1. Campang, Kristel S.
Address: 12 A Leongson St. Navotas City Philippines
Cell phone No.: 09095673427
E-mail Address: kristelcampang@yahoo.com.ph
OBJECTIVE:
To pursue my never-ending quest for knowledge in my field of choice as a strong team player,
communicator, leader, problem-solver and decision maker with an excellent experience within the working
environment.
WORK EXPERIENCE
Accenture 2007 – present
Sales Enablement Services
McKinley Taguig City
Onshore Projects Support Senior Analyst
- Mailbox monitoring
- Risk Assessment Validation
- Create initial work plan with standard structure and resources
- Load and Execute work plan maintenance cycle into MSP2010
- Managing client mailbox and perform the processing of risk assessment for client data
protection
- Perform work plan event and document changes (add activity, change baseline, change
resource, add resource, change effort, change duration…)
- Responsible for creating Coverage and compliance Report and populating
Optimization and People KPIs by coordinating to project execs.
- Creates BCP Security Metrics Report upon receiving to the global team.
- Responsible in ensuring that the Metrics Collection Report are populated in one
spreadsheet on a monthly basis and saved a copy into sharepoint.
- Perform data validation on input sources and generates report and powerpoint
presentation on CPI and SPI
2. - Perform cost and expense tracking and other ad-hoc data analysis. This typically involves
the creation of certain pre-defined financial metrics as well as performing ad-hoc analysis
and reconciliation as required
- Participate in continuous improvement of processes, document process enhancements
and procedural documentation.
- Creates Weekly and Monthly Metrics for resource supply and demands.
- Responsible of doing the project Monthly forecasted hours and actual Hours and
coordinate with senior managers for discrepancies.
- Responsible of creating Monthly Financial report and coordinate with execs for any issues.
- Responsible in logging Problem/SIR/Ticket Tracking (Service Management)
in ITSM and extraction of data to produce weekly ITSM Remedy report
Bench Management and Project Support Analyst
- Provide project support, communications/action tracking and administration activities
- Perform resource tracking, typically involving execution of standard and project specific
roll in and roll off processes, as well as, supporting the demand management process.
- Perform work plan maintenance and control using Accenture standard Project
Management Tool (e.g. Service Management Suite or SMS). This involves setting up
detailed work-plans, tracking compliance to work plan maintenance schedule, tracking
actual progress against plan on a weekly basis, generating reports / graphs and reporting
on variances
- Responsible for any kind of logistics.
- Creates weekly report for Seat Projection & Actual Usage, Periodic Access Reviews and
Sharepoint Access Maintenance.
- Responsible for orienting new resource before deploying them to a project
Training Coordinator/ Facilitator
- Ensure team mates will take all Mandatory trainings.
- Checking of member’s Individual training Plan.
- Coordination with Vendor for available trainings.
- Subject Matter Expert point of contact for ABACUS training.
- Facilitate Trainings Monthly.
Quality Assurance Analyst
3. - Performs final check on deliverables before sending and submitting to clients.
- Creates checklist for the resource management deliverables, ensuring all data are
updated and nothing can be miss for final submission.
Trainings Attended:
- Effective Business Writing
- MS Visio
- MS Access Basic and Advance
- MS Sharepoint
- Basic, Intermediate and Advanced Excel 2007
- PMO SMS
- Clearquest
- Clearcase
- ABACUS
- PCPW 101
- PCPW 102
- MSP 2010
TECHNICAL AND COMPUTER SKILLS
- Good grasp of MS Office Applications (Word, Excel, Outlook, Power point and Visio).
- Basic Installation of Software and Hardware.
EDUCATIONAL BACKGROUND
College Level B.S. Industrial Education
University of Caloocan City
Caloocan City
4. PERSONAL DATA
Nickname: Kristel
Date of Birth: November 17, 1986
Place of Birth: Navotas City
Nationality: Filipino
Civil Status: Married
Religion: Roman Catholic
PERSONAL REFERENCES
Available upon request.