1. Marcy L. Peters 503.869.7381 17820 S Wesley Ct
Office Operations epmm@ccgmail.net Oregon City, OR
Support and Management linkedin.com/in/marcy-peters 97045
PROFILE
 Resourceful individual with over 10 years providing office operations support within the procurement department of a fast-paced
manufacturing and assembly environment.
 Adept at managing multiple, complex assignments, updating spreadsheets and producing status reports to keep everyone informed
and up-to-date; work at the expert level managing purchase orders, inventory databases and all other office related
documents/records.
 Hands-on experience with strategic planning, purchase negotiation and overseeing day-to-day operations; strengths include critical
thinking, leadership and ethical decision making; Sarbanes-Oxley familiarity.
 Solid communication, time management, fact-finding and follow-through skills; ability to research and resolve discrepancies.
 Strong personnel leadership, training and mentoring capabilities; builds positive working relationships by maintaining a friendly,
helpful attitude.
ACCOMPLISHMENTS
 Provided administrative and technical support to Corporate Quality Department by updating, maintaining and archiving
companywide process control instructions (3-year project)
 Implemented redesigned purchasing procedure resulting in a reduction in purchase order disputes and an easier way to
update/maintain supplier and product information files (4-year project)
 Executed revised routing process to cut document routing time by 50%
 Spearheaded change to using 30% recyclable paper in internal print shop resulting in a 25% cost savings
 Coordinated changeover from one printer to another netting significant cost savings for printing of office materials 20%; improved
procedure for ordering janitorial supplies for a cost savings of 15%
 Created an interactive Vacation Schedule for the Quality Team to ensure coverage at all times
PROFESSIONAL EXPERIENCE
Warn Industries, Milwaukie, Oregon 1996 - 2016
Manufacturer of off-road equipment and accessories. 550 employees.
Document Control Coordinator, Admin. III (2014 - 2016)
 Updated and retained all Process Control Documents (PCIs) for manufacturing and assembly
 Maintained all databases including Master List, supplier profiles, quality documentation and engineering charts
 Handled incoming correspondence and transmittal of drawing documents
 Organized and preserved paper and electronic files
 Updated and maintained company’s intranet
 Resolved warranty returns
 Ordered companywide office supplies
 Generated quotes for manufacturing products as needed
 Maintained the company’s intranet
Production Support Buyer, Admin. I (1996 - 2014)
 Managed $40K budget for companywide office supplies and printed stationery
 Prepared purchase orders for Maintenance, Repairs and Operations (MRO) Division; ensured adherence to Sarbanes-Oxley
directives
 Maintained purchase order, supplier and product information files
 Evaluated products and capabilities of suppliers and analyzed provisions of contracts
 Obtained price quotes; negotiated purchases and long-term agreements
 Ordered all goods and services for MRO; resolved order discrepancies
 Facilitated supplier visitations
EDUCATION/CERTIFICATION/TECHNICAL KNOWLEDGE
 Bachelor of Business Administration, Marylhurst University, Oregon
 Associates in Business Technology, Clackamas Community College
Proficient with MS Office Suite (Word, Excel, Access, PowerPoint), Windows PC, Dragon Speaking Naturally, Mainsaver Asset Management
Software (CMMS), JD Edwards (JDE) Accounting Software, AutoDCP Process Flow Diagram Software, Microsoft Visio, Adobe InDesign.
Internet savvy. Able to quickly learn whatever applications are required to do the job.