1) Industrial relations refer to the relationships between workers, their organizations, employers and employer organizations, as well as government bodies that regulate workplace interactions.
2) There are different theoretical perspectives on defining industrial relations, including institution-based, social psychology-based, and class-based definitions.
3) Key aspects of industrial relations systems include contracts, collective bargaining, dispute resolution, and the influence of government, unions and employer associations. Industrial relations aim to balance conflict and cooperation between labor and management.
5. ;}4flGts kÔ
klxnf]
(1) Institutional-based definitions:
industrial relations are the sum of institutional processes that establish and administer the rules regulating workplace relations
(2) Social Psychology-based definitions:
industrial relations are the sum of social psychological interactions between individuals
(3) Class-based definitions:
industrial relations are the sum of institutions, interactions and processes that are a product of wider social and economic
influences, in particular the class divisions of contemporary capitalism
!= ;+:yfut cfwf/ M
cf}wf]lus ;DaGw ;+:yfut k|s[ofx?sf] hf]8 xf], h;n]
lgod sfg'g¢f/f sfo{:ynsf] ;DaGwnfO{ JAoj:yfkg
ub{5 .
@= ;fdflhs ;demsf] cfwf/ M
cf}wf]lus ;DaGw AolQmx? aLr cGt/lqmofx?sf]
;fdflhs ;demsf] hf]8 xf] .
#= ju{sf] cfwf/ M
cf}wf]lus ;DaGw ;+:yfx?, cGt/lqmofx? / k|s[ofx?sf]
hf]8 xf] hf] vf; u/]/ jQ{dfg k"Flhjfbn] ju{ ljefhgjf6
a[xb ;fdflhs / cfly{s k|efjx?sf] pkh xf] .
6. ;}4flGts kIf
bf];|f]
(4) Human Resource Management:
contracts of employment (involving trade unions, worker collectives, labour courts and government agencies), as well as management of
conflict arising out of the personal interactions of individuals in the workplace, are part of labour management functions ( i.e. recruitment,
selection, training, development, performance management, and so on)
(5) Employment Relations (or Employee Relations):
contracts of employment (involving trade unions, worker collectives, labour courts and government agencies), as well as the management
of conflict arising out of the personal interactions of individuals in the workplace, are part of workplace relations, together with the normal
functions of Human Resource Management.
$=dfgj ;+zfwg Aoj:yfkg M
/f]huf/Lsf zt{x? - 6«]8 o'lgogx?, >ldsx?, >d cbfnt / ;/sf/L
lgsfox?sf] ;xeflutfdf _, ;fy} AolQmx? aLrsf] AolQmut
cGt/lqmofx?jf6 sfo{:yndf pAhg] ¢GbnfO{ Aoj:yfkg ug'{ >d
Aoj:yfkg s[ofsnfkx? sf] lx:;f xf] . - h:t} M lgo'lQm, tflnd, ljsf;,
k/kmf]dG; Ao:yfkg cflb . _
%= /f]huf/L ;DaGw - cyjf >d ;DaGw _ M
/f]huf/Lsf zt{x? - 6«]8 o'lgogx?, >ldsx?, >d cbfnt / ;/sf/L
lgsfox?sf] ;xeflutfdf _, ;fy} AolQmx? aLrsf] AolQmut
cGt/lqmofx?jf6 sfo{:yndf pAhg] ¢GbnfO{ Aoj:yfkg ug'{ sfo{:yn
;DaGwsf] lx:;f xf] . ;fy ;fy} dfgj ;+zfwg Aoj:yfgsf] ;fdfGo
s[ofsnfk xf] .
8. cf}wf]lus ;DaGwsf] p2]Zo
• To enhance economic status of worker
• To avoid industrial conflicts and their consequences
• To extend and maintain industrial democracy
• To provide an opportunity to the worker to have a say in the management decision making
• To regulate production by minimizing conflicts
• To provide forum to the workers to solve their problems through mutual negotiations and consultations with management
• To encourage and develop trade union in order to develop workers collective strength
>ldssf] cfly{s x}l;otdf a[l4 ug{
cf}wf]lus ¢Gbx? / o;sf sf/0fx? ;dfKt ug{
cf}wflus k|hftGqnfO{ lj:tf/ / Aojl:yt ug{
Aoj:yfkg lg0f{odf >ldsnfO{ cfkmgf s'/f /fVg kfpg]
cj;/ k|fbg ug{
¢Gb Go'g ul/ pTkfbgnfO{ lgodg ug{
>ldsx?sf ;d:ofx? Aoj:yfkg;+u cfk;L ;xdlt / ;Nnfxjf6
;dfwfg ug{ ;femf d~r pknAw ug{
ljslzt >ldsx?sf] ;fd"lxs ansf] cfwf/df 6«]8 o'lgogsf]
ljsf; tyf pT;flxt ug{ .
9. cf}wflus ;DaGwsf] k|s[lt
• IR arise out of employer employee relations
• IR is a web of rules: formed by the interaction of Govt, industry & labor
• IR is multi dimensional: influenced by complex set of institutional. economic & technological factors
• IR is dynamic and changing: keep pace with employee expectations, trade unions, employer associations and other economic and
social institutions of society
>d Aoj:yfkg÷/f]huf/bftf ;DaGwsf] pTklt
x'G5 .
of] sfg"gx?sf] Pp6f ;+hfn xf] M o;sf]
lgdf{0f ;/sf/, /f]huf/bftf / >ldssf]
cGt/lqmofjf6 lgdf{0f x'G5 .
of] ax'cflds cfofd xf] M of] ;+:yfut, cfly{s /
k|fljlws s'/fx?sf] hl6n z[vnfjf6 k|efljt x'G5 .
of] ultlzn / kl/jQ{glzn xf] M >ldsx/sf]
rfxgfx?, 6«]8 o'lgogx?, /f]huf/bftfx?sf]
;+u7g tyf cGo cfly{s / ;fdflhs ;+:yfx?sf]
;dfhsf] bjfj x'G5 .
10. cf}wflus ;DaGwsf] k|s[lt
• IR is characterized by forces of conflict and compromise. Individual differences and disagreements resolved through constructive
means.
• Govt influences and shapes IR: with its laws, rules, agreements through executive and judicial machinery
• Scope of IR is very wide as it covers grievances, disciplinary measures ethics, standing orders, collective bargaining, participatory
schemes and dispute settlement mechanism etc
• Interactive and consultative in nature: in resolving conflict,controversies and disputes between labor and management.
of] ¢Gb / ;xdltsf] anx?jf6 rl/tfy{ x'G5 . AolQmut
dtleGgtfx? / c;xltx? ;sf/fTds ;fwgx?¢f/f ;fdfwfg
x'G5 .
;/sf/sf] k|efjx? / cfsf/x? M sfo{sf/L / Goflos
cf}hf/¢f/f P]gx? / sfg"gx? ;xdltxåf/f lgdf{0f x'G5 .
o;sf] Ô]q w]/} Aofks 5 . o;n] u'gf;f]x?, cg'zf;g dfkg gLltx?,
wf]if0ffx?, ;fd"lxs ;f}bfafhL, ;xeflutf l:sd / ¢Gb Aoj;yfkg
;+oGq cflb nfO{ ;d]6 5 .
cGt/lqmofTds / ;xdlto k|s[lt M >lds / Aoj:yfkg
aLrsf] ¢Gb, ljjfbx? / dte]bx?nfO{ lg/fs/0f x'G5 .
11. cf}wf]lus ;DaGwsf ;Defjgf
• Management – Union relationship
• Employer – Employee relationship
• Relationship amongst various groups of employees
• Effect of extraneous factors like state, socio-political- economic factors on workplace relationships
Aoj:yfkg —o'lgog
;DaGw
/f]huf/bftf — >lds
;DaGw
c;DalGwt tTjx?sf] k|efj M sfo{:yn
;DaGwx?df /fHo, ;fdflhs — /fhlglts —
cfly{s tTjx?sf] k|efj
>ldsx?sf ljleGg ;d"xx? aLrsf
;DaGw
17. PsfTdstfsf] l;4fGt
• IR is grounded in mutual cooperation, individual treatment, team work and shared goals.
• Work place conflict is seen as temporary aberration, resulting from poor management
• Employees who do not mix well with organization culture
• Unions cooperate with the management
• Management’s right to manage is accepted because there is no ‘we they” feeling
• Underlying assumption is that everyone benefits when the focus is on common interest and promotion of harmony
o;df cf}wf]lus ;DaGw eGbf cfk;L ;xof]u,
AolQmut s[ofsnfk, ;d"x sfo{ / ;+o'Qm nIox? x'G5 .
o;df sfo{:ynsf åGbnfO{ ;fwf/0f 3if{0fsf] ?kdf lnO{G5,
sdhf]/ Aoj:yfkgsf] kl/0ffd xf] of] .
o;df >ldsx? ,hf] ;+:yfut ;+:s[ltdf /fd|f] ;dflxt x'b}g .
o'lgogx? Aoj:yfkgnfO{ ;3fpF5 .
Aoj:yfkgn] h] h;/L Aoj:yf u5{ To;nfO{ l:jsfl/G5 lsgls
o;df xfdL ltld eGg] s'/f x'b}g .
o;df 7f]; dfGotf 5 ls ;a} nfeflGjt x'G5 ,olb cfkl; rfxgf /
dfGotfsf] ljsf;df Wofg k'/ofP eg] .
18. PsfTdstfsf] l;4fGt
• Based on reactive strategy. Direct negotiation with employees
• Participation of Govt, tribunals and unions are not sought or are seen as being necessary for achieving harmonious employee relation
k|ltlqmofTds /0fgLlts cfwf/ . >ldsx?;+u l;w} ;xdlt
x'G5 .
;/sf/, 6«La'gn; / o'lgogx?sf] ;xeflutfsf] cfjZostf dxz';
ul/Psf] 5}g a? /fd|f] >d ;DaGwsf] nflu cfjZos sfo{x?
ug]{ b]lvG5 .
21. ax'ntfsf] l;4fGt
• Pluralism is belief in the existence of more than one ruling principle, giving rise to a conflict of interests.
• The pluralist approach to IR accepts conflict between management and workers as inevitable but containable through various
institutional arrangements ( like collective bargaining, conciliation and arbitration etc) and is in fact considered essential for innovation
and growth.
• It perceives organizations as coalitions of competing interests , where the management’s role is to mediate among the different interest
groups.
ax'ntfn] Pp6f eGbf w]/} zfl;lso cjwf/0ffsf] pTkltdf
ljZjf; ub{5 / of] Pp6f ljleGGf rfxgfx?sf] åGbjf6 cfpg]
s'/f xf] .
o; cjwf/0ffn] Joj:yfkg / >ldsx? aLrsf] åGb cjZoeflj
ePsf] s'/f l:jsfb{5 t/ o;nfO{ ljleGg ;+:yfut Joj:yf - h:t} –
;fd"lxs ;f}bfjfhL, slG;n]zg / cfla{6]zg cflb _ tyf cljisf/ /
a[l4sf] nflu cfjZos k|s[of lgwf{/0f ug{ ;lsG5 .
of] ljleGg rfxgfx?sf] cfwf/df ;+u7gx? aLr k|ltikwf{
x'G5 , hxf“ Joj:yfkgn] tL ljleGg ;d"xx?df dWo:tfsf]
e"ldsf lgjf{x u5{ .
22. ax'ntfsf] l;4fGt
• It perceives trade unions as legitimate representative of employee interests
• It also perceives stability in IR as the product of concessions and compromises between management and unions.
• Employees join unions to protect their interests and influence decision making by the management. Unions thus balance the power
between management and employees. In pluralistic approach a strong unions is not only desirable but necessary
o;df 6«]8 o'lgogx?n] >ldsx?sf] rfxgfx?nfO{
sfg'gL?kdf k|ltlglwTj ub{5 .
o;df Joj:yfkg / >lds aLr cf}wf]lus ;DaGwsf] :yfloTjsf]
nflu ;xdlt / ;xsfo{nfO{ klg a'emb5
o;df >ldsx? cfkmgf rfxgfx?nfO{ :yflkt ug{
Joj:yfkgsf] lg0f{o k|s[ofdf k|efj kfg{ o'lgogx?;+u
cfj4 x'G5 . ctM o'lgogx?n] >ldsx? / Joj:yfkgsf]
zlQmdf ;+t'ng Nofp“5 . o; l;4fGtdf alnof] ;+u7g
s]jn O{R5fsf] nflu dfq geO{ cfjZostfsf] ?kdf sfo{
ub{5 .