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Welcome:
Creating the 21st Century
Unbounded University
March 5, 2015
In Collaboration with:
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
• Welcome
• Cisco WebEx Overview & WebEx for Higher Education Promotion
• Keynote with Dr. Devorah Lieberman, President, University of La Verne
• Office of Information Technology
• WebEx in Academia
• Q&A Session
• Next Steps
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
Michael McAlister
Cisco WebEx Sales Specialist
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
Cisco WebEx Collaboration Cloud
24x7 Support Unlimited Training Scalable and SecureProcess Consulting
Devices
Collaboration
Meeting Center
Web, Audio and
Video Conferencing
Budget meetings
Cross-Agency
Collaboration
Staff Development
Legal contract reviews
Interactive Online
Courses
Stimulus Programs
Software Rollouts
Database training
Disaster Planning
and Preparedness
Virtual Class
Training Center
Webinars
Event Center
Large Online Events
Committee Meetings
Fund raising
Awareness Campaigns
Outreach Programs
Desktop
Management
1:1 IT Remote Support
Systems Management
Helpdesk Ticketing
Remote Access
IT Support
Support Center
Instant
Communication
Shared Workspaces
One click Connect
Shared desktop
File transfer
Presence
Messenger
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Meet the New WebEx
• Bold new look and feel
• Faster Join time
• Wideband audio VoIP
• Mac Productivity Tools
• DX Integration
• ($) WebEx Video Bridge
• Personal Rooms (R2)
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Cisco TelePresence
Endpoints
3rd Party Standards Based
Telepresence Endpoints
Lync 2010
Lync 2013
WebEx Mobile
Jabber Mobile
WebEx Desktop,
Jabber
Desktop
Collaboration
Cisco
WebEx
Meeting
Center
One Meeting
Converged video bridging and web conferencing from the WebEx Cloud
Superior Scale
Up to 25 video endpoints & up to additional 500 video enabled WebEx users in a meeting
Industry Leading Proven Technology
Cisco TelePresence video bridging & Cisco WebEx web conferencing
Join From Anywhere
From any standards-based video device, including SIP, H.323 and Lync
WebEx Higher Education Promotion
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
• WebEx Enterprise Edition Licensing for all faculty, staff and administration
• Includes Meeting Center, Training Center, Event Center and Support Center
• Also includes WebEx Messenger IM/Presence in the Cloud
• Capacity of up to 1000 participants
• Unlimited audio conferencing via computer
• WebEx Meeting Center for all students
• Meeting Center for up to 8 participants
• WebEx Messenger IM/Presence
• Unlimited audio conferencing via computer
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
• Multi-year WebEx agreement 5 years
• Based on 100% of total faculty, staff and administration
• Cost per Employee $90
• Offer Valid during Cisco Fiscal Year 2015 and expires July 25, 2015
• Additional Storage, Audio or CMR options may be added via standard GPL SKUs
C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
Devorah A. Lieberman, Ph.D.
President, University of La Verne
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
• Vision and Mission
• History of La Verne
• Regional Campuses and Law School
• Diversity
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
• The University of La Verne has a history of innovative technology adoption for
faculty and students
• Online Classes
• Center for the Advancement of Teaching Excellence
• Blackboard, Banner, Google Apps for Education
• Moving to Unified Collaboration using web technology and advanced Cisco
Telepresence
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
• Cisco technology, such as WebEx and recently Telepresence, extends our reach to students in
ways that resonate more with how they want and need to learn
• Leveraging these tools, our faculty are able to engage students more comprehensively, as well as
collaborate and share research with colleagues and peer institutions across the globe
• Administratively La Verne has been able to facilitate meetings, conduct staff training, promote
faculty productivity, and offer remote technical support
• Through Cisco tool enablement, the University has been able to reduce travel related costs,
reduce our carbon footprint and extend our service offerings to students faculty and staff
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
• Daily Use
• Conduct Meetings
• Campus Community
• Interdepartmental meetings
• Board of trustee meetings
• Alumni meetings
• Human Resources
• Provide academic advising to students
• Provide remote technology support
• Office of Information Technology
C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
Hany Seyam
Sr. Director IT
Infrastructure
Kristin Lewis
WebEx Technical
Support Trainer
Bryan Best
Instructional Technology
Coordinator
Dr. Todd Britton
Asst. Vice President
Office of Information
Technology
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
A Phased approach…
1. To align with the University strategic plan, our offices evaluated the campus
infrastructure and upgraded using Cisco Networking systems
2. Improved telephony using Cisco products
3. Added WebEx web conferencing tools for face-to-face collaboration and increased on-campus
collaboration
4. Increased WebEx adoption with staff and then faculty for class instruction
5. Addition of Cisco TelePresence
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
• Facilitating collaboration to enhance:
• Research
• Classes
• Foreign Exchanges
• Alumni relationships & Private sector relationships
• Virtual meeting places via WebEx
• Improve Productivity
• Decrease travel time and cost
• Simulates the social proximity between students and teachers
• Cisco TelePresence further enhances productivity,
collaboration and cost savings
• TelePresence enables participants to conduct virtual
meetings from nearly any location creating a sense of
being there in person
• TelePresence in higher education
• Administration and cabinet meetings
• Dissertations
• Interviews and recruiting
• Student-professor meetings
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
• Community Outreach – 2012
• Town Hall Meetings – Dr. Linda Gordon
• 20/20 Master Plan – Dr. Clive Houston Brown and Dr. Chip West
• Human Resources – Online Seminars
• Athletics – Student Participation
• Virtual Office Hours – faculty
• Jabber – Registration/Student Accounts
• Faculty and Staff
• College of Law: Dr. Gilbert Holmes, Dr. Susan Exon
• Career Center: Mindy Baggish and Jen Morrajo
• Graduate Success Center – Linda De Jong
• Student with special circumstances
• Transportation
• Health Issues
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
• Instructional technology support and training
for faculty
• Cisco Jabber and WebEx
• Jabber as internal support tool
• Instant WebEx meetings for just-in-time support
• WebEx as option for faculty workshops
• Model effective use of technology
• Ideas for the future
• Project Squared
• DX 80 video endpoints at regional
campuses
C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
© 2012 Cisco and/or its affiliates. All rights reserved. 23
Richard Hasse
Adjunct Sr. Instructor
College of Business &
Public Management
Dr. Patricia Whitman
Sr. Adjunct Faculty
Preliminary
Administrative Services
Credential
Dr. Janeane Dimpel
Sr. Adjunct Faculty
Clear Administrative
Services Credential
Dr. Jack Meek
Instructor, Director of
Master of Public
Administration Program
© 2012 Cisco and/or its affiliates. All rights reserved. 24
• Dissertation Defense
• Collaboration with faculty and students
• Study group on complex systems and collaboration
• Collection of Faculty and student researchers of collaborative studies and complex systems connected with
researchers across the country
• United States of America (University of Vermont, Penn State Harrisburg)
• Europe (Erasmus University, Bamberg University, Trinity College)
© 2012 Cisco and/or its affiliates. All rights reserved. 25
• From Consumption to Conservation
• Scott Russell Sanders
• Melting Ice, Rising Seas, Shifting Shorelines
• John Englander
• Corporate Cultures – The Rights and Rituals of Corporate Life
• Terrence E. Deal
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
• Bring the Classroom to the professionally experienced undergrad and
graduate student
• Group Discussion
• Multisite Access
• Case Study
• Video Presentation
• Peer Review
• Virtual Office
• Student Advising
© 2012 Cisco and/or its affiliates. All rights reserved. 27
Classes offered in three formats
• Face-to-face class meetings
• Hybrid classes
• Online classes – combination of Blackboard and WebEx
© 2012 Cisco and/or its affiliates. All rights reserved. 28
• Demonstrate using the whiteboard
• Share instructor desktop with
students
• Share PowerPoint presentations
• Small group meeting with students
• Full class discussions
• Presentations by students
• Instructor resources site on
Blackboard
• Lead instructor participation in the
regional classes
• Lead instructor observations of
courses on regional campuses
© 2012 Cisco and/or its affiliates. All rights reserved. 29
 Librarians provide online
resources for Blackboard
Courses
 Provide student
instruction on how to
access library materials
via Blackboard
 Librarians use WebEx as
the vehicle for short staff
development programs
on library services for
teachers and students
© 2012 Cisco and/or its affiliates. All rights reserved. 30
• Combination of Blackboard and WebEx makes a powerful instructional platform
• WebEx provides the face-to-face interaction that brings life to the class
• Meetings in real-time allow students to experience the instructor to student, and
student-to-student interactions necessary for effective learning
© 2012 Cisco and/or its affiliates. All rights reserved. 31
• Training program coaches
• Working with school district mentors
• Counseling students
• Enhancing the online learning experience
• Working in learning groups
• Defending final learning projects or papers
• Connecting students with international students
Let’s hear from two students as they share their webinar
experiences
C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 33Cisco Confidential 33© 2010 Cisco and/or its affiliates. All rights reserved.
Q&A
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
Jackson Helms
Collaboration Specialist – Public Sector WEST
(919) 392-2217
jahelms@cisco.com
Everett Blake
Collaboration Specialist - Public Sector EAST
(408) 922-5345
eblake@cisco.com
Thank you

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University of La Verne: Unbounded University Event Presentation

  • 1. Welcome: Creating the 21st Century Unbounded University March 5, 2015 In Collaboration with:
  • 2. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 • Welcome • Cisco WebEx Overview & WebEx for Higher Education Promotion • Keynote with Dr. Devorah Lieberman, President, University of La Verne • Office of Information Technology • WebEx in Academia • Q&A Session • Next Steps
  • 3. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 Michael McAlister Cisco WebEx Sales Specialist
  • 4. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 Cisco WebEx Collaboration Cloud 24x7 Support Unlimited Training Scalable and SecureProcess Consulting Devices Collaboration Meeting Center Web, Audio and Video Conferencing Budget meetings Cross-Agency Collaboration Staff Development Legal contract reviews Interactive Online Courses Stimulus Programs Software Rollouts Database training Disaster Planning and Preparedness Virtual Class Training Center Webinars Event Center Large Online Events Committee Meetings Fund raising Awareness Campaigns Outreach Programs Desktop Management 1:1 IT Remote Support Systems Management Helpdesk Ticketing Remote Access IT Support Support Center Instant Communication Shared Workspaces One click Connect Shared desktop File transfer Presence Messenger
  • 5. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 Meet the New WebEx • Bold new look and feel • Faster Join time • Wideband audio VoIP • Mac Productivity Tools • DX Integration • ($) WebEx Video Bridge • Personal Rooms (R2)
  • 6. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Cisco TelePresence Endpoints 3rd Party Standards Based Telepresence Endpoints Lync 2010 Lync 2013 WebEx Mobile Jabber Mobile WebEx Desktop, Jabber Desktop Collaboration Cisco WebEx Meeting Center One Meeting Converged video bridging and web conferencing from the WebEx Cloud Superior Scale Up to 25 video endpoints & up to additional 500 video enabled WebEx users in a meeting Industry Leading Proven Technology Cisco TelePresence video bridging & Cisco WebEx web conferencing Join From Anywhere From any standards-based video device, including SIP, H.323 and Lync
  • 8. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 • WebEx Enterprise Edition Licensing for all faculty, staff and administration • Includes Meeting Center, Training Center, Event Center and Support Center • Also includes WebEx Messenger IM/Presence in the Cloud • Capacity of up to 1000 participants • Unlimited audio conferencing via computer • WebEx Meeting Center for all students • Meeting Center for up to 8 participants • WebEx Messenger IM/Presence • Unlimited audio conferencing via computer
  • 9. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 • Multi-year WebEx agreement 5 years • Based on 100% of total faculty, staff and administration • Cost per Employee $90 • Offer Valid during Cisco Fiscal Year 2015 and expires July 25, 2015 • Additional Storage, Audio or CMR options may be added via standard GPL SKUs
  • 10. C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 11. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 Devorah A. Lieberman, Ph.D. President, University of La Verne
  • 12. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 • Vision and Mission • History of La Verne • Regional Campuses and Law School • Diversity
  • 13. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13 • The University of La Verne has a history of innovative technology adoption for faculty and students • Online Classes • Center for the Advancement of Teaching Excellence • Blackboard, Banner, Google Apps for Education • Moving to Unified Collaboration using web technology and advanced Cisco Telepresence
  • 14. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 • Cisco technology, such as WebEx and recently Telepresence, extends our reach to students in ways that resonate more with how they want and need to learn • Leveraging these tools, our faculty are able to engage students more comprehensively, as well as collaborate and share research with colleagues and peer institutions across the globe • Administratively La Verne has been able to facilitate meetings, conduct staff training, promote faculty productivity, and offer remote technical support • Through Cisco tool enablement, the University has been able to reduce travel related costs, reduce our carbon footprint and extend our service offerings to students faculty and staff
  • 15. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 • Daily Use • Conduct Meetings • Campus Community • Interdepartmental meetings • Board of trustee meetings • Alumni meetings • Human Resources • Provide academic advising to students • Provide remote technology support • Office of Information Technology
  • 16. C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • 17. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17 Hany Seyam Sr. Director IT Infrastructure Kristin Lewis WebEx Technical Support Trainer Bryan Best Instructional Technology Coordinator Dr. Todd Britton Asst. Vice President Office of Information Technology
  • 18. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 A Phased approach… 1. To align with the University strategic plan, our offices evaluated the campus infrastructure and upgraded using Cisco Networking systems 2. Improved telephony using Cisco products 3. Added WebEx web conferencing tools for face-to-face collaboration and increased on-campus collaboration 4. Increased WebEx adoption with staff and then faculty for class instruction 5. Addition of Cisco TelePresence
  • 19. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 • Facilitating collaboration to enhance: • Research • Classes • Foreign Exchanges • Alumni relationships & Private sector relationships • Virtual meeting places via WebEx • Improve Productivity • Decrease travel time and cost • Simulates the social proximity between students and teachers • Cisco TelePresence further enhances productivity, collaboration and cost savings • TelePresence enables participants to conduct virtual meetings from nearly any location creating a sense of being there in person • TelePresence in higher education • Administration and cabinet meetings • Dissertations • Interviews and recruiting • Student-professor meetings
  • 20. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 • Community Outreach – 2012 • Town Hall Meetings – Dr. Linda Gordon • 20/20 Master Plan – Dr. Clive Houston Brown and Dr. Chip West • Human Resources – Online Seminars • Athletics – Student Participation • Virtual Office Hours – faculty • Jabber – Registration/Student Accounts • Faculty and Staff • College of Law: Dr. Gilbert Holmes, Dr. Susan Exon • Career Center: Mindy Baggish and Jen Morrajo • Graduate Success Center – Linda De Jong • Student with special circumstances • Transportation • Health Issues
  • 21. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 • Instructional technology support and training for faculty • Cisco Jabber and WebEx • Jabber as internal support tool • Instant WebEx meetings for just-in-time support • WebEx as option for faculty workshops • Model effective use of technology • Ideas for the future • Project Squared • DX 80 video endpoints at regional campuses
  • 22. C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
  • 23. © 2012 Cisco and/or its affiliates. All rights reserved. 23 Richard Hasse Adjunct Sr. Instructor College of Business & Public Management Dr. Patricia Whitman Sr. Adjunct Faculty Preliminary Administrative Services Credential Dr. Janeane Dimpel Sr. Adjunct Faculty Clear Administrative Services Credential Dr. Jack Meek Instructor, Director of Master of Public Administration Program
  • 24. © 2012 Cisco and/or its affiliates. All rights reserved. 24 • Dissertation Defense • Collaboration with faculty and students • Study group on complex systems and collaboration • Collection of Faculty and student researchers of collaborative studies and complex systems connected with researchers across the country • United States of America (University of Vermont, Penn State Harrisburg) • Europe (Erasmus University, Bamberg University, Trinity College)
  • 25. © 2012 Cisco and/or its affiliates. All rights reserved. 25 • From Consumption to Conservation • Scott Russell Sanders • Melting Ice, Rising Seas, Shifting Shorelines • John Englander • Corporate Cultures – The Rights and Rituals of Corporate Life • Terrence E. Deal
  • 26. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 • Bring the Classroom to the professionally experienced undergrad and graduate student • Group Discussion • Multisite Access • Case Study • Video Presentation • Peer Review • Virtual Office • Student Advising
  • 27. © 2012 Cisco and/or its affiliates. All rights reserved. 27 Classes offered in three formats • Face-to-face class meetings • Hybrid classes • Online classes – combination of Blackboard and WebEx
  • 28. © 2012 Cisco and/or its affiliates. All rights reserved. 28 • Demonstrate using the whiteboard • Share instructor desktop with students • Share PowerPoint presentations • Small group meeting with students • Full class discussions • Presentations by students • Instructor resources site on Blackboard • Lead instructor participation in the regional classes • Lead instructor observations of courses on regional campuses
  • 29. © 2012 Cisco and/or its affiliates. All rights reserved. 29  Librarians provide online resources for Blackboard Courses  Provide student instruction on how to access library materials via Blackboard  Librarians use WebEx as the vehicle for short staff development programs on library services for teachers and students
  • 30. © 2012 Cisco and/or its affiliates. All rights reserved. 30 • Combination of Blackboard and WebEx makes a powerful instructional platform • WebEx provides the face-to-face interaction that brings life to the class • Meetings in real-time allow students to experience the instructor to student, and student-to-student interactions necessary for effective learning
  • 31. © 2012 Cisco and/or its affiliates. All rights reserved. 31 • Training program coaches • Working with school district mentors • Counseling students • Enhancing the online learning experience • Working in learning groups • Defending final learning projects or papers • Connecting students with international students Let’s hear from two students as they share their webinar experiences
  • 32. C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
  • 33. Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 33Cisco Confidential 33© 2010 Cisco and/or its affiliates. All rights reserved. Q&A
  • 34. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34 Jackson Helms Collaboration Specialist – Public Sector WEST (919) 392-2217 jahelms@cisco.com Everett Blake Collaboration Specialist - Public Sector EAST (408) 922-5345 eblake@cisco.com

Editor's Notes

  1. 4
  2. And at the end of August we delivered WBS 29.8 – a major update to WebEx. You’ve hopefully seen the bold new look and feel. The addition of CMR Cloud. We shortened join times by up to 30% and really improved sound quality in VoIP. We also added Mac Productivity Tools – something customers have been asking for forever.
  3. With CMR Cloud, organizations can connect the way they want.
  4. Maximum Participants EC: 1000 per session AU: 1000 per session NU with MC: 25 per session NU with EE: 200 per session Ports - As many ports as you own, up to 100