Caleb Jordan Whittemore has over 6 years of experience in inventory management, customer service, and logistics. He received a B.S. in Logistics and Supply Chain Management from Athens State University and currently works as an Inventory Management specialist at Polyplex Corporation Ltd, where he leads inventory reconciliation and identifies process improvements. Prior to his current role, he held various customer service and logistics roles at Piggly Wiggly, Belk Department Store, and Brock Southern Construction.

1. Caleb Jordan Whittemore
710 Clinton Street, Apt. 420 · Athens, AL 35612
256-531-4628 · xcwhittemore@gmail.com
EDUCATION
B.S., Logistics and Supply Chain Management – August 2014 (GPA 3.02/4.0)
Athens State University – Athens, AL
A.S., Social Science and Management – May, 2012
Wallace State Community College – Hanceville, AL
PROFESSIONAL SKILL SET
Communication, Business Analysis & Problem Solving, Project Management, Organizational Leadership,
Proficiencies: Excel, Word, PowerPoint, Outlook, SAP
EXPERIENCE
June 2014 – Present
Polyplex Corporation Ltd – Decatur, AL
Inventory Management
 Led physical inventory controls and reconciliation process for 14 warehouses; highlighted controls
outages and root causes to Leadership, and provided recommendations for improved inventory controls
 Identified key process improvements as leader for ACE Audits and dispatch process for customs and
import documents; Created and implemented new dispatching processes to ensure a more accurate
inventory
 Managed return order process, including inventory, Returned Goods Authorization process, and return
freight coordination
Customer Service Specialist
 Covered 20 key customer accounts ($6.5MMsales, 30% of totalbusiness)
 Enabled intra-company logistics (domestic and international) via the purchase order process; Used
lead / transit times to coordinate logistics between customer teams and clients
 Created certificate of analysis, invoices, and prepared annual customer reports detailing shipments and
order status
2012 – 2013
Piggly Wiggly – Cullman, AL
Customer Service Specialist
 Managed customer accounts to ensure order information and updates were recorded timely
 Resolved customer account issues, including billing inquiries and sales opportunities.
 Enabled a quality in-store experience by ensuring customers quickly and easily found items to meet their
needs
 Monitored shelf-inventory levels to ensure a quality customer experience
2010
Belk Department Store – Cullman, AL
Sales & Customer Service Specialist
 Floor sales and in-store customer service role with daily customer interface; Helped promote a quality
customer experience where needs were met and exceeded, including customer support after the sale
 Led quarterly inventory process for Home Department
 Provided customer support for specialty / custom orders (wedding registries and special events)
2008
Brock Southern Construction – Cullman, AL
Framing, General Contracting
 Enabled timely distribution of materials, supplies, and equipment across multiple job-sites to ensure
projects were completed on time and with quality
 Maintained strong communication with leadership to ensure daily goals and objectives were aligned
across multiple job sites / teams