the CEO with Project Evaluation Report attached (Appendix L)
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address
all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to
complete further assessment to demonstrate competence.
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide you written feedback along with
guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the
outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other
appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting
this task if you do not understand any part of this task or if you have any learning issues or needs that
may hinder you when attempting any part of the assessment.

Carefully review the following information:
Complete the following activities:
1. Develop a Website Design Brief- (Appendix D).
The first part of this assessment task requires you to commence the project according to the agreed
work breakdown structure by developing a brief. You will have to adheres to organisational and
legislative requirements.
• This will enable quotes to be obtained from at least three web site designers.
• Use the case study information from Assessment Task 2 and your Project Charter to
develop the website design brief.
• Your web site design brief must show a clear alignment to organisational objectives.
• Use the Website Design Brief Template (Appendix D) to guide your work.
2. Send an email to the Project Team Member (your assessor).
It should introduce and summarise the contents of the attachment and ask them to send it out to the
three selected web site designers for a quote.
Attach your Website Design Brief (Appendix D) to the email.

A short time later you receive the following email from the Project team member.
Dear Project Manager
I have received the three quotes from the website designers.
I just wanted to let you know that one of them is a friend of mine and although his quote is more expensive than
all of the other quotes, I highly recommend him as he has done a lot of really great looking web sites. I therefore
recommend that we just go ahead and accept his quote.
Kind Regards
Project Team Member
3. Resolve project conflicts
Review the Native Bush Spices Code of Conduct (Appendix E) included and consider how you
would address this in accordance with the Code of Conduct.
Send an email to the Project Team Member (your assessor) giving them your response.
Ensure that your email is written in a positive manner so as to resolve any potential further conflicts.
4. Develop a Project Status Report- (Appendix F)
It is four weeks into the project for the development of the web site.
You have received Project Progress Report Website Developer- (Appendix G) and Project Progress
Report Project Team Member – (Appendix H)
o Review the Project Progress Report Website Developer - (Appendix G) and Project Progress
Report Project Team Member (Appendix H)
o Analyze the information provided and prepare a Project Status Report- (Appendix F)
o As one of the project status reports shows the need for change, your analysis should include
an analysis of the impact of the change on the project and a request for approval for change as
required.
o Use the Project Status Report Template (Appendix F) to guide your work.

It should introduce and summarise the contents of the attachment and seek their feedback and
approval to move forward with the project.
Attach your Project Status Report (Appendix F) to the email.
6. Complete the Project Register and Log (Appendix I).
As set out in the Project Management Policy and Procedures, you should complete the Project
Register and Log (Appendix I) with details from the Project Status report (Appendix F).
Use the Project Register and Log Template (Appendix I) to guide your work.
7. Revise the Project Management Plan. (Appendix C)
Update your project management plan from Assessment Task 2 to include the information from this
Assessment Task.
Name this document Final Project Management Plan
It should introduce and summarise the contents of the attachments.
Attach your Project Register and Log (Appendix I) and Final Project Management (Appendix C)
Plan to the email.
9. Manage project finalisation.
Review the Project Management Policy and Procedures (Appendix A) to identify and allocate
project finalisation activities that need to occur.
• Ensure project products and associated documentation are prepared for handover to client
in a timely manner.
• Review the Final Project Status Report (Appendix J) and Final Project Finances Report
(Appendix K) to assist you with your project evaluation.
• Use Project Evaluation Report Template (Appendix L) to guide your work.

o The text of the email should be in grammatically correct English, written in an appropriate (polite,
o It should provide a summary of the project and outcomes and outline the project finalisation activities
that you have conducted.
o Attach your Project Evaluation Report (Appendix L) to the email.

Appendix A
Native Bush Spice Australia
Project Management Policy and Procedures
1. Purpose
Native Bush Spice Australia adopts a standard approach to project management to ensure the consistent use of
project management procedures and templates.
This policy and procedure is designed to specify the requirements for managing projects to ensure that project
scope is articulated, stakeholders are involved, risks are managed, and project benefits are maximized.
This policy and procedure applies to all projects.
2. Types of project
Generally, there are three types of project: small project, medium project and large project.
A small project is defined as a project that has a budget of less than $5,000 and expected duration of less than
4 weeks.
A medium project is defined as a project that has a budget of between $5,000 - $20,000 and expected duration
of between 1 – 3 months.
A large project is defined as a project that has a budget of between $20,001 - $50,000 and expected duration of
between 6 - 12 months.
In each of the above cases the following staff are to be involved.
Small Project:
• Project Manager
• Project team member (at least 1 selected from suitable staff)
Medium Project:
• Project Manager
• CEO or Operations Manager (as approver of all decisions)
Large Project:
• Project Manager
• Project Steering Group (Board)
Project staff will vary depending on the type of project.

3. Project Phases
All projects should progress through the following project phases.
Stage one
Stage one of the project management process is triggered when the organisation identifies the need to solve a
problem, improve a process or implement a new service. It defines what the project will attempt to achieve
based on appropriate business justification.
Key tasks involved in this phase will be the preparation of project initiation documentation being the project
charter and that includes:
• Overall outline of project
• Relationship between project and organisational strategies/goals
• Proposed project objectives, outcomes and benefits
• Proposed project governance
• Proposed size of the project including budget and staffing.
The project charter is to be developed using the Native Bush Spices Australia project charter template.
It must then be negotiated and approved through the relevant project governance structure.
Stage two
The purpose of this phase is to determine how the project will be executed. This means developing a project
management plan based on the project charter. The Australian Native Bush Spice project management plan
template should be used. Essentially the preparation of a detailed model of the work required to achieve the
project objectives is required and confirmation of the budget and project arrangements suggested in the project
charter. Risks are also defined and documented in a risk management plan A detailed schedule is also
prepared.
Stage three
The purpose of this phase is to implement the project. Regular reports of the progress of the project should be
provided to relevant staff, as well as regular meetings as outlined in the project management plan.
Stage four
This is the final phase of the project and is the formal closure of the delivery component of the project. It has
two main outcomes:
• The handover of project outputs to the operational areas responsible for ongoing support and
maintenance (if applicable to the project); and
• The evaluation of the success of the project

The evaluation of the success of the project is important part of the project. The actual project outcomes and
cost must be compared with the planned outcomes and determine whether what was achieved by the project
was worth the amount invested.
Project recommendations to be included in project evaluation report should include a recommendation to close
project.
All project issues arising must be documented in the project issues register.
4. Project Communication
It is expected that the project team meet at least weekly depending on the size of the project. Some brief email
summarising outcomes of the meeting must be sent to senior management.
Weekly reports must also be sent to senior management regarding project progress.
5. Project record keeping
A project folder is to be established for each project. The overall folder should be the name of the project e.g.
Human Resources Information System Project and sub-folders should be created including folders for the
business case, project management plan, project reports, minutes and any other relevant folders e.g. briefs to
contractors. All documents should include the version number, date and title of document.

Appendix B
This document is Project Charter Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG521.
Native Bush Spices Australia
Project Charter
Background
Explain why the project is being undertaken and describe the opportunity or problem that the project is to address.
Include an explanation of the relationship between the project and broader organisational strategies and goals.
Project objectives
Document specific and measurable objectives for the project.
Project Scope
What will be the end result of the project i.e. the outcome/s. Include a brief description of workplace impacts.
Clearly outline the benefits of the modern, responsive website you are proposing based on your research.
Key Stakeholders
Describe the proposed project governance structure according to the project management policy and
procedures.
Project Budget
Describe the main project expenses.
Project Timelines
Outline project timelines.
Constraints
Describe key project constraints
Assumptions
Describe key project assumptions
Dependencies
Describe any project dependencies.
Preliminary risk assessment
Identify any foreseen risks with the project.

Appendix C
This document is Project Management Plan Template.
Project Management Plan
Title
Include project title.
Background/Context:
Provide a brief explanation of the background and/or context of the project.
Objective:
What is the aim of this project?
Target Outcomes:
Benefit that the project intends to achieve.
How the success of the project will be measured:
Describe the measure(s) that will used to indicate that the project has been successfully completed.
Project Activities & Milestones:
List the major activities, scheduled start, scheduled finish and who has been assigned accountability.
Milestones are indicated by a blank scheduled start date. The activities appearing in the predecessor column
must be completed before the activity described can begin.
Project area Actions Responsibility Scheduled
start
Scheduled finish

Project Budget:
Include approved project budget as per business case:
Cost area Details Estimated cost
Total
Project Communications
List the project communications activities, including meetings and project status reports.
Communication
type
Description Who Scheduled
start
Scheduled
finish
Risk management strategy
List the major risks identified from the business case, as well as consequences of the risk occurring. Use the
risk assessment legend to establish severity and likelihood. Document risk treatment/control measures.
Risk Likelihood Severity Treatment/control methods

Appendix D
This document is Website Design Brief Template.
It is part of the supporting assessment resources for Assessment Task 3 of BSBPMG521
Website Design Brief
Background Information
Include information as follows:
• New or replacement site?
• If replacement, what is the current domain (URL)
• Motivation for change.
• What the organisational goals are for the website – what do you want to achieve from the new site? (Goals
should be SMART: specific, measurable, achievable, realistic, and have a timeframe)
Target Audience
Who is your target audience?
• May be more than one and may be different from your customers
• Do you have an ideal customer profile?
• What will they come to your website for? (articles/reviews/contact details/pricing?)
Content
What does the organisation do? short summary, with products/services/history etc.
• List the subject areas – from most important to least, focus on topics and clusters (which can then become the
site map).
• Is there content available to tell the story (photos, videos, text, diagrams, etc.)?
Who is going to write the content, or edit the old content for the new site? Will it be done with Search Engine
Optimisation in mind?
Call to Action
What do you want people to do when they get to the site?
• Buy from the shop, complete enquiry form, call us, read lots of articles, sign-up to the newsletter, etc.

Social Media and Sharing
Provide advice on social media demographics. See:
http://www.pewinternet.org/2015/08/19/the-demographics-of-social-media-users/
• Where do you target audience(s) spend time online?
• What avenues do you need for sharing your content (links on the page using Social Sharing to LinkedIn,
Google+, Facebook, Twitter, etc)
• What Social Media presence do you have (or need) – and how is that going to be presented on the site
(Facebook Like box, follow us on twitter, and include the latest from your twitter stream etc).
Functional Requirements
The list above, including content and calls to action, will give you a clear picture of what functions are required in the
website, such as:
• A blog
• E-commerce capabilities
• Advertising or sponsors
Design Assets
• Logos, colours, style guide, off-line marketing materials
Design Ideas
• If a rebuild of the current site; what do you like and dislike about the current site
• Up to five websites with design ideas you like (can be from your industry or another)
• Competitor’s websites (three to five)
Search Engine Optimisation (SEO)
• Do you have a set of priority keywords and phrases?
• Will this be addressed in the build, and if so, how ?
• Content editing to be done with SEO in mind. In-house or by specialist?
Practical Issues
• What’s your budget?
o Is it realistic for the features and functions you want?
o What are the priority issues, and can it be staged if the budget doesn’t cover the wish-list?
• Timeline – how long and what’s the deadline?
• Who will project manage?

Appendix E
This document is Code of Conduct.
It is part of the supporting assessment resources for Assessment Task 3 of BSBPMG521
Staff Code of Conduct
Purpose
This code aims to guide the conduct of staff in the performance of their duties as an employee of Native Bush
Spices Australia. It is intended to provide practical assistance for staff faced with ethical challenges.
Overview
All staff of Native Bush Spices Australia are expected to perform the duties associated with their position
skilfully, impartially and diligently in order to contribute to the efficient and economic achievement of Native
Bush Spices Australia’ strategic goals.
Staff should be guided in their conduct by the principles established by this code. If there is any doubt as to the
applicability of the code, or the appropriate course of action to be taken in certain circumstances, the matter
should be discussed with a senior member of staff.
Code
1. Ethical principles
1.1 The fundamental ethical principles on which this code of conduct is based are:
• respect for others
• integrity
• diligence
• economy and efficiency.
2. Respect for others
2.1 All staff are expected to treat others, including other staff and customers, with fairness and respect.
This involves:
• courtesy and responsiveness in dealing with others
• being sensitive to and respecting the rights and dignity of others
• making reasonable, fair and consistent decisions
• avoiding behaviour which might reasonably be perceived as harassment, victimization or
intimidation

• avoiding discrimination on grounds such as age, race, sex, pregnancy, sexuality, ethnic background,
nationality, disability, political conviction, religious belief, or other grounds covered by relevant
legislation
• allowing alternative points of view to be expressed and reasonably debated.
3. Integrity
3.1 All Native Bush Spices Australia staff have an obligation as a citizen and as an employee to observe
the laws of the State and the Commonwealth.
3.2 Staff are required to be familiar with, and comply with, all relevant Native Bush Spices Australia
policies, procedures and codes of practices of the organisation.
4. Conflicts of interest
4.1 Staff should be honest in performing their role, and avoid conflicts between their private interests and
those of their responsibilities to Native Bush Spices Australia.
4.2 Conflicts of interest may arise when a staff member is in a situation where personal circumstances are
affected by the decisions or duties carried out in their role. A conflict may arise when any of the
following are involved:
• financial interests
• personal or sexual relationships
• personal beliefs
• outside employment
• political participation
• use of confidential information
• use of facilities, equipment and resources
• acceptance of gifts or benefits.
4.3 All staff must act responsibly and report any actual or perceived conflicts of interest that arise as part of
their role. If there is any question as to whether a conflict exists, staff must discuss the circumstances
with management to determine whether a conflict exists. Appropriate strategies will be developed to
manage any reported or perceived conflicts of interest.
5. Diligence
5.1 Staff are expected to carry out their duties in a professional, ethical and diligent manner at all times.
This means staff must:
• make decisions fairly, impartially and without bias, using the best factual information available
• keep records and documentation to support their decisions
• always aim to achieve the highest possible standard of performance

• continuously develop their knowledge in their professional fields and areas of responsibility.
Trainers and assessors must continue developing their vocational competencies to support
continuous improvements in the delivery of the services provided by Native Bush Spices Australia
• exercise best judgment in the interests of Native Bush Spices Australia
• maintain adequate documentation to support decisions made
• ensure outside interests do not interfere with their ability to meet the responsibilities of their role
• adhere to professional codes of conduct and standards of ethics
• act responsibly when becoming aware of any unethical behaviour or wrong doing by any other
person. This may involve a report to a senior member of staff or to external authorities.
6. Economy and efficiency
6.1 Staff should use Native Bush Spices Australia resources, facilities and intellectual property only for
legitimate purposes related to their role with Native Bush Spices Australia.
6.2 Staff should avoid waste or minimize it where avoidance is not possible.
6.3 Staff should maintain sufficient security and protection of Native Bush Spices Australia property,
facilities, resources and intellectual property.
7. Breach of the code
7.1 This code of conduct is designed to promote and enhance the ethical practice of staff. If any staff
member is found to have breached this Code, Native Bush Spices Australia may decide to take action
against them. This may include disciplinary action for misconduct or serious misconduct. Any such
action may result in sanctions imposed, including and up to, termination of employment.
8. Legislation
This code of conduct is informed by the following legislation with which all staff must comply.
• Privacy Act 1988
• Copyright Act 1968
• Freedom of Information Act 1982
• Work Health and Safety Act 2011
• Disability Discrimination Act – Education Standards 2005

Appendix F
This document is Project Status Report Template.
Project Status Report
Project Name:
Project report:
Date:
Progress reports: project specific
Project information and communication issues
Impact of issues and changes required
Report developer:
Signature:
Date:

Appendix G
This document is Project Progress Report Website Developer
Project Progress Report Website Developer
By Email
Dear Project Manager
The website is progressing well.
We have created the following pages:
Home, Products, About Us, News and Events, Blog and Contact Us.
The shopping cart has also been created.
Thank you for providing the written content and the logos.
We have taken into consideration web accessibility standards in creating the web site by including images and plain
English language.
However, the weekly meetings that were advised following the confirmation of the project meeting have been consistently
cancelled by you and we haven’t been able to get any feedback from you on the website as current laid out.
This is causing significant delays to the project, I estimate we are now behind by a couple of weeks. Please get in touch
with us as soon as possible with feedback so that we can progress.
Please note that an invoice of $13,700 plus GST has been sent to you. This is the total amount for the project to date
minus the $2000 deposit you paid. We indicated an estimate in our original quote and due to the time taken to make the
web site accessible at your request, the final amount is at the highest end of the quote we provided i.e. $15,700.
Thanks Website Developer

Appendix H
This document is Project Progress Report Project Team Member.
Project Progress Report Project Team Member
The following is a project status report as per the agreed communication processes.
Meetings
The project schedule was agreed by the project team at the outset.
The project commenced with a meeting with web site developer to discuss the brief for the web site. A further
meeting was held to confirm the brief. However, no further meetings with the developer have occurred as per
the schedule.
Project progress
The web site developer has done a first mockup of the site. However, they have been unable to get formal
feedback in order to move on. I note that we recently spoke and you advised that due to other work that you
had been unable to provide feedback.
As per my agreed tasks, I note that there is a budget overrun.
Recommended actions
Provide feedback asap in order that the web site project does not fall too far behind the schedule.
Recommend we discuss forgoing training costs for web site so as to stay within budget.
Recommend that either I take on more tasks or you are able to delegate some of your duties to other
colleagues so we can get the web site project completed.
Project Team Member - Customer Service Officer

Appendix I
This document is Project Register and Log Template.
Project Register and Log Template
Description of issue Actions required When Who Completed

Appendix J
This document is Final Project Status Report
Final Progress Status Report
The following is a final project status report as per the agreed communication processes.
Overall outcome
The web site is now live.
There has been very positive feedback amongst all staff about the look and content of the web site. Feedback
also referenced the accessibility and user friendliness of the web site.
The web site designers were very professional and easy to deal with, even when there was some stress with
meeting not being held as required.
We have had to postpone training for the moment as there is no budget for this. It is urgent that this is
considered to ensure that relevant staff know how to how to make changes to the web site and to blog.
All documentation is available under the folder Project – Website as part of our Intranet.
Scheduling and communication
The project commenced with a meeting with web site developer to discuss the brief for the web site. A further
meeting was held to confirm the brief.
Following this no meetings occurred until the web site developer communicated that this was delaying the work.
Following these meetings were held to schedule.
All other project communication, including status reports and internal meetings and communication occurred as
agreed. This included a change request to vary the budget.
Unexpected outcomes
The new website in the end really needed a new logo – this took an additional two weeks and resulted in an
overspend of $1000.
Project budget.
There was a budget overrun as set out in the Project Finances report. This
Project Team Member
Progress Status Report

Appendix K
This document is Final Project Status Report
Final Project Finances Report
Budgeted expenses Actual expenses
Web site including
shopping cart and plug-
ins
$11,000 Web site $15,700
Website Training $3,500 Website Training $0
Hosting (first year) $500 Hosting (first year) $500
Logo $1,000
TOTAL $15,000 TOTAL $17,200

Appendix L
This document is Project Evaluation Report Template.
Project Evaluation Report
Introduction
Project performance against Project Objectives
Recommendations and Lessons Learned

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