Anthony DeFazio has over 30 years of experience in facility management, general contracting, and manufacturing. He has a proven track record of implementing quality control systems, designing energy efficiency programs, and instituting organizational disciplines to build efficiencies. Most recently, he served as Facility Manager for Warwick Hills Golf & Country Club where he spearheaded facility improvements, constructed new amenities, and saved the organization over $30,000 through an energy efficiency program.

1. Anthony DeFazio
PO Box 1674 ▪ Greensburg, PA 15601 ▪ 412-916-0261 ▪ anthony.defazio@yahoo.com
PROFILE
Results-oriented, experienced and dedicated Facility Manager with a versatile background in general
contracting, facility management, manufacturing, commercial relocation, modular office furniture, contract
sales, and contract compliance.
Passionate self-starter with the ability to analyze and identify systemic cogs and quality issues. Proficient
at designing solutions and developing disciplines that build efficiencies, organizational controls, and the
ability to monitor and measure of all the processes to ensure their success. Strengths include:
 Facility Management
 Keen Attention to Detail
 Creative Problem Solving
 Strong Vendor Relationships
 Systems Design and Control
 Resource & Utility Efficiency
 Win-Win Partnerships
 Leading & Managing Others
 Quality Control
FACILITY MANAGEMENT ACCOMPLISHMENTS
FACILITY MANAGER, Warwick Hills Golf & Country Club, Grand Blanc, MI 2014 – 2017
Responsible for facility oversight, logistics and on-going maintenance of a prestigious Golf and Country
Club. Key management role in planning, organizing, directing, and controlling all operational functions
including support services, building and structural systems, painting and carpentry, and housekeeping.
 Implemented a quality control system across all facets of the Club’s building operations, building easy-
to-use processes that improved daily employee practices and overall member satisfaction.
 Spearheaded a comprehensive analysis of the Club’s utilities, designing an energy efficiency program
while saving the organization over $30,000 over a three-year time span.
 Initiated a three-year facility & environmental improvement plan, implementing specific quality
improvements including décor, air quality, and cleanliness, exceeding membership expectations.
 Instituted a variety of organizational disciplines, building efficiencies within the logistics, general
operations, and member services, solidifying and guaranteeing success on a consistent basis.
 Constructed both indoor and outdoor Bocce Ball Courts, creating the most popular social and
recreational activity for the Club in recent history.
SHOP MANAGER, Anderson Interiors, Oakmont, PA 2007 – 2011
Served as the warehouse and customer fabrication manager. Responsible for overall warehouse
operations and customization of furniture hardware and accessories to best utilize the inventory.
 Identified a multitude of facility weaknesses, inventory control issues, and warehouse organizational
problems, revamping the overall operation and creating a model for success.
 Tailored manufacturing solutions through the creative utilization of existing furniture to successfully
complete the project, ensuring maximum profitability.
 Designated staging areas while consolidating all completed products to the same location, improving
communication and turning a chaotic process into an efficient and quality-based solution.
CNC MACHINING OPERATOR, Versatech, Export, PA 2000 – 2007
Began in saw shop operations and moved into quality assurance, performing testing and
procedures that provided the stamp of approval for a guaranteed and certified product.
 Performed within lean management manufacturing cells, co-building process improvement techniques
that removed inefficient steps in the process,
 Recognized as a “Jack-of-many-trades” by the Maintenance Supervisor, assisting with high quality
maintenance and devising shop efficiencies for an array of shop operations and functional processes.

2. Anthony DeFazio, cont.
FLOOR COVERINGS SERVICE COORDINATOR, Office Pavilion, Turtle Creek, PA 1997 – 2000
Project management and execution in creating procedures and processes that ensured success from
meeting with the owner, setting the project scope, specifying and design, ordering with the manufacturer,
project scheduling and ship dates, and quality installation.
 Coordinated the bidding process through the understanding of contract compliance, ensuring that the
project was accurately specified and consistently profitable.
 Ensured on-time, as designed and within specifications, consistent and the highest of quality service.
ADDITIONAL EXPERIENCE
SALES REPRESENTATIVE HAMPTON OFFICE PRODUCTS, Greensburg, PA 2011 – 2013
CREW CHIEF, Burk and Michael, Pittsburgh, PA 1995 – 1997
GENERAL MANAGER, Budget Facility Services, Pittsburgh, PA 1993 – 1995
OPERATIONS MANAGER, Point Construction/Bulldog Relocation, Atlanta, GA 1990 –1993
GENERAL MANAGER, Atlanta Office Furniture Installation/Storage, Atlanta, GA 1983 –1990
EDUCATION & CERTIFICATIONS
 Lean Management Trained
 ISO Certified
 Floor Cover Installer Certified
 Safety Team Certified
 USA Hockey Master Coach
 USA Hockey Certified Referee
 Red Cross First Aid and AED Certified
 Certified Pool Operator
 Certified Office Furniture Installer
 Certified Commercial Furniture Repair
 Machine Certified:
 Fork Truck, Cherry Pickers and Lifts
 Lull Operator
 Front End Loaders
 Dump Trucks
 Graders and Back Hoe
 Stump Grinders
 Hoist Maintenance
 CNC Lathes, Mills and Saws
 Snow Removal (Plow & Spreaders)
MEMBERSHIPS & AFFILIATIONS
 International Maintenance Institute
 American Society of Interior Design
 National Ice Hockey Officials Association
 International Facility Management Association
 USA Hockey, Master Coach and Referee
 Western PA Hockey Officials Association
REFERENCES
 John Carlson, General Manager, Warwick Hills Golf & Country Club (810) 694-4103
 Edward Noroian, CCM (845) 490-0063