1. Lorette Nazir Hanna
P.O. Box 109377, Abu Dhabi, U.A.E.
Mobile: 055 2017050 / 050 8143811
E-mail: lorette_n@yahoo.com; lorette.hanna@gmail.com
Objective
Looking for a challenging opportunity and a reputed positionin a local or multinational companywhere I can express
my areasof expertise,communication,leadershipabilitiesandtoemphasize mystrengthsandexperience.
Core Competencies
Resultorientedprofessional with more than10 years of HR experience in private, Semi-governmentandMultinational
companies.
Employee Relations & legislations
HR Policy & Procedures
Payroll administration
SAP administrator / lead user.
Compensation & Benefits
HR Audits and controls
Employee Counseling
Staff Recruitment
Training & Development
Experience
Dec 2012 to date Accenture Middle East BV, Abu Dhabi, U.A.E.
MENA HR policies and UAE people Program representative.
Manage any operations related practices.
Implement needed and required changes to current policies and procedures.
Supervise all internal control activities and audit reports.
Manage Employee medical & life insurance & liaise with insurance companies for better
coverage & packages.
Process monthly payroll cycles and off cycle exceptions and communicate the same with
finance and controllership departments for execution.
Process and track all company benefits/ loans (ex: education and housing agreements)
Manage the maintenance of employee records by SAP integration and supervision.
Manage onboarding process for new joiners through hiring integration, orientation,
relocation process, till alignment in their target project.
Communicating with PR section for onboarding and relocation of new joiners.
Respond to all inquiries from management and personnel regarding onboarding and
transfers of employees (from business and government points of view).
Serve as a main point of contact to coordinate between recruitment team, PR team and
management executives.
Build and maintain key relationships and contacts; for new business.
2. Lorette NazirHanna
P.O. Box 109377, Abu Dhabi, U.A.E.
Mobile: 055 2017050 / 050 8143811
E-mail: lorette_n@yahoo.com;lorette.hanna@gmail.com
References Available Upon Request Page 2
Nov 2007 to Nov2012 Injazat Data systems L.L.C., Abu Dhabi, U.A.E.
HR Specialist
Personnel Database andRemuneration:
Under general direction,supporthumanresources relatedprograms,policiesand initiatives
for both internal and external clients, in one or more of the following human resource
functions: benefits, compensation, employee relations, expatriate administration, HRIS
systems,Oracle Systems,immigration compliance, labor relations, recruiting, and training.
Maintainand update computerizedpersonneldatabase foraccurate records (Oracle HRMS).
Prepare and process end of service benefits for terminated / resigned employees.
Responsible for handling Employee Compensation & Benefits (Housing, Education).
ConductExitInterviewsandrecommendnecessary internal changes to management based
on results.
AdministerEmployee medical &life insurance & liaise with insurance companies for better
coverage & packages.
Prepare salary, employment and service Certificates.
Prepare employment offers and prepare employment contracts. Set pay and process
personnel actions.
Use human resource policies and organization/company programs to solve problems of
moderate scope where analysis is required.
Research and respond to inquiries from management and personnel.
Perform policy development, workforce analysis, and management advisory services, and
use theirskillstodevelop,evaluate,orimprove approaches,strategies,orsystemsnecessary
to implement new Human Resources programs.
Recruitment, Relocationand Orientation:
Assist in telephone interviews.
Assist in conducting panel interviews.
Assist in evaluating resumes and comparing qualifications to staffing requirements.
Conduct job analysis and prepare vacancy announcements.
Process the employment offers for successful candidates.
Coordinate new employees’ relocation (including processing of visa and health insurance)
with PRO and concerned departments.
Employee Relations,CommunicationandPolicies:
Assist in implementing and presenting training sessions for newly developed employee
applications.
Work collaborativelywithothers,inside andoutside Injazat,andatmultiple levelswithinthe
organization.
Meet commitments and build trust.
Develop positive working relationships.
Develop and document new procedures as required, organizing them in a logical
structure/format (such as end of service, core allowance, education assistance, etc…).
Determine when, and to whom, to escalate problems or issues to minimize risk.
Contact the appropriate support group within Injazat to assist in problem resolution.
3. Lorette NazirHanna
P.O. Box 109377, Abu Dhabi, U.A.E.
Mobile: 055 2017050 / 050 8143811
E-mail: lorette_n@yahoo.com;lorette.hanna@gmail.com
References Available Upon Request Page 3
Jan 2006 to Jan 2007 Al Rowais Medical Equipment, Abu Dhabi, U.A.E.
Product Specialist & Sales Supervisor – Pharmaceutical Dept
(New line- “Novo Immogenics” in the UAE & Egypt)
Delivertraining/seminars togroupsof doctorsabout company'sproducts (trainingreceived
in UK).
Utilize the abilitytoorganize myself,throughmakingannual andmonthlyplane for long and
short term benefits.
Work within the company's commercial promoting products to Nutritionists, Dietitians,
Health care centers, internal medicine & Hospitals.
Explain and sell products to doctors and other medical professionals.
Build and maintain key relationships and contacts; generating new business.
Process the invoices, placing orders and handling stocks.
Sept 2005 to Jan 2006 Al Rowais Medical Equipment, Abu Dhabi, U.A.E.
Sales Executive
Prepare for the launch of a new product in the UAE.
Make presentations of the sales analysis of the different brands of the company.
Perform Covering assessments for Abu Dhabi & Al Ain through making short & long term
Sales action plan.
Hold and prepare seminars and cycle meetings.
Schedule the distributionplanof the company products and over the company’s customers
(Governmental : Private Hospitals ratio)
Organize all the training courses of the company’s customers in and outside the UAE.
(Product Orientation…etc)
Nov 2003-May 2005 International Agency for Biomedical Equipment & Services (ESIT), Cairo, Egypt
Training Coordinator & Workshop Organizer.
Usingtraining needs analysis approach to identify the training requirements for university
students.
Collaborate with university professors (Cairo University, 10th
of Ramadan Institute) and
external training specialists to prepare and deliver the identified training courses.
Facilitate the execution of all training courses to be delivered.
Communicate and liaise with universities and other training institutes to deliver in-house
training modules if needed.
Evaluate training course effectiveness and implement the improvements.
Prepare and deliver training courses / seminars in medical fields for various brands (liaise
with the company’s staff and official website) to support sales functions.
Education Achievements
June 2010 Hay Group, AbuDhabi,UAE
Job AnalysisTraining
4. Lorette NazirHanna
P.O. Box 109377, Abu Dhabi, U.A.E.
Mobile: 055 2017050 / 050 8143811
E-mail: lorette_n@yahoo.com;lorette.hanna@gmail.com
References Available Upon Request Page 4
Sept2008 InjazatTrainingInstitute (TI2),AbuDhabi,UAE
Human ResourcesCorporate Image
Aug2008 Human ResourcesFacilitationWorkshop
Aug2008 EDS, E-learning
Managing HR Processes
Strategic HR Development
June 2008 HR Development
IntroductiontoQualityManagement
April2008 Employmentrelations
EmploymentDevelopment
EmploymentCompensations
Feb2008 SpearheadTraining,AbuDhabi,UAE
Time Management
April 2006 Immogenics,London,UK
Novo AdvisorCertificate
June 1999 NovartisPharmaS.A.E,Cairo,Egypt
Production & Quality Control
Sept1999-May2003 CairoUniversity,Cairo,Egypt
B.Sc. Pharmaceutical Science (Facultyof Pharmacy)
July1998 RamsesCollege forGirls
High School Diploma
Key Skills
Consistent ability to meet deadlines and prioritize whilst maintaining consistently high standards.
Proactive and tenacious approach to projects and challenges.
Adept problem-solver.
Bilingual - Excellent communication skills in English and Arabic, with extensive experience in translation.
Computer literate, keen to embrace new technology.
Professionalliaisonandoutstandingorganizational andadministrationskills,withexperience indealing with
clients
Working with high level workloads within strict deadlines
Promoting positive corporate image.
Additional Information
Date of Birth - September07,1981
Nationality - Egyptian
Marital Status - Married
Driving- Full clean license
Visa- Onhusband’sSponsorship
Computerliterate - (MSOffice, Outlook2007, Oracle HRMS)