1. Courtney Brandsberg
6980 E. Sahuaro Dr. #1090, Scottsdale, AZ 85254
805-320-6640 l CourtneyBrandsberg@gmail.com
Penrose Academy(Post-SecondaryEducation) Scottsdale,AZ
OperationsManager October2014-Present
• Efficiently runsandmanagesa productive cosmetology,esthetics,laserandnail school,focusingattentionon
purchasing,inventory,operations,overallcustomerservice andfacilitiesmanagement.
• Assistsinthe maintenance of a20,000 square footspace, attendingtocleanliness,safetyissues,HVAC,plumbing,
flooring,equipmentandageneral 'eye'forthe properimage of the Academy.
• Assistsinthe improvementof the performance,productivity,efficiencyandprofitabilityof departmentaland
organizational operationsthroughthe provisionof effectivemethodsandstrategies.
• Manages vendorcommunicationwithall purchasing,supply,product,maintenance,vendors,etc.
• Ensuresacademypoliciesare followedtominimize riskof lawsuitthroughmaintaining properstudentfilesand
medical documentationandtrackingLeavesof Absence andSatisfactoryAcademicProgress(95% attendance and
GPA requirement).
• Maintainsrelationswithandfollowspoliciesof state agenciesincludingArizonaState Boardof Cosmetology,
ArizonaRadiationRegulatoryAgencyandThe Departmentof Education.
• Maintainemployeejobdescriptionsandappropriateevaluationtoolsforuppermanagement.
• Assistswiththe onboardingprocessof all students(150+annually) bydistributingstudentkitsatthe start of their
schooling.
• Communicatesappropriatelyandeffectivelywithstudentsandstaff onanyissuesrelatedtokititems,equipment
and supplyreplacementsandpurchasingrequestsandperformsfrequentwalk-throughstoensure these issuesare
resolvedappropriately.
• Anticipatesissuesrelatingtoheating,cooling,plumbing,painting,laundry,copier,breakrooms,flooring,parking
lot,lockers,clinicfloorstations,spaequipment,electrical equipment,etc.
• Identifiesproblemsanddeterminesapromptandefficientcourse of actionto remedyanymaintenance and
cleanlinesschallenges.
• Manages a teamof guestrelationscoordinatorsandeducatorswithinventoryandproductusage processes while
maintainingappropriatelevelsof retail productstosave costswhile maximizingproductsales.
• Implementednew processestoensure efficientinventory,orderingandproductusage processesare metand
maintained.
• Assistsinthe coordinationof school events.
InventoryandPurchasingCoordinator March 2013-October 2014
• Placesandreceivesall ordersforeducational partners,retail andprofessional products,kititems,andall other
suppliesinatimelyandefficientmanner.
• Proactivelymanagesinventoryof products,supplies,kitsandretail,troubleshootinganychallenges.
• Researches alternate purchasingroutestosave costs.
GuestRelationsCoordinator November2012-March 2013
• Efficientlymanagesstudentappointmentbook,handlinganyschedulingconflictswithease.
• Communicatesclearlywithstudents,staff andguestsinregardstobookingandrebookingappointments.
• AssistsFrontDeskManager increatingnew purchases,promotionsandmaintainingappropriate levelsof retail
products.
Education
Paradise ValleyCommunityCollege- Paradise Valley,Arizona
AssociatesinArts May 2014