1. ________________________________________________________________________________________
LIVIU - MIHAIL BURLACU
Executive Tower M / Business Bay / Dubai / UAE
Mobile +971529129819 / E-mail: b.l.m.rivanol@gmail.com
Driver’s License: A & B
I am an experienced, positive, dynamic and hardworking individual and, who always strives to achieve the highest standard possible, at any given task. I
posses excellent communication skills and master 3 languages and I also have the ability and experience to relate to a wide range of people. I enjoy learning
new things, I can work very well under pressure, good team worker and I have the sales / customer service experience to handle customer complaints and
solve problematic situations. I’m able to change easy on news challenges.
PROFFESIONAL EXPERIENCE
Sept 2013 – Present
Property Consultant – APPELLO Real Estate Brokers / Dubai
- Responsible for exceeding sales budgets and goals on a monthly / quarterly basis
- Maintaining and improving the customer database especially for targeted French speaking customers
- Sourcing sales / rental residential and commercial units all over Dubai
- Sourcing great investment opportunities for our customers offering loyalty and support to all of them
Oct 2006 to 2013
Teams Manager Leader for TNL (Transports Logistic NEMEUR) – Marseille / France
- Team manager over 10 peoples and 5 trucks logistics
- Responsible for achieving goals on an yearly basis through my teams
- Responsible for my entire team’s performance in the PACA region, for a smooth operation in loading products, good behavior on the road and
great customer service level at destination
- Maintain the database of customers and increasing it daily, meetings, delivery contracts and installation
- In charge of maintaining all documentation and negotiating contracts for installation and delivery in best terms for both parts
- Warehouse reports
- Control stock in and out from the warehouse
- Principal clients: SLS France, Carrefour France, Office Depot France, IKEA France.
- Database management of the daily and monthly deliveries
- Managing staff, holidays and payroll
May 2006 to 2009
Individual delivery for TNL (Transport Logistic NEMEUR) – Marseille / France
- In charge with the deliveries and planning of the next day client’s schedule.
- Database management of the daily and monthly deliveries
- Principal clients: SLS France, Carrefour France, Office Depot France, IKEA France.
Nov 2002 to 2006
General Manager for LE VERLAIN Restaurant - Marseille / France
- Directed general restaurant operations, monitoring food quality and staffing requirements to ensure a positive dining experience for every guest
- Schedule reviews for the management team
- Selecting the daily set menu with the Chef
- Ensuring correct ‘MISE-EN PLACE ’
- Reviewing orders to suppliers and negotiating best terms
- Weekly touch bases with the owner
- Oversee daily business activities, ensuring smooth operation and maximum profitability
- Team Building / Staff Training
- Promoted guest satisfaction to steady repeat business
- Coach / schedule servers to maximum levels of performance
- Managing staff recruitment
- Ensuring compliance with health and safety regulatory
- Confirming reservations are accurate and followed up on
- Organizing special events and parties – 100 people or more
Feb 2000 to 2002
Waiter – Bartender for LE VERLAIN Restaurant – Marseille / France
- Serving customers and taking orders for the bar and dining room

2. EDUCATION / TRAININGS
Sept 1996 to 2000 – University of Bucharest Faculty of Letters
• Degree of Philology Specialization: Library Science
Sept 1992 to 1996 - Auto mechanic College
• BAC Certificate
Sept 1984 to 1992 - High School in Romania
• Certificate of completion of High School
Foreign languages
 Romanian - Native
 French, Spanish - Excellent
 English - Good
Interests / Hobbies
Cars, travel, languages , sport
Personal
September 2013 – I moved in Dubai for family reasons.