1. Marc S. Thomas, RHIT
1618 Jamestown Court, New Bern, NC 28562
(252) 670-8849 (C) Email: marcsthomas@gmail.com
Objective To obtaina positionina HealthInformationenvironmentwhere Icanutilize myeducation
and currentskills
Profile
 CustomerService –More than 15 years’successful experience incustomer
service andsupportwithrecognizedstrengthsinbusinessaccountmaintenance,
problem-solvingandtrouble-shooting,salesstaff support,andplanning/
implementingproactive procedures,processes,andsystems.
 Organizational Ability –Skilledinplanning,initiating,andcoordinatingprojects
and programs. Demonstratedabilitytocarry out administrative duties.
 Managerial / SupervisorySkills–Seasoned leaderorcollaborator,
imaginative problemsolverwithexceptional abilitytoworkwithothers.
Proficiencies&
Certifications
 RegisteredHealthInformationTechnician(RHIT),May2015
 ICD-9, ICD-10, and CPT/HCPCScoding
 3M, Nuance,andOptumEndoderSoftware
 AppointmentSchedulingandNextGenCharge Entry Software
 GE CentricityandCernerEHRprograms
 Meaningful Use experience
 Successful Codingonactive multi-specialty casesusingOptumEncoderProandNextGen
 AHIMA StudentAdvisoryCouncil,Attendee andSpeaker
 NCHIMA Attendee, Volunteer,andMemberSpotlight
 HealthInformationTechnologyClubPresident,CravenCommunityCollege
 MicrosoftOffice Software Package
Employment Physicians East, Greenville, NC
Intern,2015
 Codingactive multi-specialty cases
 Front deskpatientprocedures
 Meaningful use tactical employ
 Recognitionof NCQA experience
 Newhire orientationproject development
Target
CustomerService Supervisor,2012 - Present
 Mentor andlead15 customerservice staff members
 Complaintintermediarycommunicationspecialist
 Policyandqualitycontrol foropening/closingstore procedures
New York, NY
Office Administrationand Management
Multiple Corporations, 1999 - 2011
 Managed operations
 Coordinatedandarrangedschedulesof Presidents andCEOs
 Companyliaison
 UtilizedMicrosoftOffice software tocompleteprojects
Education BS, BusinessAdministration East CarolinaUniversity 1988
AAS, Health InformationTechnology CravenCommunityCollege 2015