1. Maria J. Drew
153 Saratoga Avenue Apt. 2W, Mechanicville, NY 12118 (518) 415-2105 maria.drew1@aol.com
_________________________________________________________________________________________________
OBJECTIVE
Enthusiastic, personable and task-driven professional seeking employment in a fast-paced office
environment.
RELEVANT EXPERIENCE
The Burke Companies/ Dunkin Donut Franchisee Owner August 2015 – Present
HR/ Payroll Specialist
• Weekly payroll for 400+ Employees, benefit enrollments, vacation calculations
State Farm Insurance/AccuStaff (Employment Agency) March 2015 – June 2015
Claims Support Assistant
• High Volume In-bound Call Center: provide general State Farm Insurance claim information
to callers, screening claim calls and directing callers to appropriate State Farm Claims
Representative.
Aerotek Staffing (Employment Agency) October 2014 – December 2014
Purchasing Agent / Trans World Entertainment
• Responsible ordering FYE store supplies from different vendors, while maintaining
warehouse stock.
• Reconcile PO and Invoices
St. Joseph’s Rehabilitation Center (Drug and Alcohol Rehab) August 2013 – July 2014
Records Clerk
• Responsible for maintaining confidential Client files in accordance with the NYS OASAS
standards. Entered information in a detailed spreadsheet on progress at 6/12/18/24 month
of previous clients.
Heber Associates, Inc. (Employment Agency) May 2011 – August 2013
Administrative Assistant
• Outsourced to various companies to provide administrative support including, but not
limited to:
o Baywood Center: Responsible for client intake at an Alcohol and Drug Rehabilitation
Center; Converted and assisted Clinicians in the transition from paper charting into
electronic filing and billing systems.
o Lake George Park Commission: Responsible for handling monies received and
issuing boater registrations: Exemplified excellent customer-service skills in
assisting clients in a timely manner.
Avon Products, Inc. August 2008 – July 2010
District Sales Manager
• Responsible for overseeing 400 Representatives in a Multi-level Marketing Plan; promoted
the latest products in a competitive beauty industry to increase sales volume; modeled
leadership in the recruitment of new Sales Representatives.
Heber Associates, Inc. January 2005 – August 2008
Employment Coordinator
• Responsible for recruiting, interviewing and mentoring future employees for placement in
various work environments; Responsible for compiling personnel records, matching clients
with appropriate candidates for employment and maintaining data entry of payroll and basic
HR duties.
New York Telephone (ATT, Bell Atlantic, Verizon) May 1986 – July 2001
Operator, Communications Specialist, Yellow Pages Billing Specialist
• Provided excellent customer-service by directing client’s long distance and international
phone calls,; Acted as a liaison for both hearing and speech impaired clients via TTY/TDD;
Responsible for handling and assessing the monthly billing of a Yellow Page Advertisements.
QUALIFICATIONS
