1. Elizabeth GreerElizabeth Greer
1 West Owens Ave1 West Owens Ave
N. Las Vegas, NV 89030N. Las Vegas, NV 89030
powpowpow78@gmail.compowpowpow78@gmail.com
Skills:
 2 years as a Licensed Cosmetologist in good standing with the California State Board
 2 years Telecommunications/ Call Center experience as a Dispatch/ Supervisor for
Hospital Security
 Microsoft Office proficient
 Fluent in Spanish (Speaking, reading and, writing)
 Excellent Phone skills
 20+ years of customer service experience
 1 year of wireless and mobile device sales and customer support
Work Experience:
Sales and customer service representative
8/2014-5/2015
MetroPCS/T-Mobile
Duties include; providing excellent customer service and support for all customers at all
times, starting new mobile service accounts, troubleshooting and repair of minor device issues,
billing assistance, filing insurance claims for devices, assisting customers with product
information, instructing customers on how to operate and optimize use of mobile devices,
assisting customers with applying for financing, proficient use of ASAP/POS, reporting and
monitoring any and all sales trends, taking advanced sales courses and monthly online sales
trainings. Also restocking accessories and tracking inventory.
Stock Clerk/Cashier
12/2013-5/2014
$0.99 only Stores
Duties included; providing excellent customer service to all customers at all times,
cashiering, bagging items, handling cash, Assisting customers with debit and ebt transactions,
directing or walking customers to product location, assisting shift leader and management
with end of shift and end of day counts, can carry up to 60lbs safely, able to "zone" "front-
face" and "stripe", able to reset an aisle to promote featured items and to increase sales, and
promote store appeal.
Caregiver:
1/2001 to 6/2014
IHSS….Bay Point, CA.
Duties included; basic hygienic and daily living needs, transporting patients to appointments,
grocery shopping, maintaining a food budget, cooking, prep for following shift’s meal, feeding,
monitoring consumption of sodium and sugar, heavy housekeeping, answering phones, assisting
patients with making calls, scheduling appointments and updating patients calendar, bill paying, ,
making deposits and or withdrawals, paramedical services, documenting and reporting any
changes to the necessary team members.

2. Elizabeth Greer p.2Elizabeth Greer p.2
Education:
Milan Institute of Cosmetology; Concord, CA.
Completed 1600 hours of cosmetology training………………..5/2009
Passed California State Board Exam…………...……..11/2009
Shirley Ware Education Center; Oakland, CA.
Completed C.N.A. certification training …………….12/2000
Earned C.N.A certification…………………………...1/2001
Berkeley Adult School, Berkeley, CA
Completed GED.......................................................8/1995