This document is a resume for Crystal Rudd that summarizes her education and experience. She has an Associate of Computer Science degree from Sullivan University and is continuing her education at Berea College to earn a Bachelor's degree in Information Technology. Her resume highlights her coursework and proficiency in programming languages like HTML, PHP, SQL, C#, and Python. She also has experience providing technical support for Apple and customer service for an insurance company, as well as filming and editing events for Berea College.

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Crystal Rudd
122 Washington Ave Apt 1, Berea, KY 40403
Cell: (859) 410 – 5457 – crystalrrudd@hotmail.com
Summary
Ambitious student who has completed coursework in the IS and IT field. Possesses strong
interpersonal skills and a desire for a career in IS, IT, and DB.
Education
Associate of Computer Science:Information Technology June 2015
Sullivan University– Lexington, KY
GPA: 3.40
Continuing education to achieve a Bachelor’s Degree in Information Technology at Berea
College in Berea Kentucky
Coursework in: C#, HTML, PHP, SQL, Networking, and Hardware.
Highlights
 Proficient in Microsoft Office, Excel, PowerPoint, and Access
 Programming in: HTML, PHP, SQL, MySQL, C#, Python
 Quick Learner
 Team Player
 Proficient with Windows XP/7/8/10
 Type 75 wpm.
Accomplishments
 Researched and developed programs using C# which resulted in more knowledge and a
cleaner program.
Experience
Tech Support for Apple iPhone
ACS – Apple Division – Lexington, KY
Address customer technical questions in a timely and accurate fashion. Walked customers through step
by step instructions to run preliminary diagnosis on their phone. Scheduled appointments when needed
with local Apple Stores.
Web-Tech
ACS – MetLife Division – Lexington, KY
Address customer service inquiries in a timely and accurate fashion. Documented all calls according to
guidelines. Walked customers through step by step instructions for registering, clearing cache and
cookies.
Media Services
Berea College – Media Service Department – Berea, KY
Brainstorming, filming, and editing events around campus. Answering phone calls and e-mails in a timely
manner. Processed requests for rental equipment. Trained new students placed in this department.