This document contains a summary of Mahibub Karim Perampalli's experience and qualifications. He has over 9 years of experience in project management, IT infrastructure management, and service delivery management. He holds certifications in PRINCE2 and ITIL frameworks. Currently he works as a Project Management Lead at Mphasis Limited, where he is responsible for managing projects, risks, resources, and deliverables.
1. Mahibub Karim Perampalli
+919922555045 / +919175784465
m_perampalli@yahoo.com
M.A. post graduate; PRINCE2 & ITIL foundation V3 certified, having 9+ years of
experience into Project/Program, Operation Management, IT Infrastructure
Management, followed Agile, and Waterfall methodology in IT industry experience
with specialization in the following
PMO, Program/ Project Management
IT Infrastructure Management
Service Management
Delivery Management
Change & Release Management
Budget & Finance Management
Incident Management
Risk & Issue Management
Resource Management
Primary Responsibilities and experience summary
Experience in multiple segments such as Operations, Project/Program
Management etc.
Seasoned professional, with experienced in project planning, execution,
monitoring and resource balancing skills with ability to support multiple
simultaneous projects in Application development and IT Infrastructure.
Experienced in coordinating support of time line and IT project deliverables.
End to end project management includes project planning, change/Incident
management project performance review, quality management, project team
management, process Improvement planning and risk/Issue management.
Performed various project management responsibilities e.g. project Initiation,
planning, execution, monitoring & control etc.
Experienced in project schedule & cost estimation, team-management, change
management, Release Management, Budget Management etc.
Stake holder management for various clients across locations like - US, UK,
Europe and Asia.
Coordinate with vendors for resourcing and finance tracking.
Monitored/tracked project scope, schedule and cost for various projects under the
program.
Prepared and presented various monthly/weekly dashboards to share the project
progress with the senior management and client.
Worked on Microsoft Project Plan (MPP) for defining constraints/base-lining
projects/creating resource calendar/ resource leveling/reviewing / tracking critical
path/activities/compressing schedule, tracking/updating tasks.
Managed SOW/ Commercial change request and other commercial aspects for the
account.
Led the transition activities for the entire CDS OE account from KL/Singapore to
India (100+ resources).
Lead development, PMO/support teams – including SE/SSE/TL/AM
Interacted with the business to understand the functional requirements &
document it for application development/enhancement.
Managed project performance, Risk & Issues & provided with the
mitigation/resolution plan.
Managed work force and resource utilization of the entire account (~300 FTEs).
2. PROFESSIONAL EXPERIENCE
WORK HISTORY
Duration Organization Designation
Currently Working Mphasis Limited Project
Management Lead
1.3 Years Capgemini India Pvt Ltd PMO Lead
8 Months Deutsche Bank (DBOI ) Senior PMO Analyst
3.3. Years Accenture Service Pvt Ltd PMO
3.10 Years EXL Service Pvt Ltd Delivery Support
Analyst
Organization: Mphasis Limited
Term: October-2015 to Till Date
Role: Project Manager (Project Management Lead)
Project Profile / Core Responsibilities:
Managing project phases as per PMI guidelines: Initiating, Planning,
Executing, Controlling and Closing for ongoing activities
Managing complex projects and change activities related to Network and
Integrated Services.
Requirement gathering for the IT infrastructure for the customer.
Manage project for upgrade to network infrastructure that supports multiple
customer
Support multiple simultaneous projects in hosting, managing servers &
network infrastructure.
Involve in project planning, execution, monitoring and resource balancing.
Coordinate support of time line and IT project deliverables.
Communicate with stakeholders to provide accurate reporting and information
regarding the ongoing projects and initiatives.
Risk & Issue management with provided mitigation/resolution plan and
Risk/Issue log maintenance.
Manage Releases & implementation of the changes into the production.
End to end project management includes project planning, change
management, project performance review, quality management, project team
management, process Improvement planning and risk management.
Manage implementation of the changes into the production.
End to end projects delivery.
Organization: Capgemini India Pvt Ltd
Term: July-2014 to October -2015
Role: PMO Lead (Consultant)
Project Profile / Core Responsibilities:
Scrum Master :
o Involve in requirement gathering, scoping & planning work schedule.
o Plan & track the user stories (change /enhancement requests).
o Manage project performance, Risk & Issues & provide with the
mitigation/resolution plan.
o Track and ensure the performance deliverables are as per agreed
SOW.
o Track & forecast the budget/finance.
o Manage stakeholders & communications.
o Manage project status with end to end status follow up with the
stakeholders.
o Prepare & publish the weekly/Monthly status reports.
3. o Manage Releases & implementation of the changes into the production.
o End to end projects delivery.
PMO Lead
o Provide PMO services including across the delivery account.
o Requirement gathering for the projects
o Perform project planning, execution, monitoring and control to various
projects; Tracking the project deliverables and Milestone as per the
agreed SOW.
o Identify Risk & Issues & provide with the mitigation/resolution plan.
o Analyze and present the root cause of delayed in
project/deliverable/milestone delivery.
o Track & estimate project finance/budget on regular basis.
o Plan & Manage Demand & Capacity of the program.
o Prepare and publish a weekly Status Report with Schedule, Finance,
Risk and Issue status.
o Manage resources & timesheets.
Organization: (DBOI) Deutsche Bank Operation International, Pune.
Term: November-2013 to July-2014
Role: P.M.O. Analyst (Project Management Office)
Project Profile / Core Responsibilities:
Provide PMO services & manage changes & Release across various banking
domain.
Look into Resource & vendor management.
Perform Financial tracking & publish various weekly/monthly
status/KPI/dashboard reports
Identify Risk & Issues & provide with the mitigation/resolution plan.
Analyze and present the root cause of delayed in
project/deliverable/milestone delivery.
Plan & Manage Demand & Capacity of the program.
Organization: Accenture Services Pvt. Ltd. Pune.
Term: August-2010 to November-2013
Role: P.M.O. (Project Management Officer)
(20 August 2010 to 26 April 2011 through Magna InfoTech Pvt. Ltd)
Project Profile / Core Responsibilities:
Assist Project Manager in planning the relevant strategic IT project. Create &
track the work plans by preparing schedule report using MPP tool.
Follow up with the stakeholders and PM’s to ensure all outstanding work plans
are accurate and up to date and to validate the work plans accordingly.
Design, maintain, publish and improve project performance dashboards and
presentation. Generate & publish various weekly and ad-hoc reports.
Manage Demand & Capacity of the account & ensure all resources are fully
utilized.
Lead and support program/project continuous improvement.
Keep a track of project budget (finance) & ensure project finance is utilized as
per the agreed SOW.
Reconcile Timesheet between organization and client Timesheet & and invoice
to the Client.
Manage changes & Release across various banking domain.
Identify the internal and the external risks & Issue of the projects - manage
activities to mitigate/resolve those risks. Maintain and monitor the Risk and
Issue tracker on weekly basis.
4. Manage resource demand and staffing. Screening, On/Off boarding of the
resources.
Prepare SLA Report and Status Report. Maintain Inventory for all the Incident
raised. Follow up with the POC to get the incident resolved.
Maintain & keep start to end follow up of the tickets using Remedy tool.
Organization: EXL Services, Pune
Term: October 2006 to Aug2010
Role: DSA (Delivery Support Analyst)
Project Profile / Core Responsibilities:
Prepare process performance dashboard report.
Interact with clients based in UK on daily/weekly conference call.
Perform Analysis on the pain areas of the process.
Process improvements after analysis and data collation.
Workflow generation for the operation team to work.
Handle team whilst doing projects for process improvement.
Performance – reporting directly to the Assistant Manager; solely responsible
for team performance.
Meet client targets and SLA’s, meet quality standards.
Set goals and targets, interdepartmental co-ordination and communication.
Mentor and train to the new hires & helping them being productive.
Conduct quality audits and communicating feedback to associates.
Identify the root cause of the issue’s and fixing it with permanent resolutions
Educational Details:
Master of Arts
Bachelor of Arts
Certifications:
PRINCE2 foundation
ITIL V3 foundation
Technical Knowledge:
Operating System – Windows 7 / XP
Application Package – MS Office, MS project 2007/10, MS Visio, MS word, and
Power Point. Specialized in MS Excel.
Methodology – Agile, Waterfall.
Other Tools – Clarity, MSPS, Remedy, Solemon ( SAP ), ABACUS
Personal Details:
DOB : 21/01/1984
Nationality : Indian
Marital Status : Married
Contact Details : (M) +919922555045 / +919175784465
Email ID : m_perampalli@yahoo.com