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Principles of
Management
Deliverable#3
Presented to: Dr. Amna Niazi
Submission Date: 25th January, 2021
Department of Electrical Engineering,
University of Engineering and Technology, Lahore
Team Members
Mehrunisa Ashraf
2017-EE-002
Haris Rafique
2017-EE-024
Shahkar Ul Hassan
2017-EE-036
Ahmed Sultan
2017-EE-012
Hamda Anees
2017-EE-007
Outline
Ethical Views Affecting Decision
Making
Ways to Guide Future Decision Making
in UBER
Issues in UBER Surrounding Corporate
Social Responsibility
Manager's Effort to Reconcile with
Natural Environment
Ethical views
affecting decision
making
Surging prices:
• Many economists have supported the
rise in prices, jeopardizing other taxi
companies
• Uber defended this by saying it helps
drivers to get rides ‘late at night’
• However, Uber acted by requiring
various governments to develop price
controls.
Passenger safety:
• Alleged incidents of
sexual harassment
• Company failed to
respond to requests for
drivers information
Leadership:
• Unethical operation of luring drivers from
rivals Lyft in 2014.
• Program known as ‘Supplying Long Term
Operations’
• Poor hiring systems lead to many
unsuccessful background checks for drivers
around the world – against the organizations
motto
Privacy:
• Application that tracked drivers
location, compromising consumer
privacy.
• The customer is unaware of this
violation at the time.
Multitasking drivers:
• Using mobile phones
during driving
• Increases risk of
accidents
1
• Employing moral and upstanding leaders.
• Facing the complexity in the business.
• Discussing ethical issues openly.
Morally-sound
leadership:
• Balance Scorecard
• Stakeholder Analysis
• Gap analysis
Improving the
culture:
2
• Equally balanced team by men and women.
• A safer working environment.
• Unity.
Build a Gender-
Balanced
Leadership Team:
• Ensure that employs are aware of changes.
• Employs are aware of training to be provided.
• Ensure that everyone behaves in accordance
with the new regulations.
Driver Relations
and
Compensation
Introducing UBER CSR
Corporate social responsibility (CSR) is a self-regulating
business model that helps a company be socially
accountable—to itself, its stakeholders, and the public.
UBER was founded in 2009 while its CSR Program came in
2015, six years later.
Driver Issues
UBER Underpaying drivers
Lack of driver background checks
Miscommunication by drivers
Abusive Language of drivers
UBER App
Issues
Login/logout issues
Privacy not protected
UBER Social Crimes
Passenger robbery by drivers
Sexual harassment
Manager’s
Efforts to
Reconcile with
the Natural
Environment
“Help the environment,
hurt your business”
Environmental
Economic
4
Green : Innovation, New Marketing Opportunities,
& Profits
Business Strategy Increases Profits
Good Reputation Innovation
Creative Solution
for Environmental
Concern
Gaining Trust &
Support
Brand Image
Eco-Friendly
Products
"Goals are important, but we know
actions matter most"
~ Dara Khosrowshahi (CEO of Uber)
UBER'S Initiatives
Alternative to Public
Transport
Lessens Carbon Emission
UberPool
Hybrid or EV Rides
Conclusion
Thank You

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UBER Corp

  • 1. Principles of Management Deliverable#3 Presented to: Dr. Amna Niazi Submission Date: 25th January, 2021 Department of Electrical Engineering, University of Engineering and Technology, Lahore
  • 2. Team Members Mehrunisa Ashraf 2017-EE-002 Haris Rafique 2017-EE-024 Shahkar Ul Hassan 2017-EE-036 Ahmed Sultan 2017-EE-012 Hamda Anees 2017-EE-007
  • 3. Outline Ethical Views Affecting Decision Making Ways to Guide Future Decision Making in UBER Issues in UBER Surrounding Corporate Social Responsibility Manager's Effort to Reconcile with Natural Environment
  • 4. Ethical views affecting decision making Surging prices: • Many economists have supported the rise in prices, jeopardizing other taxi companies • Uber defended this by saying it helps drivers to get rides ‘late at night’ • However, Uber acted by requiring various governments to develop price controls. Passenger safety: • Alleged incidents of sexual harassment • Company failed to respond to requests for drivers information Leadership: • Unethical operation of luring drivers from rivals Lyft in 2014. • Program known as ‘Supplying Long Term Operations’ • Poor hiring systems lead to many unsuccessful background checks for drivers around the world – against the organizations motto Privacy: • Application that tracked drivers location, compromising consumer privacy. • The customer is unaware of this violation at the time. Multitasking drivers: • Using mobile phones during driving • Increases risk of accidents 1
  • 5. • Employing moral and upstanding leaders. • Facing the complexity in the business. • Discussing ethical issues openly. Morally-sound leadership: • Balance Scorecard • Stakeholder Analysis • Gap analysis Improving the culture: 2
  • 6. • Equally balanced team by men and women. • A safer working environment. • Unity. Build a Gender- Balanced Leadership Team: • Ensure that employs are aware of changes. • Employs are aware of training to be provided. • Ensure that everyone behaves in accordance with the new regulations. Driver Relations and Compensation
  • 7. Introducing UBER CSR Corporate social responsibility (CSR) is a self-regulating business model that helps a company be socially accountable—to itself, its stakeholders, and the public. UBER was founded in 2009 while its CSR Program came in 2015, six years later.
  • 8. Driver Issues UBER Underpaying drivers Lack of driver background checks Miscommunication by drivers Abusive Language of drivers
  • 10. UBER Social Crimes Passenger robbery by drivers Sexual harassment
  • 11. Manager’s Efforts to Reconcile with the Natural Environment “Help the environment, hurt your business” Environmental Economic 4
  • 12. Green : Innovation, New Marketing Opportunities, & Profits Business Strategy Increases Profits Good Reputation Innovation Creative Solution for Environmental Concern Gaining Trust & Support Brand Image Eco-Friendly Products
  • 13. "Goals are important, but we know actions matter most" ~ Dara Khosrowshahi (CEO of Uber)
  • 15. Alternative to Public Transport Lessens Carbon Emission UberPool Hybrid or EV Rides Conclusion