Báo cáo thực tập Ngôn ngữ Anh Trường Đại học Đại Nam. I was assigned to work at the Review Department where my main duty is to check translated documents and find errors related to translation meaning, grammar, spelling, punctuation, etc, and take notes. In addition, I sometimes translated short and easy-to-understand documents. This task is considered as a good method to convert theories I have learnt at university into practical translation work, so it made an important motivation for me to do my internship. I was also required to have carefulness because any small translation mistake ignored might cause unexpectedly big consequences.
Báo cáo thực tập Ngôn ngữ Anh Trường Đại học Đại Nam.docx
1. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
DAI NAM UNIVERSITY
FACULTY OF FOREIGN LANGUAGES
GRADUATION INTERNSHIP REPORT
Time duration: July - August 2020
Location: Phu Anh Lawyer Office
Student: Nguyen Thi Huyen Tram
Supervisor: Mrs. Vu Thi Thanh Mai, M.A
HANOI – AUGUST
2. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
INTERNSHIP REPORT
Student Name: Nguyen Thi Huyen Tram
Student ID number: 1267010036
Class: Degree 2 - English
Phone number: 0933422204
Gmail: huyentram0210.nguyen@gmail.com
Company supervisor: Ms. Tran Anh Doan Nghi
Phone number: 0903830141
Instructor: Mrs. Vu Thi Thanh Mai
Phone number: 0913557632
3. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
ii
Table of Contents
ACKNOWLEDGEMENT ..............................................................................iii
INTRODUCTION............................................................................................ 1
1.1 Rationales ............................................................................................. 1
1.2 Descriptions of Intern Company .......................................................... 1
1.2.1 About the company..................................................................... 1
1.2.2 Headquarter................................................................................. 3
1.2.3 Business areas ............................................................................. 3
1.2.4 Organization structure................................................................. 3
2 INTERNSHIP CONTENT ......................................................................... 4
2.1 Job description...................................................................................... 4
2.2 How the objectives were achieved ....................................................... 4
2.3 Results/observations/work experiences obtained from the internship
company............................................................................................................ 7
3 CONSEQUENCE....................................................................................... 8
3.1 Achievements of the internship............................................................ 8
3.2 Comparison between the expected learning outcomes before starting
the internship and the real learning outcomes from the internship position. ... 9
3.3 Shortcomings and Recommendations for the organization ............... 10
4 CONCLUSION......................................................................................... 12
APPENDIX.................................................................................................... 13
4. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
iii
ACKNOWLEDGEMENT
First of all, I would like to show my gratitude to the Faculty of Foreign
Languages for giving me a great opportunity to have a memorable internship in
my university life. I know that everyone in the Faculty has tried their best to
contact translation, interpretation companies so that we could be admitted as an
intern for finishing our internship program. Furthermore, the Faculty has given
us all necessary guidelines including guideline forms, internship workshops, etc.
This support helps me know what I need to do during my internship time and
contributes to my internship success. Therefore, a heart-to-heart thank is no
enough to show my appreciation.
Besides, I would like to thank Mrs. Mai for a dedicated instructor who spent
lots of time helping me, whenever I have any problems. She always helped me to
explain and to solve them as soon as possible. She also gave me sincere advice
so that I could overcome all obstacles and finished my internship successfully.
My internship time would have been a very hard time without her.
Last but not least, I want to express my biggest gratefulness to Phu Anh
Lawyer Office and especially Ms. Doan Nghi for admitting me as an intern. Ms.
Doan Nghi has taught me many useful knowledge and skills that I should have in
order to be successful in translation jobs. She explained anything I still got in
trouble and discovered my mistakes and show me how to correct them. She is
really an admirable coach.
5. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
ii
The last thank is to my family, classmates, friends, and other ones who stood
by me and gave me great motivation so that I could complete my internship
course fruitfully.
6. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
INTRODUCTION
1.1 Rationales
I spent a 2-month internship duration at Phu Anh Lawyer Office (PLO), one
of the most prestigious Lawyer Offices in Ho Chi Minh City in general and Phu
Nhuan district in particular. This company translates many sorts of documents
but most focuses on Information Technology, Marketing, Healthcare, and
Medicine. I decided to choose Phu Anh Lawyer Office because I believed this
company is suitable for my university major and I could develop many needed
translation skills.
I was assigned to work at the Review Department where my main duty is to
check translated documents and find errors related to translation meaning,
grammar, spelling, punctuation, etc, and take notes. In addition, I sometimes
translated short and easy-to-understand documents. This task is considered as a
good method to convert theories I have learnt at university into practical
translation work, so it made an important motivation for me to do my internship.
I was also required to have carefulness because any small translation mistake
ignored might cause unexpectedly big consequences.
My report is followed by an Internship Description providing more details
about my Internship Company, Internship Position. Additionally, it focuses on
the reflection of what I have learnt during the internship and some of the
recommendations I would like to suggest.
1.2 Descriptions of Intern Company
1.2.1 About the company
Phu Anh Lawyer Office (PLO) is a Lawyer Office specializing in
providing innovative solutions with multiple languages and specialist fields for
7. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
2
businesses, organizations, and individuals in Vietnam, Southeast Asia, and
around the world.
The main mission of PLO is to overcome all barriers of language
differences and continuously meet the fastest translation and transliteration needs
of customers in communication and information transmission at the most
competitive prices. The company uses the sources of native language experts in
the target territory, the workforce, professional managers combined with modern
technology to increase its performance domestically and internationally.
PLO ensures to meet the requirements of all levels of customers in terms
of translation quality. The management method that PLO applies to gain
international standards is the customer-focused and strict recruitment process. In
particular, its full-service package incorporates many specialized technical
stages. The professional language services help customers boost progress, save
costs, and manage projects.
The company provides multiple translation products with high accuracy
and perfect completion, helping customers rely on translation quality and build
trust in the prestige of the company. With the top position in the translation field,
PLO is a perfect choice for those who are looking for a professional and high-
status translation company.
PLO is a medium-sized company with 15 full-time employees divided into
3 main departments, namely the translation team, review team, and the lawyer
team. The first team receives the original documents, texts and conduct the
translation process. Then the second team will review and check the translated
products to correct errors and make the final translation products as perfect as
possible. The last team will check the products for the legality.
8. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
3
1.2.2 Headquarter
Address: No. 69/2B, Nguyen Thi Huynh Street, Ward 8, Phhu Nhuan District,
Ho Chi Minh City, Vietnam
Legal representative: Ms. Tran Anh Doan Nghi
Phone: +84 28 38444220
1.2.3 Business areas
PLO is an innovative provider of multilingual language solutions for
specialisms in Vietnam, Southeast Asia and all over the world.
Motto: “Top Quality – Best Value”.
Business fields: Participating in accordance with Vietnamese law, Law
advisory, Performing various services in accordance with Vietnamese law,
Representatives outside the proceedings to perform legal work.
1.2.4 Organization structure
Managing
Director
Translation
team
Services
Review
team
Accountant HR
9. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
4
2 INTERNSHIP CONTENT
2.1 Job description
I was assigned to work in the Review Department. This department takes
over review works, which mean employees were asked to re-read all the
translation documents, discover errors, and correct them. The Review
Department consists of 4 employees. Ms. Nghi is the head of the department,
along with 2 content reviewers and a secretary. All are equipped with an Internet-
connected computer to support their work.
As content reviewer, I received the translation documents via an email
provided by the company. Then I started reviewing by reading the whole
documents, took notes all errors, and corrected them so that error-free translation
documents are produced. However, because the documents are about specialist
topics including a lot of new and technical vocabulary, I had a hard time working
with these sorts of documents. I had to check the dictionary very carefully to
check whether the sentences were translated properly or not.
I was equipped with some computer-assisted translation tools such as Track
change, Editor so that I could finish my task quickly and easily. After completing
my review, I sent my files to Ms. Nghi. Besides, she sometimes sent me some
original documents and asked me to translate. The documents are diverse in
topics, so this duty requires a wide source of vocabulary, in-depth knowledge,
and other needed skills.
2.2 How the objectives were achieved
Before the internship, I set up the list of objectives that I wanted to achieve.
These objectives are listed below:
Know how to apply what I have learnt at university into practical
translation work
10. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
5
Learn necessary knowledge, skills that a professional translator should
gain
Develop myself more perfectly
Understand the real working environment of the translation field
Build good relationships with colleagues
Be ready to work in the near future
After the internship, I am very proud of myself for achieving my objectives
which were set up in advance. I have succeeded in reaching academic and
personal goals. For more details, the following charts describe clearly how I have
gained my academic and personal goals.
Academic Goals
Objectives How to reach the objectives
Apply the
knowledge learnt at
university into real
translation work
Lasting 4 semesters at university, I have
obtained lots of knowledge. Particularly, some
specialist subjects such as Information
Technology, Mechanics, Electricity,
Electronics … provides me a large source of
vocabulary to support my practical work.
During the time of the internship, I have taken
advantage of the knowledge at university to
make my translation tasks more effectively.
Learn the required
knowledge and skills
that a professional
translator should have
In the position of a translator, I have realized
that this job requires in-depth knowledge.
Generally, translators are asked to show their
understandings of many real-life topics.
Furthermore, other necessary skills are a great
11. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
6
tool to help them perform well. As a result, I
had to widen my knowledge by reading more
materials, learning from experienced
translators so that I could gain the needed skills.
Develop myself
more completely
The university and real work are very
different. Therefore, a real-life translation
position asks me to develop myself more.
Specifically, I need to acquire more knowledge
of various aspects, enlarge soft skills, and build
a professional working style.
Personal Goals
Objectives How to reach objectives
Understand the real
working environment
of the translation field
To understand how a translation company
operates, I have to become a part of the
company. It is when I observe the operation of
the company, directly do the assigned tasks in
order to get myself acquainted with the
translation job.
Build good
relationships with
colleagues
I will never be successful in translation jobs
unless I build good relationships with other
colleagues. That is why I need to make friends
with my coworkers. This is a good way because
we can learn from each other to develop
ourselves more. Besides, when you feel
stressed, your colleagues will be the people
12. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
7
with whom you can share your problems. From
that, you can release your stress and feel more
comfortable.
Be ready to work
later
The completion of the university course
means I have to prepare for my real job in the
future. Thanks to the internship, I have
achieved sufficient knowledge, skills so that I
can be both physically and mentally ready to
work after I graduate from university without
difficulties.
Overall, the internship is a great chance to increase my academic and personal
development. 2-month duration has taught me many helpful skills and lessons
that are very important for my performance in the future job. It has contributed a
huge part in my internship completion and success.
2.3 Results/observations/work experiences obtained from the internship
company
The internship company has assisted me in obtaining many positive results.
Firstly, thanks to the company, I completed my internship course that is a
compulsory condition to finish my university course and graduate on schedule.
Next, it cannot be denied that I have acquired a lot of real-work skills, the
knowledge that takes an important role in my future job. Followed that is
relationship-building. I could make friends with many other people who I can
learn from to develop myself more perfectly.
The observations during internship time make me more concentrate on my
assigned tasks. I learnt to observe what others do so that I could know how a
13. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
8
translation company runs. Besides, with the position of a new intern who has no
real-life experience before, I feel very lucky to have a precious opportunity to
gain lots of work experiences that not everyone can have.
3 CONSEQUENCE
3.1 Achievements of the internship
To be honest, this internship at Phu Anh Lawyer Officegives me many
valuable benefits and levels up my translation performance. After the internship,
besides completing the internship program, I have obtained required work
experiences and other soft skills so that I can show myself as a qualified translator
in the future.
The internship also changes my thoughts about translation work. I used to think
that this is a very difficult and challenging job that easily makes people lose their
motivation and afraid of following it. However, my mind has been changed
positively and brightly after spending 2 months doing the internship. I have
realized that this job turns out more interesting and beneficial than I think. It
might require in-depth understandings and intensive skills, but having these
understandings and skills proves that you are an excellent translator.
My 2-month duration is a really memorable experience as I could meet many
people and learnt from them, preparing myself all the necessary things for my
career in the future. Also, I have received a great deal of support from my
supervisor in order to finish my internship effectively.
14. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
9
3.2 Comparison between the expected learning outcomes before starting
the internship and the real learning outcomes from the internship
position.
The expected
learning outcomes
before starting your
internship
The real learning outcomes from the internship
position and the most important results
Gain more
knowledge
At first, I was not confident in my knowledge
source, so I just expected the internship to learn
more experiences. But after the internship, what I
have learnt is more than I expected. I have
obtained more technical, the specialist vocabulary
of various topics. I have also gained more
knowledge outside the university and knew how
to apply the theories l learnt into the real world.
Build a professional
working style
Before my internship, I once thought that
building a professional working style was not too
important because I just performed as an intern,
not an official staff, so I did not pay much
attention to this factor. However, when it came to
the internship, I found out that no matter which
position or role you were assigned, you had to
show your professional disciplines, which
presents by your clothing, punctuality, meeting
deadlines…
15. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
10
Have an interest in
the internship
Actually, before taking the internship, I was not
too interested in it because my current job is
English teaching, so I used to think that I did not
need to invest lots of my time in it. Conversely,
when doing the internship, I knew the fact that this
job was as interesting as teaching although these
two jobs possess different features. Trying a new
job means you learn new things and discover
yourself more.
Expect a high score
and evaluation
I used to think that all I needed in my internship
time was a high score and evaluation without
focusing on what I should do to improve my
performance. I sincerely confessed that I was
wrong once the most important thing is that what
I have learnt and how I have improved myself. I
have changed my mind about the objectives that
encourage me to do my internship.
3.3 Shortcomings and Recommendations for the organization
In general, Phu Anh Lawyer Office totally meets the requirements that interns
need for their internship program. After spending 2 months experiencing my
training period here, I have realized that this company is able to provide interns
with a lot of competent opportunities in order to broaden their knowledge and
develop their skills. The company is a reliable internship place because of the
following strengths:
16. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
11
Modern facility and equipment: Located in the residential area of Phu
Nhuan District, PLO ensures the safety for employees and creates a
noiseless working environment. The 4-floor office is equipped with a
big parking lot, the rooms are air-conditioned. The facility is a
remarkable factor that makes employers feel comfortable when
working. In additions, computers with Internet connection are installed
in each room along with other devices like printers, photocopiers, fax
machines, desktop telephones, etc.
Professional and effective working model: Divided into many
departments with different functions, PLO expresses its smart operation.
That is the reason why this company attracts a large number of
customers and gradually becomes one of the most reliable translation
companies in Ho Chi Minh City.
Skilled and dedicated staff: Another good point of the company is about
the staff who are intensively trained to perform efficiently. During my
internship, I have received lots of help from them whenever I have any
difficulties related to my tasks. Hence, this is a good chance for future
interns to learn from seniors.
On the other hand, the company does not offer financial support or lunch for
interns, so they will have to pay for their lunch and learn how to manage their
budget during the internship. Some of the interns may have a part-time job, so
they have to temporarily leave to focus on the internship because the company
requires full-time internship time (from Monday to Friday in both morning and
afternoon shifts)
17. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
12
4 CONCLUSION
The internship finally came to an end with so many unforgettable experiences.
I am very proud of my performance during the internship time. I put a lot of effort
into this journey and get recognition from the company. From the result of the
evaluation form, I have a total score of 85/100. This score suitably reflects what
I have expressed during the internship.
My partners and I finished our internship program, received our evaluation
form, and completed the internship log. We had a good time working together,
sharing the responsibilities, and overcoming the difficulties. We still keep the
materials we were sent during the internship so that we can use them for reading
later.
Two months went by quickly but still reminds me of a noteworthy time when
many new things came and I could learn a lot. Learning is a long journey and real
work is treasured. Therefore, the internship makes it possible for me to change
my learning style and dig into the practical world of translation.
18. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864
13
APPENDIX
1. ASSIGNMENT
Company director’s remarks
Chúng tôi xác nhận cô Nguyễn Thị Huyền Trâm đã thực hiện thực tập đầy
đủ tại Văn phòng luật sư Phú Anh trong thời gian từ 31/07/2020 đến 29/08/2020
và có một vài nhận xét về cô như sau:
- Chuyên cần, chăm chỉ, thực tập đều đặn, đầy đủ những yêu cầu được giao.
- Khả năng nắm bắt công việc nhanh, ứng dụng tốt các kỹ năng tiếng Anh
vào công việc thực tiễn.
- Chịu khó học hỏi, cầu tiến trong công việc.
- Vui vẻ, hòa nhã với các nhân viên khác trong công ty.
- Có khả năng giao tiếp bằng tiếng Anh để phục vụ cho công việc.
Chúng tôi đánh giá cao kết quả bài báo cáo thực tập này.
Người nhận xét
Trần Anh Đoan Nghi