Kimberly Warner is seeking a challenging and fulfilling position that allows growth. She has over 10 years of experience in customer service roles, including as a client service representative, data processor, accounts manager, and insurance representative. Her skills include excellent customer service, billing, collections, claims processing, and using software such as Excel, Word, Carelogic, and Heartlink. She holds an Illinois insurance producers license and is authorized to work in the US.

1. Kimberly Warner
Data Processor
Effingham, IL 62401
i_serv_u62401@yahoo.com - 815-549-8806
To obtain a position that will provide challenge, growth and fulfillment.
Authorized to work in the US for any employer
WORK EXPERIENCE
Client Service Representative
Heatland Human Services - Effingham, IL - May 2015 to Present
Responsibilities
Excellent customer service, scheduling appointments, collections, billing questions.
Accomplishments
I am able to work with a verity of patients and putting a smile on their face is the greatest feeling.
Skills Used
Excel, Word, Carelogic, Heartlink,
Data Processor
Aptude Inc - January 2015 to April 2015
Processing important patient information successfully in a timely matter, working diligently without supervision,
organizing files and scanning documents.
PATIENT ACCOUNTS/COLLECTIONS/INSURANCE
Bonutti - Effingham, IL - August 2011 to January 2015
Collections, scheduling, working claims, billing, denials, appeals, taking payments, working with patients
regarding payment policies, filing liens, working with attorney's, knowledge of workers' compensation/liability
claims, educated patients on new insurance laws.
Customer Service Representative
State Farm Insurance Company - March 2009 to August 2011
Quoted and produced areas of insurance products including, life, health, auto and home. Filed claims, took
payments, routed calls. I worked all areas of State Farm Bank products including, certificate of deposits, home
equity lines of credit, credit card applications, auto loans, checking and savings accounts.
Manager
World Finance Corporation - June 2003 to May 2011
Remarkable customer service, preparing and processing loans, collections, income tax preparation, and
overseeing employees while meeting and exceeding company standards.
1.
EDUCATION
Lake Land College

2. June 2002 to May 2003
IHM Health Studies Center
September 2002
ADDITIONAL INFORMATION
SKILLS I CURRENTLY HOLD AN ILLINOIS INSURANCE PRODUCERS LICENSE.
REMARKABLE CUSTOMER SERVICE, PROFESSIONAL AND MATURE, SELF MOTIVATED,
DEDICATED TEAM PLAYER