OEM Solutions providing repair depot, RMA, Advanced Exchange, Test and Sort, contract manufacture assembly, kitting, packaging, configuration, modification, distribution, and warehousing services.

1. Advanced Technical
Services
Providing Electronic Remanufacturing and Repair
Solutions to OEM Customers Worldwide

2. Founded . . . . . . . . . . . . . . . . . . . 1981
Headquarters . . . . . . . . . . . . . . . Carol Stream, IL
Corporate Facility . . . . . . . . . . . 17,000 square feet
(expandable)

3. D&B Auto Radio Inc. was founded in 1981 by partners Robert Heuer
and David Vikartofsky with the sole intent to improve the level of
automotive electronics repair service in the Midwest.
What began as a repair center for only General Motors grew quickly as
the electronic content in vehicles exploded. Fueling this growth was
the need for high-quality repair centers with short repair cycle times.
With the addition of Ford, Chrysler and over 3,000 auto dealer
nationwide, automotive electronics repair volumes reached 30,000
repairs per month in 1993.
Today the company, doing business as; Advanced Technical Services,
supports OEM customers in the automotive, cable, telecom and digital
signage space with the same attention to quality, cost and delivery as
the company was founded upon.

4. 1981 2018
1981
D&B Auto Radio, Inc.
Established
1982 -1983
Awarded Delco Electronics
repair contracts
Instrument Cluster, Radio
and Engine Control Modules
1987
Awarded Ford
warranty radio
repair contract
1988
Awarded Chrysler
Electronics repair
contract
1993
Remanufactured
Volume reaches
30,000 devices per
Month
1995
Received Ford
Motor Company’s
Q1 Quality Award
1997
Received
ISO9002 / QS9000
Certificate of
Registration
2007
Named North
American Depot
Repair Center for
Eltek
2008
Approved as
National Comcast
Repair Vendor
2009
Myers Power North
American Depot
Repair Center for
Magnetek Rectifiers
2010
Named Time Warner
Cable Approved
Rectifier Repair
Vendor
2014
Acquired CATV
Distribution Equipment
Repair Assets from CP
Redi (Formerly Ohio
Valley Cable Services)
2014
Approved distribution
equipment repair
vendor for Time Warner
Cable
1996
Advanced
Technical Services
dba name added
2011
Awarded North
American Depot
Repair Center for
TouchTunes
2015
Expanded repair
offerings for Eltek. To
include high-power
rectifiers & solar
inverters
2017
Approved Charter
vendor for cable
distribution
equipment
repair
2017
Approved Mediacom
vendor for cable
distribution
equipment
repair
2018
Received
ISO9001:2015
Certification
2018
Began warehouse,
delivery & recycling
battery program for
Comcast Heartland
Region
2017
Approved PlayNetwork
RMA & Repair Center

5.  We are committed to Total Customer Satisfaction.
 We deliver quality products and services to our customers at
competitive prices and on time.
 We maintain strong communications with our customers and
respond to their changing needs.
 We provide the training our people need so they can deliver on our commitment of Total
Customer Satisfaction.
 We deliver consistent profits to our owners and shareholders so that they may reinvest in the
business.
 We always treat employees, customers and vendors with respect.
 We deliver on our mission of Total Customer Satisfaction by focusing on quality, cost and
delivery.
 We are environmentally responsible and recycle whatever materials we can.
 We foster and encourage both personal and professional growth and development in all of our
people.

6.  ISO 9001:2015*
Previous
 ISO 9001:2008 (Registered 2008 - 2017)
 ISO 9001:2000 (Registered 2003)
 ISO-9002 (Registered 1997)
 QS-9000 (Registered 1997)
 Ford Q1 (Certified 1995)
*Annual Surveillance Audit

7.  IPC 610 Trained Rework Specialists
 Ansi S20.20 Electro Static Discharge Controls
 Compliance to Restriction of Hazardous Substances Directive RoHS
 Control Plans and Failure Mode Effect Analysis utilized in advanced
 product quality planning (APQP)
 Quality Operating System Key Performance Indicators

8.  Program Development and Management
 Customer Support / RMA Processing
 Advance Exchange / VMI Programs / Core Management
 Remanufacturing to “Like New” Condition
 Component Level Electronics Testing and Repair
 Programming, Activation and Testing
 Returns Processing and Failure Mode Analysis
 Value Added Services

9. RMA is requested
thru the OEM and
directed to ATS
Product received into
tracking system
providing OEM
visibility
Common failure
defects verified,
repair and revisions
called out
Common
Failure
Verified?
Troubleshoot
device to
component level
Rework specialist
replaces components
and applies revisions
In circuit tests
performed when
applicable
(Pulse test, housekeeping
voltages, etc)
No Yes
HI POT Test applied
Firmware updated to
OEM revision
specification
Clean and reassemble
Functional test /
Calibration Performed
Burn in test performed
per customer
specifications
Update revision
information, print and
apply new product and
packaging labels
Clean and package
product per OEM
specifications
Ship product as
directed by OEM

10. RMA is requested thru
the OEM and directed
to ATS
Product received into
tracking system
providing OEM
visibility
Common failure
defects verified, repair
and revisions called
out

11. Common
Failure
Verified?
Troubleshoot device to
component level
Rework specialist
replaces components
and applies revisions
In circuit tests
performed when
applicable
(Pulse test, housekeeping
voltages, etc)
No Yes
Separate RoHS and non-RoHS rework stations

12. HI POT Test applied
Firmware updated to
OEM revision
specification
Clean and reassemble

13. Functional test /
Calibration Performed
Burn in test performed
per customer
specifications

14. Update revision
information, print and
apply new product and
packaging labels
Clean and package
product per OEM
specifications
Ship product as
directed by OEM

18. 23% Labor Reduction

19. 28% Cycle Time Reduction

20. 99.9% Shipped on Time

21. EPP1 Cycle Time

22.  Triage process- Common failure/repairs go directly to
rework specialists to perform predefined repairs.
 Tracking of uncommon failures – Database maintained
documenting failures/repairs that are outside the ordinary
which is shared across the Technical group.
 Additional standardized in-circuit verification tests
developed:
 Conductivity, resistance and diode checks of specified
components
 MOSFET pulse testing
 Verification of housekeeping voltages.
Repair data is analyzed regularly which led us to the
following process improvements:

24. Solar Inverters Legacy Rectifiers
Rectifiers

25. Fiber and HFC Equipment
(Fiber Nodes, Standby Power Inverters, Constant Voltage Supplies, Line Amplifiers, etc)

26. Computers, Amplifiers, Power Supplies,
I/O Modules, Touch Screens, Hard Drives,
Music Players

27.  Instrument Clusters
 In-Vehicle Navigation
Systems
 Audio Systems
 Engine Control Computers
 Climate Control Systems
 Digital Display Panels
 Driver Information Systems
 Anti-lock Brake Modules

29.  NPI Support Services
 Modifications and Upgrades
 Configuration and Programming
 Product Conversions
 Assembly and Final Testing
 Build to Order
 Product Enhancement
 Modification and Upgrade
 Kitting and Packaging
 Warehousing and Fulfillment
 RMA Management
 Test and Sort

30. Product Modification
Configuration
Hard Drive Duplication

31. RMA Services
Advance
Exchange-VMI
Test & Sort
Depot Repair
Fulfillment
Configuration &
Programming
Warehousing
Assembly
Services
Product
Modification
Services
Kitting &
Packaging

32.  Over 37 years of consistently delivering high quality remanufacturing and
repair solutions to OEM’s and their dealers and customers
 Provide OEMs with reduced improved quality, lower repair cost and improved
cycle times which enhances their customer s’ satisfaction and increases
profitability
 ISO 9001:2015 based quality system drives exceptional performance
 Broad-based Automotive, Cable and Telecom product experience across
multiple brands, platforms and technologies
 Flexibility to quickly adjust to changing customer needs and volumes.
 Continually strive to improve customer’s supply chain system to help further
drive down cost.

33.  When using ATS to provide remanufacturing and
repair services our OEM customers can be confident
that their products and brands are being properly
supported.
 Partnering with ATS allows our customers to focus
on next generation products and other strategic
initiatives while ATS provides the needed repair
support services.

34. Advanced Technical
Services
Quality Remanufacturing You
Can Put Your Name On