Lauri Guthrie Resume 07/19

1. Lauri Guthrie
12700 E. 100th St. North #2-105
Owasso, Oklahoma 74055
Cell (918)527-3121 / lauri13g@yahoo.com
Qualifications Summary
Almost 20 years in the telecommunications industry with a solid background in provisioning. Great teamwork skills,
dedication, honesty, dependability, and interpersonal skills while being motivated. Excellent communication skills
working with management, peers, customers, and vendors.
Professional Experience
Indotronix International Corporation (IIC) (Verizon Business)-Nov 2017 to June 2019
 Fulfillment of all VPS Wholesale SIP orders that are placed by customers and delivered VOIP services. Process
Local Native Port & MACD Orders submitted by customers in Verizon Portfolio for Wholesale SIP Product. Submit
orders via IntradaPro and provide customers with critical service installation dates. Monitor and escalate with
ILEC/CLEC’s. Oversee multiple large-scale projects simultaneously while meeting critical CRDD’s. Validate and
edit customer account information.
April 2017-November 2018 I was off work due to medical issues and I have been 100% released to work.
Level3-DMARC OFF to OFF Project Manager-Grooms- March 2014 to April 2017
 Responsible and accountable for coordinated management of multiple projects/issues to achieve financial savings
targets. Coordinate and schedule with customers and sales groups. Validate all entrance criteria. Coordinate and
escalate with LECS/external vendors to schedule projects to completion. Effectively manage multiple projects
simultaneously. Accountable for project plans, risk management, change control, issue management and resource
coordination. Actively meet with various departments (business, technology, design, planning, QA) to ensure project
expectations are being met.
Rangam Consulting, Inc.(Verizon Business)-Ethernet Access Engineer - Nov 2011 to March 2014
 Provisioning of Type 2 and type 4, 1G and 10G NNI Ethernet circuits. Create orders in BGW (NETPRO), working
orders through UPI(PC). Create CDR’s for LD. Create local orders to collo’s or POP’s. Create OC12’s to support NNI
LD ckts. Coordinate orders with various groups both inside and outside VZB, work directly with LECS/ILECS to see
that orders are implemented correctly. Submit ASR’s. Update spreadsheets/database. Work orders from creation to
turn up.
Verizon Business-Optical Provisioner - June, 2008 to July 2010
 Optical provisioning of Wholesale and Retail OC3’s, OC12’s, OC48’s, USPL and MPL Wave type circuits, Ethernet
and PIP ATM/Frame Circuits. Provision circuits via Legacy MCI/WorldCom, MFS systems, TCOMS, F&E and LEC
Interface systems. This entails processing CDR’s, ASR’s PVC’s and involves systems such as SMARTS, COMS,
NETCOM, NETPRO, MECCA and UPI. Cross Provisioning of Option1 and Option2 (Local and LD networks) and
combinations of all of the above. Work closely with LEC, customers and implementation groups for clean order
processes and clarification.
Glotel Inc. - CARE Team (Verizon Business) – Nov 2007 to June, 2008
 Assist in escalating and moving orders forward, send and SUP ASRs, LEC address verification, seek on-net
verification for locations, engage sales/IM’s for further instructions toward install, Contact LEC for status on ASRs and
work with circuit designers. Track high bandwidth orders through test and install. Escalate internally to seek resolution
of pending issues toward resolve. Update spreadsheets accordingly. Monitor and update tickets daily with order
progress.
MCI/WorldCom- Circuit Designer/Provisioner – Feb 1997 to April 2002
 Solely responsible for the order entry, provisioning and designing of circuits for the internal group, which included
call-centers, POP’s, core sites, sales offices and nodes, domestic and international; including frame relay, switched
voice and video access. Worked on analog and voice circuitry from DS-0’s to DS-3’s. Worked in OrderPro, Intrada
Pro, IXPLUS, Activation Manager, F&E, TCOMS and COMS. Designed ISDN Primary Rates with an understanding
of Nortel Option 11 & 81, 0x32 and 8x24 PBX’s. Coordinated and interfaced with Local Exchange Carriers and Inter-
Exchange Carriers. Created and tracked ASR’s and DLR’s. Maintained and utilized an extensive company wide
database. Designed network for the prepaid calling card platform and VPN. Designed and provisioned alarming

2. circuits for all new DMS-250 and Sage switches in the U.S. Utilized many programs in which to program circuits, F
& E, OA for trunk groups and AS400. Maintained data base for all calling cards. D/I Mux III Certified Technician.