Laxmankumar Kumar is an experienced IT professional with over 14 years of experience in program/project management, delivery management, application development, and business process management. He has extensive experience leading large, complex projects for clients in industries such as banking, insurance, oil and gas. Currently he is a senior project manager at Wipro Technologies where he manages projects with budgets up to $25M and teams over 100 resources.
1. LLAAKKSSHHMMAANN KKUUMMAARR..MM
Chennai
+91-96262 98373, +91-90033 90410 laxmankumar2000@gmail.com
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Offering over 14+ years in delivering optimal results and business value via business transformation technology solutions
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IT Professional with experience of over a decade studded with professional brilliance predominantly in the areas of end-to-end
delivery management, architecting solutions for critical projects, testing & quality, application development, implementation &
customization for niche customers across various platforms & technologies.
Proactive and goal-oriented leader with established record of success in leading technology initiatives & projects; flexible and
able to adapt quickly to changing business environments and needs ensuring the delivery of new, highly effective business
solutions on time and under budget. Adept in managing and executing Programs/Projects in an Onsite / Offshore Delivery
Model; thorough knowledge of complete SDLC, Project Management Methodologies and Project Management Life Cycle.
Experienced in setting quality standards, risk assessment, developing business continuity plans & service standards for
business excellence, Adept in developing, consulting, assessing, reducing costs and effectively managing timelines & resources.
Proven success in enforcing Project management, streamlining & automating processes, establishing quality assurance
framework for achieving excellence in delivery and implementing best practices.
Equipped with outstanding communication and motivational abilities to facilitate attainment of strategic goals; able to adapt
quickly to changing business environments and needs ensuring the delivery of effective business solutions on time and under
budget.
Overseas experience of 7+ years – Worked with multiple large customers in North America, Asia and Europe over the last 10
years.
Enabled Introduction, Adoption and Implementation of BPM solutions for large commercial Banking and Insurance corporations
in US, Europe, UK, South America and Asia
Managed programs/projects up to budget of $25m and peak team size of 100+ members
6+ years of experience in program management, resource scheduling, effort estimation, people management and project
execution in different models (Agile & waterfall).
Set up Agile methodology in various customer locations
Well versed in MS-Project, MS-Visio, MS-Office, MS-Power point , MS-Excel and Clarity
Hands on Experience in designing, developing and implementation of business process solutions in PRPC, IBM Lombardi and
Oracle workflow products.
Exposure to integration suites like Oracle SOA Suite and TIBCO ESB
Exposure to Data Modeling, Enterprise Architecture, .Net and J2EE technologies
Professional Forte
Managing budgets around $15m and managing multi-disciplined teams of over 100 people
Acknowledged for managing programs/projects with excellent gross and operational margins
Consecutive zero defects releases delivered with good cost management
Financial (P&L) accountability for the projects; rigorous monitoring and optimization of operational levers
Excellent track record of delivering on time with high OM
Exposure of managing Fixed Price and T&M projects
Certification
PMI Project Management Certification in progress
Wipro certified Program Manager
Wipro certified Project Manager
Wipro certified Scrum Master
The Seven Habits Of Highly Effective People – Stephen Covey (Franklin Covey)
High Impact Presentation Skills – Dale Carnegie Training
High Impact decision Making – Edward Reilly (AMA)
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B.E (Chemical), 1999, Karnatak University, Dharwad
2. CCAARREEEERR GGLLIIMMPPSSEE
WIPRO TECHNOLOGIES, since Mar’10
Sr.Project Manager/Program Manager, since Mar’10, Team Size: 100+ resources including onsite and offshore
Turned around $19mn portfolio from deep red to green. Streamlined the entire communication channel, development and
support process, restructuring of team to elevate the leaders with in the team.
Delivered a world class incident management system program for a major oil & gas. Program consisting of 110 resources with a
budget of $25mn. Set up end to end agile development methodology guiding the customer on executing projects/programs in
agile methodology. Big successful program yielding 200% compliance for the customer on incidents reporting and closure.
Maintained an OM of 25% throughout the program and delivered on time/schedule. Identified lots of new opportunities for
Wipro. CSAT score of 5/5.
Tasked with a program to manage workflow automation of payment exception handling and on boarding new customers into the
network for a leading credit card processing company - The team was involved in customization of the framework from PEGA.
Peak team size of 20 FTE and PEGA PRPC is the BPM engine. Project executed in Scrum Model.
Delivered automating processes for on boarding new customers and Tax Servicing workflow. Peak team size of 25 resources and
Websphere Lombardi Edition (WLE) suite is the BPM engine. Project executed in Iterative Model
Delivered a Salesforce automation program to track and manage the sales process for the Financial Advisors. Led the
development team and the customer technical team to deliver releases on time/budget. Considerably increased the OM of the
program for Wipro from 18% to 25% by reducing the onsite/offshore ratio. CSAT rating of 4.1/5 achieved
Delivered a J2EE application project to configure the alerts and notifications to financial advisors. Led the development team of
22 people to deliver the project on time/budget. Gross margin of 85% achieved. CSAT score of 4.3/5.
Tasked with rescuing a series of releases that were crisis-driven with lot of leadership problems and customer relationship
problems. Able to convert all the customer detractors to promoter/ Neutral by engaging constantly with them and resolving
them on time.
Oracle Financial Services Software Limited (I-flex Solutions Ltd), Chennai Oct’04 – Mar’10
Consultant / Project Manager
Workflow Automation on Trade Finance and Remittance processes for leading bank in Taiwan -
Engagement focused on completely automating all the processes of Trade Finance and Remittance domain. Peak team size of 12
resources with Oracle BPEL as BPM Engine.
Workflow Automation on Auto finance process for leading bank in Europe -Engagement focused on completely automating the
auto finance process followed to minimize the turnaround time to serve the customers. Worked as onsite project manager and
successfully Executed the project aligning to the customer as well as organizational needs. In-house built workflow engine (Oracle
Flexcube Workflow Management framework built using VC++, COM+) used.
SRA Systems Ltd. Chennai Mar’01 – Oct’04
Developer/ Sr. Developer/ Implementation Consultant
Development & Implementation of Workflow product called Flexcube Workflow Management -
Oracle Flexcube Workflow Management System (FCWMS) is a workflow management system capable of automating the business
process defined for any organization. FCWMS is integrated as a module in flagship product of I-flex FLEXCUBE. Involved in the
design, development of the product and implemented the product for various Banking customers across NA, Asia and Europe.
Date of Birth: 08th May 1978
Visa Status – L1A/B1 VISA
Notes: Pls refer the Annexure for Project Details
References: Available on Request
3. AANNNNEEXXUURREE
@ WIPRO TECHNOLOGIES
Delivery Management for multiple Application development and maintenance projects
Client : Charles Schwab
Team Size : 114
Duration : May 2013 – Till Date
Role : Program Manager
Description
Advisory Services Technology (AST) provides different services to schwab
advisors like configuration of Alerts and notifications, Sales Force automation,
moving the cash in to and out of schwab. Peak team size of 114 resources and
program cost of $19mn
Role
As Program Manager, my responsibilities included
• Managing the Onsite Team, project execution
• Interfacing with global delivery team to ensure quality and timely
project delivery
• Manage resource demand and capacity
• Account Planning and Strategy
• Identify new opportunities / assignments which will contribute to the
growth of the account and ensure revenue targets are met
• Evaluate performance of reporting project managers
Delivery Management for a large BPM program
Client : British Petroleum (BP)
Team Size : 106
Duration : Feb 2012 – May 2013
Role : Program Manager
Description
Engagement focused on building Incident Management Framework for the
Energy vertical. Very complex program with data migration of existing
incidents from legacy system to new system and building efficient BPM
application using PRPC BPM tool.
Role
As Program Manager, my responsibilities included
• Managing the Onsite Team, program execution
• Interfacing with global delivery team to ensure quality and timely
project delivery
• Manage resource demand and capacity
• Account Planning and Strategy
• Identify new opportunities / assignments which will contribute to the
growth of the account and ensure revenue targets are met
• Evaluate performance of reporting project managers
Delivery Management for a large BPM program
Client : Brown Brothers Harriman & Co (BBH)
Team Size : 28
Duration : Aug 2011– Feb 2012
Role : Sr. Project Manager
4. Description
BBH, a leading Banking & Securities service provider headquartered in Boston,
USA chose Wipro Technologies as a preferred partner for providing solutions to
the Business Process Management services (BPM). This program had 2 projects
1. Tax Doc Rewrite
2. MyReg Application
Both the above projects were aimed at automating the existing business
process of creating, modifying & closing the accounts for gaining preferential
Tax rates based on the country of investment
Role
As a Sr. Project Manager, my responsibilities included
• Overall Project Management
• Project Execution & Tasks Prioritization
• Project Scheduling and Cost Management
• Communication Management & Status Reporting
• Risks and Mitigation handling
• Performance / Tasks Review
• Quality Management
• Internal Review and Auditing
Project Management for a BPM Infrastructure and Integration project
Client : New York Life Insurance (NYL)
Team Size : 8
Duration : Apr 2011– Aug 2011
Role : Sr. Project Manager
Description
NYL, a leading Banking & Insurance service provider headquartered in New
York, USA chose Wipro Technologies as a preferred partner for providing
solutions to the Business Process Management services (BPM). NYL had
recently brought IBM Lombardi 7.2 as BPM product to automate entire
Business processes and streamline their processes with less turnaround time.
As an initial step to achieve this, NYLI chose Wipro to set up the entire
Infrastructure for BPM
Role
As a Sr.Project manager, my responsibilities included
• Prepare the Scope of the individual project’s and get the sign-off from
customer
• Work with Architect to review the requirements and
• Identify the Risks and plan to mitigate
• Review the schedule and project plans
• Monitor the overall project status on weekly basis
• Report the overall project status to the customer on weekly basis
Practice Management of BPMSOA Service Line
Client : Internal- BPMSOA service Line
Team Size : 100+
Duration : Dec 2010– Till Date
Role : Practice Manager
Description
Wipro Technologies provides solutions to all the customers from different
domain. The organization structure is divided in to Verticals and Horizontal.
Banking, Insurance, Telecom, etc will fall in the category of vertical whereas
5. technology domain like Data Warehousing, Java, Microsoft, BPMSOA, etc
fall in the category of Horizontal (Service Line).
Role
As a Practice manager of the BPMSOA Service Line, my responsibilities included
• Identify the resources across the practice for cross skill training
• Coordinate with Competency manager for training arrangements and
building the competency of the entire practice
• Coordinate with delivery Managers for placing the free resources in the
practice to billable positions in projects
• Help the presales team to identify required resources for developing
small POC’s
• Track the RLS of all the Practice Projects and make sure the practice
utilization rate is high
• Weekly status report of the project costs to senior management
Delivery Management of Large Program
Client : ING, Netherlands
Team Size : 32
Duration : Apr 2010– Nov 2010
Role : Sr.Project Manager
Environment : TIBCO ESB
Project Description
ING, a leading Banking & Insurance service provider headquartered in
Amsterdam, Netherlands chose Wipro Technologies as a preferred partner for
providing solutions to the Business integration services (BIS). ING had acquired
various small insurance and banking firms and were looking at merging all the
data into a single repository to provide data consistency and customer services.
Under this umbrella program called Business Integration Service program (BIS),
three projects were identified to be executed
1. BPM for NN Services
2. RVS Conversie
3. Migration Projects
All the above projects aimed in providing SOA based web services to
transform the incoming messages in to desired format by applying business
rules & checks wherever applicable
Role in the project
As a Sr. Project Manager of the team, my responsibilities included
• Prepare the Scope of the individual project’s and get the sign-off from
customer
• Prepare the program charter
• Plan and allocate the resources required
• Work with project manager/ lead to review the estimation and
resource loading required for the individual projects
• Identify the Risks and plan to mitigate
• Review the schedule and project plans
• Monitor the individual project status and the overall program status on
weekly basis
• Conduct Defect Prevention Meetings prior to start of every phase
• Report the overall program status to the customer on weekly basis
@ ORACLE FINANCIAL SERVICES
Oracle Flexcube Process Management Framework- A Banking Business process management Product
6. Client : CTCB, Taiwan
Team Size : 12
Duration : October 2007 – Mar 2010
Role : Project Manager
Environment : Oracle SOA Suite 10g, Oracle BPEL, ESB, Oracle 10g, PL / SQL
Project Description
Oracle Flexcube Process Management Framework is a product used to
configure the various business processes used in the banking industry such as in
Trade Finance, remittances, etc. This product is integrated in to company’s
flagship product Oracle FLEXCUBE.
Role in the project
As a project manager of the team, my responsibilities included
• Prepare the estimates required for the project
• Prepare Plan and schedule for the project
• Prepare Scope & Requirement document
• Design & Delivery of the process flows developed
• Authorize the deliverables and release to customer
• Tracking the issues to closure
• Guiding the team in getting the business/technical issues to closure
Implementation of Flexcube Workflow Management System
Client : GE Money, Prague
Team Size : 4
Duration : Jun 2006 – Jul 2007
Role : Onsite Project Lead
Environment : VB, VC++ , COM+, Oracle 9i
Project Description
Flexcube Workflow Management System (FCWMS) is a workflow management
system capable of automating the business process defined for any
organization. FCWMS is integrated as a module in flagship product of I-flex
FLEXCUBE.
Role in the project
As a Onsite Project Lead, my responsibilities included
• Prepare Scope & Requirement document
• Development of Model process and demonstration of the same
• coordinating with offshore for the development activities and updating
the customer on the status
• Design & Delivery of the process flows developed
• Authorize the deliverables and release to customer
• Tracking the issues to closure
• Guiding the team in getting the business/technical issues to closure
Implementation of Flexcube Workflow Management System
Client : Casa Propia (Venezuela), IMF (Washington DC),
Lloyd’s TSB (New York and London), ADCB (Abu Dhabi)
Role : BPM Consultant
Duration : June 2004 – May 2006
Environment : VB, VC++ , COM+, Oracle 9i
Project Description Flexcube Workflow Management System (FCWMS) is a workflow management
7. system capable of automating the business process defined for any
organization. FCWMS is integrated as a module in flagship product of I-flex
FLEXCUBE.
Role in the project
As a BPM consultant of the product, my responsibilities included
• Presentation of the product features to customers
• Understanding the Requirement of the customer
• Development of Model process and demonstration of the same
• Documentation & development of Business process
• Testing and tracking the issues to closure
@SRA SYSTEMS LTD
Flexcube Workflow Management System
Client : I-flex Solutions Ltd
Role : Developer
Duration : March 2001 – May 2004
Environment : VB, VC++, COM+, Oracle 9i
Project Description
Flexcube Workflow Management System (FCWMS) is a workflow management
system capable of automating the business process defined for any
organization. FCWMS is integrated as a module in flagship product of I-flex
FLEXCUBE.
Role in the project
As a member of the development team, my responsibilities included
• Design of the allocated items or tasks
• Development of the allocated items
• Unit testing of the developed items
• Solving the issues raised during the integration/ system testing