Cloud PBX, so many choices Hybrid Voice Overview Cloud PBX with On Premises PSTN via Cloud Connector

3.  Cloud PBX in
Office 365
 PSTN services
provided by
Microsoft
 Users hosted
in Office 365
 Customer
PSTN services
integrated on-
premises
 End-user
features &
customer
PSTN services
integrated on-
premises

4. 



6.  With PSTN Calling Service
• Users homed online, PSTN service provided by Microsoft
• No on premises Skype For Business infrastructure
required
• Available in the US only
 With On Premises PSTN Connectivity via Cloud Connector Edition
• Users homed online, PSTN service provided by 3rd party
• Deployment of Cloud Connector on premises required , cannot
coexist with on premises deployment of Skype For Business/Lync
Servers
• Available worldwide
 With On Premises PSTN Connectivity with an existing deployment
• Some users homed online, some users can be homed on premises,
PSTN service provided by 3rd party
• Maintaining of Skype For Business or Lync 2013 deployment required
• Available worldwide

7.  Moving to the Cloud is the strategic
goal
 For US customers consider PSTN
Calling with porting their existing
numbers first
 Cloud Connector for companies
outside the US or when customer
wants to keep their existing SIP trunk
 On Premises PSTN connectivity with an
existing deployment when customer
has some unique functionality which
not offered in the Cloud (combination)
 Do not forget about Dial in
conferencing and Express Route

8. Skype For Business Capabilities
Skype For Business
On-Premises
Cloud PBX with on
premises PSTN Calling
with an existing pool
Cloud PBX with on
premises PSTN Calling
via Cloud Connector
Cloud PBX with PSTN
Calling
Basic Call Features (hold/retrieve,
transfer, forwarding)
ü ü ü ü
Voice mail
Exchange UM Cloud PBX Voice Mail (Exchange
Online Required)
Cloud PBX Voice Mail (Exchange
Online Required)
Cloud PBX Voice Mail (Exchange
Online Required)
Delegation, team call
ü Users should be in the same
environment
ü
Auto Attendant
Cloud Auto Attendant,
available in CY16
Cloud Auto Attendant,
available in CY16
Cloud Auto Attendant,
available in CY16
Hunt Groups ü Planned for CY16 Planned for CY16 Planned for CY16
Call Park Service (CPS) ü
Voice Resiliency Secured by SLA
Branch Survivability Only via local pool
Location Based Routing
Call Admission Control
Option to use own SIP trunk ü ü ü Û
Call via Work
Private line ü û
911 ü Static 911 only Static 911 only Static 911 only
Media Bypass ü
IP phones “Optimized for Skype For
Business”
IP phones “Compatible with Skype For
Business”
Only Polycom VVX supported,
Yealink is coming
Only Polycom VVX supported,
Yealink is coming
Only Polycom VVX supported,
Yealink is coming
Analog devices ü Using on premises deployment Can be integrated and via local GW
Common area phone Using on premises deployment

10. Office 365
PSTN
PSTN Calls
Existing Telephony
Infrastructure
Server Pool Or
Cloud Connector
Split Domain
John SfB Online
user in Internet
JohnSfB Online
user in internal
network
Signaling
Media

12. What is Cloud Connector?




13. Cloud Connector Architecture
SfB Online Infrastructure
JohnSfB Online
user in Internet
Sip Traffic
Media Traffic
Mediation Edge
Domain
Controller
Storage
Cloud Connector
Domain
Controllerfor
Cloud
Connector
PSTN GW 1
Dave SfB
Onlineuser
in internal
network
PSTN
PSTN GW 2

14. High Availability
SfB Online Infrastructure
John SfB Online
user in Internet
Mediation Edge
Storage
Cloud Connector2
Domain
Controllerfor
Cloud
Connector
PSTN GW3
Sip Traffic
Media Traffic
Mediation Edge
Domain
Controller
Storage
Cloud Connector 1
Domain
Controllerfor
Cloud
Connector
PSTN GW1
Dave SfB
Onlineuser
in internal
network
PSTN
Korneel SfB
Onlineuser in
Internet
PSTN GW2

15. Multi Site Scenario
SfB Online Infrastructure
JohnSfB Online user inInternet,
assigned toPSTN Site 1
Sip Traffic
Media Traffic
PSTN GW1
PSTN
Korneel SfB Online user in
Internet,assigned toPSTN Site 2
PSTN
GW2
Mediation Edge
DC
CMS
Domain
Controller
Mediation Edge
DC
CMS
PSTN GW1
PSTN
PSTN
GW2
Mediation Edge
DC
CMS
Domain
Controller
Mediation Edge
DC
CMS
PSTN Site 1
PSTN Site 2
Seattle
Amsterdam

16. Gateway Affinity
SfB Online Infrastructure
John SfB Online
user in Internet
Mediation Edge
Storage
Cloud Connector2
Domain
Controllerfor
Cloud
Connector
PSTN GW3
Mediation Edge
Domain
Controller
Storage
Cloud Connector 1
Domain
Controllerfor
Cloud
Connector
PSTN GW1
Dave SfB
Onlineuser
in internal
network
PSTN
Korneel SfB
Onlineuser in
Internet
PSTN GW2

17. Cloud Connector Media Flow: outbound call from internal user
to PSTN
SfB Online Infrastructure
JohnSfB Online
user in Internet
Domain
Controller
Cloud Connectorv2
Mediation Edge
Storage
Domain
Controllerfor
Cloud
Connector
PSTN GW
Dave SfB
Onlineuser
in internal
network
PSTN
Media ports can be limited

18. Cloud Connector Media Flow: inbound call to internal user from
PSTN
SfB Online Infrastructure
JohnSfB Online
user in Internet
Domain
Controller
Cloud Connectorv2
Mediation Edge
Storage
Domain
Controllerfor
Cloud
Connector
PSTN GW
Dave SfB
Onlineuser
in internal
network
PSTN
Media ports can be limited

19. Cloud Connector Firewall Requirements (from DMZ perspective)
Internet
Direction Port/protocol Descriptiom
In/Out TCP 443 STUN
Bidirectional TCP 5061 SIP
In UDP 3478 STUN
In UDP 50 000 – 59
999
RTP (UDP)
Recomended
ports for media,
can be limited
Out TCP/UDP 53 DNS
Directi
on
Port/protocol Description
In TCP (TLS) 5067 Incoming requests
from GW (TLS)
In TCP 5068 Incoming requests
from GW
Out TCP 5060 Outbound requests
to GW
In/Out 49 152 – 57 500 Meida ports (can
be limited, up to 4
ports are required
for 1 call)
In/Out 50 000 – 50 019 Media Port Range
for internal Clients
Mediation Edge
Domain
Controller
CMS
Cloud Connector
Domain
Controllerfor
Cloud
Connector
PSTN GW
PSTN
John SfB Online

20. New voicemail service with no configuration required.
Exchange Online for deposit, compliance & archiving.
Features Include
• Personalized Greeting
• Message waiting indicator
• Reply to voicemail with call
Voicemail
Office 365Customer
Premises

21. Voicemail
Language Country/Region Culture ID
Catalan Spain ca-ES
Chinese (Hong Kong) China zh-HK
Chinese (Simplified) China zh-CHS
Chinese (Traditional) Taiwan zh-TW
Danish Denmark da-DK
Dutch Netherlands nl-NL
English Australia en-AU
English Canada en-CA
English India en-IN
English United Kingdom en-GB
English United States en-US
Finnish Finland fi-Fl
French Canada fr-CA
Language Country/Region Culture ID
French France fr-FR
German Germany de-DE
Italian Italy it-IT
Japanese Japan ja-JP
Korean Korean ko-KR
Norwegian (Bokmal) Norway nb-NO
Polish Poland pl-PL
Portuguese Brazil pt-BR
Portuguese Portugal pt-PT
Russian Russia ru-RU
Spanish Spain es-ES
Spanish Mexico es-MX
Swedish Sweden sv-SE

22. • All Cloud PBX users are homed in Office 365.
• User services include Presence & Meetings.
• PSTN Dial-in and Dial-out through native PSTN
Conferencing service.*
• User can also be serviced through ACP.
Cloud PBX: Conferencing
* Tolled Dial-in & Dial-out limited to protect against fraud & service abuse

23. PSTN Conferencing availability
United States
Canada
United Kingdom
Germany
France
Italy
Netherlands
Norway
Sweden
Spain
Belgium
Finland
Denmark
South Africa
Switzerland
Austria
Brazil
Bulgaria
Croatia
Czech
Republic
Estonia
Greece
Ireland
Japan
Luxembourg
Poland
Portugal
Romania
Singapore
Slovak
Republic
Slovenia
South Korea
Available now Second Wave*
• Current plan for launch,
• subject to change

24. PSTN Conferencing Dial-in Locations
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
China
Colombia
Costa Rica
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hong Kong
Hungary
India
Ireland
Israel
Italy
Japan
Mexico
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Romania
Russia
Singapore
Slovak Republic
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States

25. Requirements for Cloud Connector deployment
Capacity

26. Deployment

27. Post deployment

28. Manageability
tel:+ phonenumber

30. PrerequisitesFeatures Via Existing Lync 2013Skype for Business 2015
Pool
Via Cloud Connector Edition
Users must be created Only in on premises AD and syncronized to Azure
AD
In on premises AD and syncronized to Azure AD
or in the Azure AD directly
AADSync Dirsync considerations Latest Version Required* Latest Version Required* if users created in on
premises AD, not required if users created in Azure
AD
Co-existence with On Premises
Deployment supported
Yes, Lync 2013 Pool or higher No
GatewayIP PBXSIP Trunk Must be form list of tested devices (http://technet.Microsoft.com/UCOIP)
Calling restristions Ability to limit international calling in Voice Policy Online
Dial Plan to accomodate user calling
habits
Can be configured in on premises envirionment
(default behavior) or assigned pre-defined online
dial plan (per tenant configuration)
Pre-defined online dial plan only
External Certificates Must contain Pool name in SN, machine names in
SAN
Pool name in SN, machine names in SAN or
sip.domainname and wildcard in SAN
Enterprise Voice configured and tested
before configuration
Yes No
Active Directory Federation Services Recommended
Users can be homed In on premises or Office 365 Office 365
Services Consumption (Conferencing
etc.)
On premises users use on premises environment,
Office 365 users use Office 365
Office 365 only, except for PSTN calling
*Only the AADSync version of November 2015 and higher is capable of picking up Schema Changes after installation