Kyle D. Beitz Resume with IT and Customer Service Experience
1. Kyle D. Beitz
6861 Scherff Rd, Orchard Park, NY, 14127
Home: 716-662-8078 / Cell: 716-983-8286
beitzkd@gmail.com
Objective
To seek a position where I can utilize my computer skills towards overall success.
Education
Bachelor of Technology Degree
Major: Information Technology – Web Development
Alfred State – SUNY College of Technology
Associates of Technology Degree
Major: Information Technology – Computer Information Systems
Alfred State – SUNY College of Technology
Graduation
May 2015
Graduation
May 2014
Skills
Critical Thinking
Skilled at learning new concepts quickly, working well
in a fast paced and stressful environment, communicating ideas clearly
and effectively.
Software
Microsoft (Visio, Project, Office)
Adobe (Photoshop, Fireworks, Dreamweaver, Premiere)
Programming Languages
HTML, JavaScript, CSS, PHP, XML, AJAX, JQuery, Bootstrap
Operating Systems
Windows XP, 7, 8, Mac Snow Leopard, Mountain Lion, Mavericks
Career History
Desktop Support Specialist, Washington Mills Niagara Falls, NY
On call support for employees
o Developed and maintained satisfied employee relationships via phone,
email and in person
Updating and replacing computers throughout buildings
o Troubleshooting on site
o Listened to employees problems and found solutions in a calm and effective manner
o Have patience dealing with confused and frustrated employees
Maintaining/Cleaning/Replacing items in spare parts room
Handled departments daily functions without supervision
General Utility Serviceman, Ray Laks Honda West Seneca, NY
Cleaning customers cars
Maintaining a clean shop/work area
Opening and closing shop area, without managers present
Jan 2015-
May 2015
May 2014-
Present
Construction Laborer, Don Gallo Construction East Aurora, NY
Variety of tasks involving strenuous manual labor, loaded and unloaded trucks
Maintaining a clean job site
Material handling and storage
Shift Supervisor, Zumiez Hamburg, NY
Handling administrative functions, retail sales
Built satisfied customer relationships
Trained new employees
May 2013-
Aug 2013
July 2008-
Sept 2010