2. Today Bandwidth’s Outbound calling
process is complex…
● Requires changes to the SIP invite headers
● Need to know third party numbers in advance
● Time consuming and manual process
3. Now we have a better way with
Enhanced Voice Transit
Enhanced Voice Transit will:
• Eliminate the SIP invite header process
• Not require you to whitelist numbers or wait for
full completion of your portability
• Improve call answer rates
• Lower cost and improve call quality
4. TO: +44 7432 555 789
FROM: +44 207 654 2334
Customer
Infrastructure
A B C
E
C A
A
D
B
INTERNATIONAL CARRIER ROUTE
TO: +44 7432 555 789
FROM: +44 207 654 2334
CLI Presentation: +44 207 654 233
Improving answer rates with Bandwidth
International
routing
International Gateway
Bandwidth Global
Private
IP Backbone
Bandwidth Routing
Engine
TO: +44 7432 555 789
FROM: +44 207 654 2334
NATIONAL CARRIER ROUTE
TO: +44 7432 555 789
FROM: +44 207 654 2334
National
routing
Bandwidth Global
Private
IP Backbone
Bandwidth Routing
Engine
Local Carrier
Interconnect
CLI Presentation: 0207 654 233
Customer
Infrastructure
5. Scope of countries
• Austria
• Belgium
• Denmark
• Finland
• France
• Germany
• Ireland
• Italy
• Netherlands
• Portugal
• Spain
• Sweden
• UK
• Australia
• Canada
• Norway
• Poland
• Puerto Rico
• USA
• Bulgaria
• Croatia
• Greece
• Hong Kong
• Hungary
• Israel
Q1 Countries*
*subject to feasibility
Q2 Countries
• Cyprus
• Czech
Republic
• Lithuania
• New Zealand
• Romania
• Turkey
Q3 Countries*
*
Available
Countries which will NOT be EVT enabled - Luxembourg, Switzerland
• Japan
• Latvia
• Singapore
• Slovakia
• Slovenia
• South Korea
6. How is our Outbound calling different?
• Terminate traffic by sending it to their
least cost routing engine
• Often no extended visibility of the call
delivery network
• CLI presentation is unreliable
○ No CLI or CLI is mashed up
• Prioritize terminating traffic through
national routes for intra-country calls
• Extended visibility of the call
delivery network
• Localized CLI presentation for
intra-country calls
• Direct PSTN connection where it
matters the most
Other Competitors
Bandwidth
7. Alerts with custom threshold
and frequency
By zone or capacity group
Access via API and CSV
Real-time quality metrics
Ability to troubleshoot using MOS,
Packet Loss, Round Trip Time and Jitter
Monitor capacity usage
and billing
By zone or capacity group
Proactively monitor fraud
Cost and usage data through
dashboard and real-time alerts
Global Insights benefits and features
NEW
8. Fraud monitoring and detection
Monitor and be alerted on call spend and
volume usage for insights on total call duration
or cost that is above average
Use-cases for Global Insights
Track call quality
MOS, Packet Loss, Round Trip Time and Jitter
Troubleshoot calls
SIP response codes
Monitor billing
Track call spend against your usage
Track call concurrency
Monitor call concurrency before hitting thresholds
11. Diversion header - call flow
To: +44 0800 528 1762
From: +44 2076542334
Diversion: +44 2073547815
To: 0800 528 1762
From: 2076542334
Diversion: 2073547815
To: 0800 528 1762
From: 2076542334
Diversion:2073547815
Header Country extension Choose route/plan
TO +44 08005281762 Domestic
FROM +44 2076542334 Domestic
DIVERSION +44 2073547815 UK National Plan
Customer Network
Infrastructure
To: +44 0800 528 1762
From: +44 2076542334
Diversion: +34 916068857
International Global
Private IP backbone
DID:
0800 528 1762
Header Country extension Choose route/plan
TO +44 08005281762 EEA
FROM +44 2076542334 EEA
DIVERSION +34 916068857 Inter. EEA plan
International
gateway
To: +44 0800 528 1762
From: +34 918563728
Diversion: +34 916068857
To: +44 0800 528 1762
From: +44 2076542334
Diversion: +34 916068857
To: +44 0800 528 1762
From: +34 918563728
Diversion: +34 916068857
To: +44 0800 528 1762
From: +44 2076542334
Diversion: +34 916068857
To: +44 0800 528 1762
From: +34 918563728
Diversion: +34 916068857
Header Country extension Choose route/plan
TO +44 08005281762 EEA
FROM +34 918563728 EEA
DIVERSION +34 916068857 Inter. EEA plan
NATIONAL ROUTING CALL FLOW
INTERNATIONAL ROUTING CALL FLOW
Bandwidth DID
3rd Party DID
International Service platforms
(DID configuration for
international outbound)
Customer Network
Infrastructure
International Global
Private IP backbone
DID:
0800 528 1762
International
gateway
International Service platforms
(DID configuration for
international outbound)
12. Enhanced Voice Transit
Customer Network
Infrastructure
To: +44 0800 528 1762
From: +44 2073547815
To: 0800 528 1762
From: 2073547815
To: 0800 528 1762
From: 2073547815
International Global
Private IP backbone
Local Carrier
interconnect
DID: 0800 528 1762
International Service platforms
(DID configuration for national outbound)
To: +44 0800 528 1762
From: +44 2076542334
To: 0800 528 1762
From: 2076542334
To: 0800 528 1762
From: 2076542334
Customer Network
Infrastructure
To: +44 0800 528 1762
From: +34 918493627
To: +44 0800 528 1762
From: +34 918493627
To: +44 0800 528 1762
From: +34 918493627
International
gateway
DID: 0800 528 1762
International Service platforms
(DID configuration for
international outbound)
To: +44 0800 528 1762
From: +34 916068847
To: +44 0800 528 1762
From: +34 916068847
To: +44 0800 528 1762
From: +34 916068847
NATIONAL ROUTING CALL FLOW
INTERNATIONAL ROUTING CALL FLOW
Identify it is a Bandwidth
customer with Enhanced
Voice Transit enabled
(customer authentication)
- Apply national/international
configuration for rating
- Check prefix is allowed to make
outbound calling
- Future increments: spoofing,
legal intercept mechanisms
Bandwidth DID
3rd Party DID
International Global
Private IP backbone
