1. Russell Wheeler
314 Blaydes Drive, Atoka, TN 38004 901.828.6741 wheeler2217@yahoo.com
Summary of Qualifications
8 years leadership experience
Exceptional customer, employee and community relations
Ability to strive in high pressure and deadline driven environments with attention to detail
Excellent organizational skills and the ability to manage multiple priorities and tasks
Polished presentation and communication skills
Ability to motivate others
Solid verbal and written communication
Professional Experience
April 2014- Advanced Distribution Services
Present Operations Manager
Responsible for the performance of 35 Warehouse Personnel and Drivers with a
focus on customer service, safety and teamwork
Evaluation of processes and procedures to increase production and efficiencies
Prepare status updates regarding operations to Terminal Manager
Conduct quality audits to ensure company and customer expectations are being
met
Prioritization of workflow based on daily volume
Daily scheduling and dispatch
Assist in day to day operations including warehouse and delivery functions as
needed
Loss prevention
New Hire and on-going training
Responsible for totaling time and hours for payroll on a weekly basis
Execute disciplinary procedures fairly and document corrective action properly
June 2012- Unifirst Corporation
December 2013 Route Sales Representative
Established and maintained strong working relationship with decision makers
are each customer location to grow sales
Dropped off clean uniforms and picked up soiled uniforms to be cleaned
Upselling of additional products and services
Other projects and tasks as necessary

2. May 2007- TruGreen
June 2012 Supervisor -Landcare
Responsible for weekly maintenance of assigned properties
Delegated work to crew members
Ensured customer satisfaction through continual communication with Property
Managers regarding questions, concerns and requests
Responsible for all key aspects of branch operations and profitability
Production Manager – Lawn Care
Responsible for the performance of 10-20 Lawn Specialists
Increased customer retention through exceptional service and attention to
detail
Met or exceeded daily performance and sales goals consistently
Performed account maintenance in CRM system
Daily scheduling and dispatch
Trained and mentored new employees
Responsible for on-going training
Conducted quality audits to ensure expectations were being met
February 2006- Fairway Lawns
May 2007 Spray Technician
Applied fertilizers and pesticides to trees according to schedule, safety
procedures, and label instructions
Completed required production forms and customer instructions
Performed a daily three-minute, 360 degree inspection of truck and equipment
before taking the vehicle out and upon return
Completed production reports, customer invoice forms, daily vehicle inspection
report, and cancel/skip notices as required
Maintained vehicle and equipment through cleanliness, safety, and general
maintenance
Computer Skills
Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft Outlook
Education
Munford High School- Munford, TN 1999
High school diploma