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BROOKE REYNOLDS | BENJAMIN TOMS | TANIS RAE | JACOB PAPADIMITRIOU
Consumer
Behaviour Women Safety
The problem
How Many People use Uber?
● 8 Million and counting
Why do consumers LOVE Uber?
● Empowers the user
● The competition against Taxis creates better service
● It's safe, reliable and innovative
Why Women Safety is a Prerogative
● Consumers will want to make Uber their first line of travel
● It's a global issue that needs to be addressed
● We need to give women a platform
The solution
Ensure Women's Safety:
Fund it
Innovate It
Empower It
● Uber had contracted a deal with UN
Women was to hire over 1 Million
Women by 2020, it failed as it was to
ambitious - Uber needs build more of a
female friendly image
● Uber can collaborate with major
campaigns to assist in supporting
victims of violence and rape, to build a
rapport with consumers
- The White Ribbon “Break the Silence”
- One Girl Campaign
● Uber can look at themselves for
development
- More female drivers
- Create resources for the driver
- On-going mentorship program
How it works
Step 1
Ensure a sense of safety
with Uber
● Safety is a major building
block to consumer
motives.
● People are motivated for
protection of their physical
well being.
Step 2
Initiatives
● Uber's new initiatives will increase
consumer demographics.
- Parents, young women and minority
groups.
● Women will feel more at ease to
become drivers
- This will give the industry more equality
- Make women consumers feel more
comfortable
- Flexible hours to raise a family
Step 3
The Derivative
● Have a wide variety of
consumers select uber for
its innovation against
violence.
● Have the social media
platform successfully build
the campaign for Women
Safety
● Have more women driving
for Uber.
Segmentation,
Targeting and
Positioning
Gender
segmentation
Just 14% of
drivers are
Women
The speed and ease of use,rating
features and cashless transactions
have contributed to the success in
reaching women
Digital
Marketing
Social Media
Support
The problem
Uber are not responding
to community concerns
and complaints on
women’s safety on social
media platforms.
The solution
A social media support service.
Concerns on women's
safety and private reports
on assaults can be
addressed on Facebook
and Twitter. A private
message support service
can be utilised to deal with
high sensitivity issues.
The problem
Uber are not participating
in pro-women activities
nor aligning themselves
with supporting
organisations.
The solution
#zontadrive
Alignment with the women’
s aid organisation Zonta
International will boost
Uber's public image whilst
giving back to the local
communities.
How it works
Step 1
Zonta Challenge
The public are asked to
fill a shoebox of old or
new items that may be a
necessity for
underprivileged women.
Step 2
Uber Drive
Uber facilitates a
collection drive for all the
boxes to be donated to
the local Zonta
organisation.
Step 3
Promo codes
Upon pick up, the donor
received a promo code
offering discounted or
free ride.
Social Media
Content
Illustration
Explanation
&
$10M
Questions?
Queries?
Other
issues?
MKTG1203 presentation  "Uber on women's safety"

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MKTG1203 presentation "Uber on women's safety"

  • 1. BROOKE REYNOLDS | BENJAMIN TOMS | TANIS RAE | JACOB PAPADIMITRIOU
  • 2.
  • 3.
  • 4.
  • 6. The problem How Many People use Uber? ● 8 Million and counting Why do consumers LOVE Uber? ● Empowers the user ● The competition against Taxis creates better service ● It's safe, reliable and innovative Why Women Safety is a Prerogative ● Consumers will want to make Uber their first line of travel ● It's a global issue that needs to be addressed ● We need to give women a platform
  • 7. The solution Ensure Women's Safety: Fund it Innovate It Empower It ● Uber had contracted a deal with UN Women was to hire over 1 Million Women by 2020, it failed as it was to ambitious - Uber needs build more of a female friendly image ● Uber can collaborate with major campaigns to assist in supporting victims of violence and rape, to build a rapport with consumers - The White Ribbon “Break the Silence” - One Girl Campaign ● Uber can look at themselves for development - More female drivers - Create resources for the driver - On-going mentorship program
  • 8. How it works Step 1 Ensure a sense of safety with Uber ● Safety is a major building block to consumer motives. ● People are motivated for protection of their physical well being. Step 2 Initiatives ● Uber's new initiatives will increase consumer demographics. - Parents, young women and minority groups. ● Women will feel more at ease to become drivers - This will give the industry more equality - Make women consumers feel more comfortable - Flexible hours to raise a family Step 3 The Derivative ● Have a wide variety of consumers select uber for its innovation against violence. ● Have the social media platform successfully build the campaign for Women Safety ● Have more women driving for Uber.
  • 10. Just 14% of drivers are Women The speed and ease of use,rating features and cashless transactions have contributed to the success in reaching women
  • 11.
  • 12.
  • 14. The problem Uber are not responding to community concerns and complaints on women’s safety on social media platforms.
  • 15.
  • 16. The solution A social media support service. Concerns on women's safety and private reports on assaults can be addressed on Facebook and Twitter. A private message support service can be utilised to deal with high sensitivity issues.
  • 17. The problem Uber are not participating in pro-women activities nor aligning themselves with supporting organisations.
  • 18. The solution #zontadrive Alignment with the women’ s aid organisation Zonta International will boost Uber's public image whilst giving back to the local communities.
  • 19. How it works Step 1 Zonta Challenge The public are asked to fill a shoebox of old or new items that may be a necessity for underprivileged women. Step 2 Uber Drive Uber facilitates a collection drive for all the boxes to be donated to the local Zonta organisation. Step 3 Promo codes Upon pick up, the donor received a promo code offering discounted or free ride.
  • 21. $10M
  • 22.
  • 23.
  • 24.