Hosted Switch, Class 4 Switch, SIP Switch, VoIP Switch, Termination, High Performance, LRN, Billing, Routing, Traffic Monitoring, Switching, Telco-in-a-box

1. THE SWITCH ARMY SWITCH
YOU EVER NEED
2016

2. Operators can easily
improve customer
service without
increasing laborious
task with self-service
automated portal
VoIP Operation
should be fully
automated
WHO IS DENOVOLAB
DENOVOLAB is high-tech company specialized in extreme
high performance fully integrated VoIP Platform.
We believe that:
Running a VoIP
business should
be profitable
and fun
Artificial
Intelligent
drive adaptive
routing
DNL 2016 2

3. We founded DENOVOLAB to
reinvent the way operators run their business with
AUTOMATION
HIGH
PERFORMANCE
WITH PARALLEL
COMPUTING
ALGORITHMIC
DRIVEN ROUTING
ARTIFICIAL
INTELLIGENT
SELF-ADAPTIVE
ROUTE
ADJUSTMENT
DNL 2016 3
WHY WE FOUNDED DENOVOLAB

4. We want to power your entire
operation but not just terminating
your VoIP traffic
We have the best
price-performance value
We focus not only in switching
but how to increase your profit
as well as ASR and ACD
We always keep improving
our software
DNL 2016 4
WHY IS DENOVO IS DIFFERENT

5. DNL 2016 5
WHAT WE DO BETTER?
Fully Integrated Billing, Routing, Switching & Monitoring07
All our users enjoy the follows:
Live Traffic Monitor and Route Changes06
CDR Reconciliation for dispute handling05
Live SIP Capture Storage Cloud with API support04
Up-to-minute real-time reporting
CDR Storage Cloud with API support
02
03
Never-Down Service Level Agreement01

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PAIN POINTS OF ALL OPERATORS
Tons of manual works
Uploading rates
Update rate decks
Vendor rates change
too fast leading to
no profitable routes
Expensive
24 by 7 client
enquiry support
Error prone work
leads to financial lost
Time consuming
dispute handling
Large amount of CDR
and SIP
Capture Data
Instability route quality
and frequent FAS

7. DNL 2016 7
WHAT WE THINK IT SHOULD BE
Operation should be
automated and
synchronized from
Vendor rate upload
Sell deck generation
Rate delivery
Invoice generation
Traffic routing should be
managed with adaptive
logic according to live
Vendor performance
Market rate changes
CDR archive can
be retrieved
in minutes
PCAP should be
available whenever you
need it
Your clients should have
real time access to their
invoices,
Payment history
CDR, Report
Rate Decks, PCAP

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WHAT WE DO THAT OTHERS DON’T
FREE US LRN dipping
for US domestic traffic
FREE
LERG Support
FREE SIP Capture
and Storage
FREE
Enhancement Support
FREE CDR
Storage Cloud
FREE Daily backup
of your data

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WHAT WE OFFER
Geo Redundant
100% Up-time Guarantee
FREE Backup and Recovery
FREE Zabbix Monitoring
FREE Installation
FREE System Troubleshoot
FULLY HOSTED SWITCHON-PREMISE SWITCH

10. DNL 2016 10
DENOVOLAB HOSTED PLATFORM
100% Worry-free
platform
FREE CDR Storage
with API support
We migrate your
data for FREE
FREE backup and
recovery
FREE SIP Capture
Storage with API support
FREE
Geo-redundancy

11. DNL 2016 11
GEO-REDUNDANCY
Your CDR and PCAP is
stored in a remote server
clusters.
We give you two redundant
switches hosted in two
different colocation
connected via secure VPN
tunnel
You get 2 set of IP
addresses

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PERFORMANCE AND SCALABILITY
Each CPU core of
E5-2650 can
handle 1000 CPS
Unlimited Route Search
Space
Route hunting in
less than 10ms
Unlimited
Channel Capacity
Real-time CDR search
and reporting

13. DENOVOLAB
CLASS 4 FUSION FEATURES
2016

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DNL CLASS 4 FUSION
SWITCH BILLING ALERTINGROUTING REPORTING ANALYTIC

15. DNL 2016 15
SWITCHING
Support SIP
Proxy Media and Bypass Media
Support VoIP Codecs (G723, g729, g711)
Authentication of “incoming calls” (IP address, IP address and Prefix)
Support for FAX (DTMF (single), DTMF (dual), T38)
Blocking and Unblocking calls at trunk and carrier level

16. DNL 2016 16
AUDIT TRAIL
• Maintain historical record on routing plan changes
• Maintain historical record on rate changes
ACCOUNT
CREATION
• Ability to create and provision a carrier account
• Ability to manage payment, invoice, credit note, and debit note
CARRIER
MANAGEMENT
• Ability to manage carrier information for both origination an termination.
• Support for different rate setting for each ingress or egress trunk.
• Ability to configure unlimited ingress/egress trunks, routing, and tech-prefixes.
• Support for different time zones per carrier.
MANAGEMENT
FEATURE-BASED
PERMISSION
• Ability to define the features that a specific role can access.
• Ability to definite “read”, “write”, and “execute” permission on a feature by feature
basis.
CARRIER-BASED
PERMISSION
• Ability to define the accessibility to one or more carriers on a per user basis.
ROLE
MANAGEMENT
• Ability to assign a role to an user.
GENERAL
ROLE MANAGEMENT

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SWITCH
SIP RESPONSE
CODE
MANIPULATION
• Ability to manipulate SIP response code differently for each ingress trunk
CPS LIMIT
CONTROL
• Ability to define CPS limit at the carrier and trunk level.
CALL LIMIT
CONTROL
• Ability to define Call limit at the carrier and trunk level.
MINIMUM
PROFITABILITY
CONTROL
• Ability to define minimum profitability for each carrier.
• Minimum profitability can be defined based on percentage or dollar amount
REAL-TIME
CREDIT LIMIT
ENFORCEMENT
• Ability to define the minimum credit limit required for the carrier to continue
sending traffic.
TIME-BASED
CPS AND CALL
LIMIT CONTROL
• Ability to define time-based CPS and Call Limit for each individual host ( IP
address ).
PDD TIMEOUT
LIMIT
• Ability to define maximum PDD for each ingress trunk.
GENERAL

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SWITCH
CALL TIMEOUT
LIMIT
• Ability to define maximum call duration for each ingress trunk.
MINIMUM CALL
DURATION
CONTROL
• Ability to define minimum call duration for each call.
T38 BLOCKING • Ability to block T38 calls.
DIGIT
MANIPULATION
• Ability to apply different digit maps for different time profile
• Ability to modify ANI and DNIS before route selection
• Ability to modify ANI and DNIS before sending to egress trunks
• Ability to modify DNIS before sending to LRN server
NON-CONFIRMING
ANI BLOCKING
• Ability to define non-confirming ANI pattern to be blocked.
NON-CONFIRMING
DNIS BLOCKING
• Ability to define non-confirming DNIS pattern to be blocked.
FAIL SAFE ROUTING
• Ability to configure a static routing to be used as fail-safe routing when all routes
in dynamic routing fails.
GENERAL

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SWITCH
CDR
GENERATION
• Automatic and real-time creation of rated CDRs
CDR
RE-RATING
• Ability to re-rate CDRs
CDR
SHARING
• Ability to allow carrier partner to login and download their corresponding CDRs.
FTP
CONFIGURATION
• Ability to define FTP server IP, Username, and Password for FTP to be
automatically uploaded to an externally server.
CDR
SEARCHING
• Ability to search CDRs based on a rich set of parameters.
CDR
ARCHIVING
• Ability to automatically archive CDRs when the Database is offline.
CALL DETAIL REPORT

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ROUTING
MULTIPLE
PRODUCT AND
PRICING FOR
INGRESS TRUNK
• Ability to define multiple selling rate deck and routing plan for the same ingress
trunk.
• Ability to support unlimited tech-prefix with each tech-prefix sending calls to
different ingress rate table and routing plan.
UNLIMITED
ROUTING PLAN
• Ability to define unlimited routing plan.
• Ability to define unlimited routing rule with a routing plan.
ROUTE BY STATIC
AND DYNAMIC
ROUTING
• Ability to route call using one dynamic routing and then if the call fails, route the
call using static routing.
TIME-BASED
ROUTING
• Ability to define routing based on time-of-day, day-of-week, and weekends.
FAILOVER
ROUTING
• Multiple egress trunks can be defined in the routing. If a call to one egress trunk
fails, the switch will automatically send calls to the next route until the call is
successfully completed.
GENERAL

21. DNL 2016 21
ROUTING
HUNTING
CRITERIA
• Ability to define at each ingress trunk and egress trunk level, how the failover
should be execute based on SIP response codes.
• Three kind of actions can be defined base don SIP response codes
Stop Fail-over || Route to Next Host || Route to Next Trunk
ROUTING PLAN
SHARING
• Ability to define an alpha-numeric name or label to a particular routing plan and
ability to assign one multiple plan to multiple ingress trunk.
BLOCKING
• Ability to block code based on ANI or DNIS
• Ability to block code based on Ingress trunk or Egress trunk
• Ability to block code based on ingress or egress carrier
BULK LOADING OF
ROUTING RULE
• Ability to upload bulk routing using CSV file.
GENERAL

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ROUTING
QOS ROUTING
• Routing based on LCR, ASR, and ACD
• Ability to define the min. call required for QoS determination.
• Ability to define the sample period for ASR and ACD
LCR ROUTING
• Routing based on Least Cost
• Support unlimited number of termination carriers
• Support unlimited number of codes
ASR, ACD, AND
PRICE LIMIT
ENFORCEMENT
•
PRIORITY ROUTING • Ability to assign a numeric priority to each egress trunk and route based on that.
DYNAMIC ROUTING

23. DNL 2016 23
ROUTING
ROUND ROBIN
ROUTING
• Routing based on LCR, ASR, and ACD
• Ability to define the min. call required for QoS determination
• Ability to define the sample period for ASR and ACD
TOP DOWN
ROUTING
• Routing based on Least Cost
• Support unlimited number of termination carriers
• Support unlimited number of codes
CODEC MATCH
ROUTING
• Ability to terminate calls to egress trunks that match the Codec restriction of each
call
CODE NAME BASED
ROUTING
• Ability to group a number of codes into a code name and define routing at the
destination level. For example, Code Name “Canada” could be defined as a group
of 1604,1416,1513, etc.
PERCENTAGE
ROUTING
• Ability to define percentage distribution for each of the egress trunk in the routing.
STATIC ROUTING

24. DNL 2016 24
MONITORING
ALERT
DEFINITION
• Ability to define alerts based on
• Answer Seizure Ratio (ASR)
• Average Call Duration (ACD)
• Post Dial Delay (PDD)
• Profitability
EMAIL TROUBLE
TICKET
• Ability to automatically send out trouble tickets upon detection of certain alert
condition.
CONFIGURABLE
TRIGGER
• Support trigger points at different levels
• Ingress Trunk
• Egress Trunk
• Source DNIS
• Destination DNIS
• Host
SUPPORT MULTIPLE
ALERT HANDLING
METHOD
• Email Alert
• Disable Host/Trunk
• Reassign Priority
GENERAL

25. DNL 2016 25
MONITORING
QOS MONITORING
• Ability to define alerts based on
• Answer Seizure Ratio (ASR)
• Average Call Duration (ACD)
• Post Dial Delay (PDD)
• Profitability
DYNAMIC TRUNK
REMOVAL
• The system can be set to auto shut off a trunk that falls below threshold.
DYNAMIC TRUNK
RETURN TO ROUTE
• The system can be set to dynamically put the trunk back in route after certain
period of time.
DIALER TRAFFIC
MONITORING
• The system can monitor for dialer traffic pattern and automatically block calls with
the associated ANI.
GENERAL

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REPORTING
ACTIVE CALL
REPORT
• Ability to view all the live calls that are in progress.
CALL DETAIL
REPORT
• Ability to view all finished calls.
GENERAL

27. DNL 2016 27
LOW BALANCE
ALERT
• Automatic sending out email alert when the carrier’s balance is below the low
balance limit requirement.
• Ability to define number of resend if credit continues to fall below the credit limit.
FINANCE
PREPAID BILLING • The system will only let the calls to pass thru if there is remaining credit.
POSTPAID BILLING • The system will allowed maximum credit limit for postpaid clients.
FLEXIBLE BILLING
CYCLE
• Ability to define different billing cycle for each carrier’s auto-invoicing setting.
BALANCE CONTROL
PAYMENT

28. DNL 2016 28
FINANCE
FLEXIBLE CALL
DURATION
• Varying time durations, e.g per 1 second, 6 seconds, 15 seconds, 30 seconds,
60 seconds etc
TIME-OF-DAY
RATING
• Different rates based on the time-of-day, day-of-week, weekends
PAST DUE REPORT • Ability to identify invoices that are not paid or partially paid.
ACCURATE RATING
• Billing and reporting based on fractional call duration, or on rounded-up call
duration
MULTI CURRENCY
SUPPORT
• Ability to convert currency in invoices according to client’s currency setting.
RATE EXPORT
• Availability to export rate to CSV
• Availability to define fields to be exported
MASS UPDATE • Ability to massively update mutiple fields for mutliple rate records at once.
MANUAL UPDATE
• Ability to update rate and corresponding fields via UI.
• Ability to search rate records based on Country, Code Name or Code
GENERAL

29. DNL 2016 29
RATING
AUTO
INVOICING
• Automatic creation of customer invoice in Adobe Acrobat format based on billing
cycle
• Automatic creation of customer invoice in MS-Excel format based on billing cycle
• Automatic and real-time creation of rated CDRs
• Click-and-send email to pre-designated email address with Customer invoice and
rated CDRs, as attachments
MANUAL INVOICING • Ability to create invoice manually.
PAST DUE
REPORT
• This report will show you which invoice is past due and which invoice is still
current.
MAINTAINING
RECORDS OF
INVOICES
• Ability to see all incoming and outgoing invoices.
CREDIT/DEBIT NOTE
• Support for providing adjustments incase of faulty invoicing, e.g. credit notes,
debit notes
INVOICE
GRANULARITY
• Support for various types of invoice formats, e.g. summary level, detailed
TIME-ZONE
SUPPORT
• Support for multiple time zones
INVOICE

30. DNL 2016 30
RATE
DELIVERY
• Ability to click-and-send (via email) rates to one or multiple carriers.
• Logging of all rate delivery.
RATING
IMPORT
LOG
• Storage of all rate and dial code sheets
• Ability to re-rate CDRs retrospectively with any rate and dial code sheet
AUTO RATE
SUBMISSION
• Ability to define an email for receiving rates.
• Ability to define rate format for each carrier.
• Ability to automatically import rate upon rate receipt.
• Ability to record all rate receipt.
AUTO-END
DATE
• Ability to automatically set end-date to all existing rates.
• Ability to automatically set end-date to all overlapping rates.
IMPORT
AUTO DELIVERY

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RATING
LNP DIPPING
• Ability to define 2 DIP servers
• Ability to define timeout and retry count for DIP requests
LNP BILLING • The system uses the LNP result to determine jurisdiction of each call.
LNP PRE-DIP • Ability to support the LNP information provided within the SIP invite .
PASS LNP DIP
TO EGRESS
• Ability to configure whether to pass LNP number to any egress trunk(s) via the
rn= or npdi= header.
LNP BLOCK • Ability to configure whether to pass calls if the number is ported.
LNP BLOCK
HIGHER CODES
• Ability to configure whether to block calls if the number is ported and the ported
number rate is higher than the DNIS.
LNP BILLING

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SELF SERVICE PORTAL
CALL DETAIL
REPORT
• Ability to Search Call Detail Report
• Ability to Download Call Detail Report
INVOICE • Ability to view invoices received
GENERAL

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ROUTING
US ROUTING RULE
JURISDICTIONAL
ROUTING
• Ability to define routing for interstate and intrastate
LNP REPORT
• Show a summary of which ingress/egress carrier/trunk is triggering the LNP dip
request
• Show whether DIPs are coming from local DB or remote server
LNP DIP RECORD • Show all the LNP dipping record

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RATING
US RATING RULE
JURISDICTIONAL
RATING
• Ability to define rates for interstate and intrastate
• Ability to define rate for local
US LERG
• Ability to update US LERG via UI
• Ability to import US LERG
LRN BILLING
• Ability to define rate table to be billed based on LRN
• Ability to define rate table to block all calls that are ported
• Ability to define rate table to block all calls that are ported and the ported number
is more expensive

35. DNL 2016 35
REPORTING
LCR REPORT
• Generate a LCR table based on the selected rate tables
• Create a new rate table based on certain LCR position * specified % on a list of
selected rate tables
SPAM REPORT
• Show the statistics on rejected calls and give reasons such as unauthorized IP,
inactive accounts, etc.
LOCATION REPORT • Show statistics on terminating counties and their corresponding percentage.
ORIG-TERM
REPORT
• Show a report on profitability, call count for success, failed, non-zero calls, and
QoS ( ASR, ACD, and PDD ). Filtering and multi-dimensional grouping are
available.
SUMMARY
REPORT
• Show report on the origination and termination sides of the switch with data on
rate, ASR, ACD, PDD, call counts, etc
• Grouping by hourly, daily, and monthly buckets are available
USAGE REPORT
• Show the break down of usage by percentage
• Show percentage on minutes usage and call count by ingress trunk, egress
trunk, country, code name, etc.
CALL DETAIL
REPORT
• Show details of rated CDRs
• Ability to filter based on different criteria
• Ability to select the fields to display
• Ability to download the search result in CSV
GENERAL

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REPORTING
ACTIVE CALL
REPORT
• Show calls that are in progress
• Ability to kill in-progress calls
QOS REPORT
• Show live QoS statistics – ASR, ACD, PDD, Call Count, CPS
• Show historical QoS statistics in chart
• Show QoS statistics by ingress/egress carrier and trunk
• Show QoS statistics for each routing plan
DISCONNECT
CAUSE REPORT
• Show counts and percentage of different SIP cause for both origination and
termination sides.
TRUNK MONITOR
REPORT
• Show the active call count for each trunk and its corresponding hosts
BANDWIDTH
REPORT
• Show the incoming and outing bandwidth report in bytes
• Ability to group bandwidth utilization by carrier or trunk
PROFITABILITY
REPORT
• Show the profitability by carrier, trunk, code name, dial code, etc
• Give inside to which ingress/egress carrier or destination is the most profitable
DAILY USAGE
DETAIL REPORT
• Present the usage trend on a daily basis for each client and destination
• Let’s user to find out where traffic is losing or gaining
• Ability to show data for both origination and termination side
GENERAL

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TOOL
SIP CAPTURE • Ability to capture SIP message for calls that meet certain criteria
CALL MONITOR
• Ability to intercept RTP stream and record as pcap file for download and search
• Ability to intercept SIP stream and record every call’s SIP call flow and stored as
pcap file
CALL SIMULATION
• The System allows the user to simulate an route from any ingress trunk. The
result gives the exact routing decision for the particular call being simulated.
VENDOR TEST
• Send test calls to an egress trunk
• Ability to View SIP capture for test call
• Ability to download audio result in Wave file
RATE FINDER • Ability to find trunk that can meet a specific rate limit of a dial code
GENERAL

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Visit www.denovolab.com for more info
Try our technology for as low as
100 USD / month fully hosted switch
Sign up now at http://portal.denovolab.com