Judy Vodas is seeking a challenging position in project management using her 15 years of experience managing multiple projects. She has worked as a project manager at several telecommunications companies, where she was responsible for defining project scopes, timelines, communication, and ensuring on-time delivery. Vodas has experience ordering routers and circuits, tracking issues, and customizing reporting to manage projects through completion. She is highly organized with strong analytical and problem-solving skills.
Judy Vodas PM Resume - 15+ Years Project Management
1. Judy Vodas
Judyvodas@aol.com
3220 Rockport Court, Cumming GA 30041 (404) 697-7958
CAREER OBJECTIVE
A challenging position using my previous responsibilities for the direction, coordination, execution,
control and completion of project management functions. Use management concepts and
techniques to estimate, establish priority, define, plan and execute the activities necessary to
reach project objectives.
SUMMARY OF QUALIFICATIONS
Fifteen years experience working effectively on multiple projects
Excellent analytical, organizational, problem resolution and tracking skills
An independent and self-motivated professional
Highly organized
PROFESSIONAL EXPERIENCE
Matrix Resources Atlanta GA - AT&T - Network Support PM March 2013-March 2015
Primus Software Corp - Atlanta GA- AT&T - Ethernet Order Mgr March 2012-Dec 2012
Worked with client driven projects, implemented project plans , ensured communication
and delivery of critical milestone dates
ASE Project Management responsible for defining scope, managing, timelines,
monitoring
order workflow to ensure on-time delivery of circuits
Resolved issues regarding delivery, escalations and expedites from implementation to
billing for Ethernet MIS , MPLS, IP, VPN, Frame Relay, Pops, Colo’s
Ordered Routers and resolved any issues pertaining to delivery of routers
Effectively communicated project status to management with keeping business clients
informed of project status and all related issues
Customized reporting for tracking and managing projects to completion
Demonstrated the ability to grow positive relationships with clients and colleagues at all
organizational levels
At&t/BellSouth
Provisioning Project Mgr/Specialist –Network Support-Alpharetta Feb 2009- Feb 2011
2. Service Delivery Project Manager-Atlanta July 2006- Feb 2009
Order Entry Support Manager –Bellsouth-Atlanta April 2003-July 2006
Sales Support Customer Care Manager-Atlanta April 2002-April 2003
Analyzed, communicated and resolved issues during the implementation thru billing
Sets and manages customer expectations and project risks, managing and escalating
issues and changes
Customized reporting for tracking and managing projects from implementation to billing
Updated appropriate management teams, clients and partners on project status
Participated in Center’s program by root causing late or long duration orders
Performed circuit ordering, provisioning requests, inventory management, scheduling and
coordination, as well as general invoice management of all data and voice circuits
Monitored, tracked and managed the provisioning and installation of complex voice and
data services , Frame Relay and Toll Free from initiation to billing
Identified tasks required to support change, and communicated implementation status.
Work closely with functional business divisions, vendors and customers in defining
project priorities, resources requirements and timing of deliverables
Obtained feedback at critical milestones and at project completion to ensure that project
efforts were meeting customer expectations
Coordinated with vendors and contacts for building access to insure install dates
Coordinated, monitored and tracked the provisioning and installation of complex voice
and data services including test and turn-up activities.
Project management of all issues related to invoice billings, change requests, moves,
adds and delete of corporate orders for switched outbound and inbound services for
customers
Provided technical expertise, billing analysis, and general provisioning inquiries for Frame
Relay, ATM and IP services
Strong customer service and organizational skills
Worked with 800 National SMS system and Resporgs
Education
Proficiency in Windows based applications (Word, Excel, Project) and knowledge of Order
Management System
Perimeter College Project Management Fundamentals
Perimeter College Project Management Professionals
Six Sigma Yellow Belt