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Kyle D. Beitz
6861 Scherff Rd, Orchard Park, NY, 14127
Home: 716-662-8078 / Cell: 716-983-8286
beitzkd@gmail.com
Objective
 To seek a position where I can utilize my computer skills towards overall success.
Education
Bachelor of Technology Degree
Major: Information Technology – Web Development
Alfred State – SUNY College of Technology
Associates of Technology Degree
Major: Information Technology – Computer Information Systems
Alfred State – SUNY College of Technology
Graduation
May 2015
Graduation
May 2014
Skills
Critical Thinking
 Skilled at learning new concepts quickly, working well
in a fast paced and stressful environment, communicating ideas clearly
and effectively.
Software
 Microsoft (Visio, Project, Office)
 Adobe (Photoshop, Fireworks, Dreamweaver, Premiere)
Programming Languages
 HTML, JavaScript, CSS, PHP, XML, AJAX, JQuery, Bootstrap
Operating Systems
 Windows XP, 7, 8, Mac Snow Leopard, Mountain Lion, Mavericks
Career History
Desktop Support Specialist, Washington Mills Niagara Falls, NY
 On call support for employees
o Developed and maintained satisfied employee relationships via phone,
email and in person
 Updating and replacing computers throughout buildings
o Troubleshooting on site
o Listened to employees problems and found solutions in a calm and effective manner
o Have patience dealing with confused and frustrated employees
 Maintaining/Cleaning/Replacing items in spare parts room
 Handled departments daily functions without supervision
General Utility Serviceman, Ray Laks Honda West Seneca, NY
 Cleaning customers cars
 Maintaining a clean shop/work area
 Opening and closing shop area, without managers present
Jan 2015-
May 2015
May 2014-
Present
Construction Laborer, Don Gallo Construction East Aurora, NY
 Variety of tasks involving strenuous manual labor, loaded and unloaded trucks
 Maintaining a clean job site
 Material handling and storage
Shift Supervisor, Zumiez Hamburg, NY
 Handling administrative functions, retail sales
 Built satisfied customer relationships
 Trained new employees
May 2013-
Aug 2013
July 2008-
Sept 2010
Kyle D. Beitz Resume with IT and Customer Service Experience

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Kyle D. Beitz Resume with IT and Customer Service Experience

  • 1. Kyle D. Beitz 6861 Scherff Rd, Orchard Park, NY, 14127 Home: 716-662-8078 / Cell: 716-983-8286 beitzkd@gmail.com Objective  To seek a position where I can utilize my computer skills towards overall success. Education Bachelor of Technology Degree Major: Information Technology – Web Development Alfred State – SUNY College of Technology Associates of Technology Degree Major: Information Technology – Computer Information Systems Alfred State – SUNY College of Technology Graduation May 2015 Graduation May 2014 Skills Critical Thinking  Skilled at learning new concepts quickly, working well in a fast paced and stressful environment, communicating ideas clearly and effectively. Software  Microsoft (Visio, Project, Office)  Adobe (Photoshop, Fireworks, Dreamweaver, Premiere) Programming Languages  HTML, JavaScript, CSS, PHP, XML, AJAX, JQuery, Bootstrap Operating Systems  Windows XP, 7, 8, Mac Snow Leopard, Mountain Lion, Mavericks Career History Desktop Support Specialist, Washington Mills Niagara Falls, NY  On call support for employees o Developed and maintained satisfied employee relationships via phone, email and in person  Updating and replacing computers throughout buildings o Troubleshooting on site o Listened to employees problems and found solutions in a calm and effective manner o Have patience dealing with confused and frustrated employees  Maintaining/Cleaning/Replacing items in spare parts room  Handled departments daily functions without supervision General Utility Serviceman, Ray Laks Honda West Seneca, NY  Cleaning customers cars  Maintaining a clean shop/work area  Opening and closing shop area, without managers present Jan 2015- May 2015 May 2014- Present Construction Laborer, Don Gallo Construction East Aurora, NY  Variety of tasks involving strenuous manual labor, loaded and unloaded trucks  Maintaining a clean job site  Material handling and storage Shift Supervisor, Zumiez Hamburg, NY  Handling administrative functions, retail sales  Built satisfied customer relationships  Trained new employees May 2013- Aug 2013 July 2008- Sept 2010