1. _________________________________________________________________
LAKSHAN LOKENDRA RUPASINGHE
P.O. Box 126452 Dubai UAE, Tel: 00971 55 7740247
Email: lakshan.recreation
Personal Statement______________________________________
I have been working in the Recreation department for the past 17 years. Recreation has been my passion all
the while and I really love what I have been doing. I have proved record of success in Recreation and
determination to succeed at all times to the betterment of my career and the company I work for. I have
been part of many such effective decisions in the past that lead my department to success as well as hotel in
general. I have the ability to spear head the department from any level either it through marketing or
promotions, Increase in guest satisfaction ratio, cost control measures or revenue generation and bottom
line profit. I believe I can exhibit many of the qualities that are essential to business, while enhancing my
career opportunities. I focus on cultivating a team environment that provides an exceptional customer
service while ensuring all team members perform at a consistently high level. As a Recreation Manager my
passion is to lead and create ways for the team to achieve success in everything they do including
themselves, I believe Individual growth is not an end itself but its company growth as well.
Skills_________________________________________________
• Strong verbal communication
• Nutrition-expertise
• Certified personal trainer
• Model fitness equipment expertise
• Fitness program specialist
• CPR and First aid certified
• Sport administrator
• Animation program expertise
• Team building activities expertise
• Pool technical & chemical expert
• Table tennis expert
• International certified table tennis coacher
Work Experience________________________________________
Asst. Recreation Manager (Department Head)
(Dec - 2013 to present)
Rose Rayhaan by Rotana - Dubai UAE
(72 floors and 333 meters, certified as the second tallest hotel by Guinness Book of Records)
• Conduct daily walk-around ensure set quality standards of the Spa and Recreation areas are
achieved.
• Maintain and audit daily reports such as: revenue, expenses, membership, payroll and treatment
statistics.
• Effectively manage changes in operation, policy and procedures with direct reports.
• Budgeting and finance
• Extremely organized
• Promotion and marketing strategies
• Result oriented
• Leadership development
• Team leadership
• Self-motivated
• Staff development
• Project planning
• Creative ideas generator
• An excellent customer care skills
• Expertise in Spa revenue & Membership
revenue and developing Marketing
Strategy
2. • Conduct monthly performance reviews with direct reports and ensure team members are reviewed
on a timely basis
• In conjunction with DTC and Director of L&D, prepare and regularly update departmental training
manual for all colleagues.
• Ensure all SOP’s follows and all employees are trained as per the Rotana standards.
• Involved in and drive operational Innovation process within all areas of responsibility.
• Hold a weekly staff briefing and monthly department communications meeting.
• Ensure a smooth and successful LRA inspection.
• Ensure optimum membership and monitor levels constantly.
• Provide provisional instruction and supervision to the fitness Instructor and ensure each member
and guest receives an individual exercise program along with dieting programs.
• Ensure health and safety regulations are strictly adhered to and implement any legislation as
required.
• Keep up to date with the latest developments in sports and fitness techniques, equipment and make
appropriate recommendations to the management.
• Plans, organizes, promotes, and monitors sports and social activities and special events for the
members and guests.
• Obtain sponsorships for various recreation needs.
• Prepare annual budget, monitors expenditures, and approves purchases, maintains financial and
employees activity reports.
• In conjunction with marketing manager, develop annual marketing plan.
• Set yearly SMART objectives and goals.
• Conduct one on one meeting with all colleagues & Conduct three month probation review for new
joiners.
• In conjunction with supervisor, conduct mid-year review & Annual performance review for all
employees
• Interviews and recommends hiring, train, and counsel employees, maintain payroll, and attendance
records.
• Prepare FF&E and OE budget.
• Attend P&L meeting, One on One with GM and RGS monthly meetings.
• Responsible for overall operation of the Recreation & SPA department and maintain high standard
of service and guest courtesy.
Work Experience________________________________________
Assistant Recreation Manager (Department Head)
(Jun - 2011 to Dec- 2013)
Iberotel Miramar Beach Resort and Spa - Fujairah, UAE
(Nestled between the foothills of the Hajar Mountains and the glistering Indian Ocean, this 5-star
Moroccan style resort offers 321 luxurious rooms)
• Manage the Recreation department and programs; including staffing, maintenance, and marketing.
• Trains, supervises and evaluates work performance of full-time and seasonal personnel.
• Recruiting new employees and make recommendations for hiring.
• Assists the General Manager in short and long range planning for a comprehensive recreation
program. Proposed & development of Recreation facilities, equipment and programs.
• Participate in active sports and recreation activities.
• Ensures all safety rules, regulations and procedures are followed.
• Make sure that employees are trained in safety procedures.
• Manage annual budget for recreation program functions.
• Purchases of supplies and operating inventory for recreation programs.
• Develop alternative funding sources for programs and improvements.
• Responds to complaints; handles all league suspensions and rule enforcement.
• Prepare news releases, information and marketing or other publicity on recreation activities.
3. • Provide instructions and assistant to the animators and kids club to develop and identify to meet the
recreational needs.
• Coordinate facilities and programs with department staff and organizations.
• Serve as a technical adviser to sports clubs and recreation staff.
• Provide effective supervision to the diving and water sport center.
• Establish and maintain effective working relationships.
Work Experience________________________________________
Health club In-charge (Cluster)
(Nov- 2005 - May- 2011)
Oasis & Dunes Hotel Apartments – Dubai, UAE
• Carry out the sales plan and achieve monthly target.
• Conduct sales meeting and provide feedback.
• Monitors the department expenses and ensure within the budget.
• Ensure high level of service such as cleanliness, maintenance safety and security at the area.
• Following all requisition for the daily operation and maintenance of the machinery's.
• Provide instruction and training for the gymnasium guests and members such as muscle toning,
weight loss, strength, endurance stretching and dieting programs.
• Plans direct promotion and publicity programs.
• Adhere at all times to the grooming and uniform standards.
• Train and orient recreation staff.
• Recruiting new team members and provide orientation and customer service training.
• Responsible for the implementation of the departmental policies, standard, training and marketing
strategies.
• Maintain and update all the files and duty roster.
• Organize Staff events, Health and safety procedure.
• Responsible for overall operation of the Recreation and maintain high standard of service and guest
courtesy.
Work Experience________________________________________
Gym instructor cum Lifeguard
(Oct - 2004 - Nov -2005)
Al Raha Beach Resort & Spa - Abu Dhabi, UAE
• Provide information, instruction and training for gymnasium guests and members such as
muscle toning, Weight loss, strength and endurance and stretching
• Advise participants on program and class policies and procedure, as appropriate.
• Assists in performing follow-up and class policies and procedures, as required.
• Tracks client progress and maintains complete and accurate client files.
• Ensures client adherence to safety and injury prevention policies and Procedures; prepares to
accident reports as required.
• Provide individual guidance and backup support to lower level trainers as required.
• Ensures client adherence to safety and injury prevention policies and Procedures; prepares to
accident reports as required.
• Provide individual guidance and backup support & rain and orient pool attendance.
4. • Responsible for log book reports and inventory
• Check for hazard condition in the pool area
• Report a persistent problem to supervisor
• Handle all the guest complains and report immediately to the recreation manager to the further
Instructions
Work Experience________________________________________
Assistant Gym Instructor
(Dec - 2000 – May 2003)
Inter-Continental Hotel – Dubai, UAE
• Demonstrate the exercises and ensure that the client is performing the exercises correctly.
• Explain the effects of particular exercises to the client.
• Ensure that the exercise equipment is in good condition.
• Motivate the client to achieve the set fitness goals.
• Be punctual and ensure that the designed workout routine is followed properly.
• Design a rehabilitation program in case the client suffers from some injury.
• Provide nutrition and fitness tips to the client to enhance the workout program.
Work Experience________________________________________
Pool Technician cum Health Club Assistant
(Nov - 1998 - Dec -2000)
Oberoi Hotel - Kingdom Of Saudi Arabia
• Clean and vacuum the pool
• Ensure that all valves are set as for filtration and that pumps are running
• Start each pump individually, ensuring that the main outgoing and incoming valves are open
• Check the chlorine residual and pH of the pool water
• Compare the above with the reading of the auto pH and chlorine controller
• Check the functioning of the chemical dosing pump
• Clean the strainers of the filter circulating pumps
• Check the water level of the pool and surge tank
• Check the supply of chemicals and order replacement if necessary
5. Educational Qualifications_________________________________
Completed: G.C.E. Advanced Level examination
Subject: Commerce
College: St. Thomas College, Sri Lanka.
Professional Qualification__________________________________
• Fitness Instructor - International Sports Sciences Association (ISSA). Obtained level 2 Rep’s
certification from the Dubai Sports Council.
• On stage presentation (OSP) - Conducted by Rotana learning and development department.
• On- job training certificate (OJT) - Conducted by Rotana Learning & Development Department.
• Interviewing & selection skills program (ISS) - Conducted by Rotana Learning Development &
Department.
• Managing Colleagues Development program(MCD) - Conducted by Rotana Learning &
Development Department
• Managing People Performance program (MPP) - Conducted by Rotana Learning & Development
Department.
• EQ Leadership Workshop - Conducted by Rotana Learning & Development Department.
• Managerial and Supervisory Skills (MSS) - Conducted by Q7 training Institute.
• Training Techniques (Train the trainees) - The Emirates academy of Hospitality Management.
• Life Guard, CPR, AED & First Aid - Denan Sport Services
• Gym Instructor – Conducted by Intercontinental Hotel Training department.
• Pool Technician - Conducted by Intercontinental Hotel Training department.
• Table tennis coaching (Train the trainees) - Chengde Sports club, China
• MS Application, Graphic Designing & Computer Hardware – Conducted by Westfield Institute.
• Recreation Supervisory skills, Telephone Techniques and customer Care - Conducted by Iberotel
Miramar Learning & Development Department.
• Effective Communication Effective Meeting Training Grooming and hygiene - Conducted by Iberotel
Miramar Learning & Development Department.
Sports & Activities_______________________________________
• Swimming, Squash, Badminton, Bowling, Snooker, Table tennis, Tennis, Cricket and Animation
Activities.
• Represented the Sri Lankan national Table Tennis team and had been won many tournaments.
• Experience of water sports activities such as Paddle Boats, Jet Ski, Wind Surfing and pool activities.
References_____________________________________________
I affirm that the given particulars are true and correct to the best of my knowledge.
Mr. Ashraf Helmy
General Manager
Iberotel Miramar Al Aqah Beach Resort
P.O. Box 5218, Fujairah, UAE
Mob: +971(0) 561798701
Tel: +971 9 244 9994
E-mail: ashraf.helmy@iberotel.ae
Mr. Karim Nahas
General Manager
Tower Rotana
P.O. Box 30430, Dubai, U.A.E
Mob: +971(0) 56 6761808
Tel: +971 (0) 4 3438000
E-mail: karim.nahas@rotana.com
