This document appears to be an exam for a banking technology course. It contains 3 sections with multiple choice and essay questions about various topics in banking technology. Section 1 has short answer questions about topics like BCP/DRP, payment systems, ALCO functions, operational risk management approaches, call center models, ATM transactions, and more. Section 2 requires longer answers for questions about operational risk approaches, SFMS components and security, payment system message flows, BCP implementation and alternatives, call center management, payment system risks, and credit appraisal principles. Section 3 requires even longer answers for two out of several questions about topics such as internet banking architectures, the operational risk management cycle, business continuity plan components and phases, ALM

1. Institute for Development and Research in Banking Technology
Hyderabad - 500057
End - Term Exam for M.Tech (I.T)
NOVEMBER 2006
Banking Technology
Time: 3 Hours. Total Marks: 60
Section 1 : Write Short Notes. 5 X 3 =15
11. BCP and DRP. 2
12. Elements of Payment System. 2
14. ALCO Functions. 2
Loss Distribution Approach for Operational Risk Management. 2
Server based Call Centre Model. 4
Objectives of ALM. 2
Cheque truncation. 5
The 5C’s of credit appraisal.
Draw the flow diagram of an ATM Transaction
Basic Indicator approach for operational risk management. 2
Delivery Channel Optimization 2
IVRS Applications in Banking. 2
Straight through processing. 2
What firewalls can do and cannot do? 2
Server based Call Centre Model.
Section 2 : Answer ANY FIVE of the following questions in not more than 40
lines.
5 X 5 = 25
21. Basic Indicator Approach Vs Standardised Approach. 3
22. Describe the major components of Operational Risk. 2
23. Describe the Message Flow in SFMS Architecture. 2
24. Describe BCP implementation at the Data Centre. 3
Describe the end-to-end security available in SFMS. 2
26. Explain the four types of message flow structure in an inter-bank payment system. 2

2. Explain the various alternatives for BCP. 2
Explain the operational issues in managing a call centre. 4
What are the risks arising in payment systems and how can we mitigate them? 2
What are the basic principles of credit appraisal? 3
Discuss in detail the ATM Switch architecture. 3
Describe the negative impact of technology implementation in Banks. 2
Discuss some of the Smart Card based Applications. 3
Explain in detail the components of Operational Risk. 2
Explain how the Real Time Gross Settlement System works. 3
Section 3 : Answer ANY TWO of the following questions in not more than 100
lines.
2 X 10 = 20
31. Describe the different architectures of Internet Banking. 5
32. Explain in detail the Operational Risk Management Cycle. 5
33. Discuss in detail the components and phases of an effective Business Continuity
Plan. 6
34. Describe the various components of ALM. 4
Discuss in detail the multi-channel integration issues. 3
Explain the critical success factors for CBS Implementation. 4
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