Banking Technology and Payment System

1. Institute for Development and Research in Banking Technology
Hyderabad – 500057
II Mid - Term Exam for M.Tech (IT)
OCTOBER 2015
Banking Technology and Payment Systems
Time: 90 Minutes Total Marks: 40
Section 1 : Write Short Notes. 5 X2 =10
11. Credit card settlement cycle
12. The 5C’s of Credit Appraisal
13. Server based call centre model
14. Smart card architecture and components
15. Black list Vs White list for firewall configuration.
Section 2 : Answer ANYFOUR ofthe following questions in not more than 40 lines. 4 X 5 = 20
21. Describe the functions of the Credit Card Issuing Bank
22. Provide a functional overview of multi-channel integration.
23. Describe the technologies used in call centres
24. Describe how the Interbank Mobile Payment Service operates.
25. Discuss the customer segmentation strategies for call centres.
26. Elaborate on the Principles of Credit Appraisal.
Section 3 : Answer ANYONE ofthe following question in not more than 100 lines. 1 X 10 = 10
31. Describe the security component model for Internet Banking.
32. Discuss the operational issues involved in managing a Call Centre.
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