1. CURRICULUM VITAE
Saira Naz
House No- 23, Korangi – 05, Karachi-74900
OBJECTIVES: To build the career, to secure a promising position within an organization
that ensures opportunities to show ability, devotedness & sincerity to work
and development on the basis of professional and personal qualities.
BASIC EDUCATION:
BBA (Marketing)- PAF-KIET, Karachi 2014
Intermediate- Karachi Board with B Grade in 2010
Matriculation Karachi Board with A Grade in, 2008
PROFESSIONAL QUALIFICATION:
• CIT from SINDH MULTIMEDIA COLLEGE OF DIGITAL ART AND ANIMATION
— Karachi
TERM REPORTS/PROJECTS/SPECIAL ASSIGNMENTS:
Marketing Projects:
Re-Launching of DENTONIC Tooth Paste.
Start Business of benevolent wedding services.
In service marketing I had project on Pakistan’s culture.
In consumer behavior the new IRIS common room was started with provided
best quality of food for analysis students of PAF KIET.
Management Project:
Analysis of an organization’s behavior.
I prepared report on performance appraisal in Human Resource
Management.
In other project I started a BOUTIQUE.
Finance Project:
Projects of financial statement
Balance sheet and Income statement.
IN HOUSE TRAININGS:
• Telephone Courtesy Office Rules & Regulations
• Behavior Based Environment Public Dealing
• Presentation Skills
2. CURRICULUM VITAE
WORK EXPERIENCE:
Front Desk Officer June 2016 to Current
Hamdard University
Responsibilities:
Welcomes visitors by greeting them, in person or on the telephone;
answering or referring inquiries.
Directs visitors by maintaining employee and department directories;
giving instructions.
Preserves telecommunication system by following manufacturer's
instructions for house phone and console operation.
Pick up and deliver the mail
Open and date stamp all general correspondence
Maintain the general filing system and file all correspondence
Make preparations for Council and committee meetings
Respond to public inquiries
Provide word-processing and secretarial support
Develop and maintain a current and accurate filing system
Answer all incoming calls and handle caller’s inquiries whenever
possible
Re-direct calls as appropriate and take adequate messages when
required
Greet, assist and/or direct students, visitors and the general public
Assist the Executive Director and other staff as requested
Provide administrative services for the Executive Director
Work on students requests and make daily report which is directly
reported to the Director
Also work with the Admission Manager during admission period
Was looking for admissions in Management Sciences Dept
Perform other related duties as required
3. CURRICULUM VITAE
Also work for QEC dept. In that duty I audited the data of students
Customer Services Executive Nov 2014 to June 2016
Ibex Global (Warid Campaign)
(An International Standard Environment Based Company)
Responsibilities:
To provide the information to the customers about overdue on billing
payments and payment history.
Provide support to customers, handle inquiries and provide resolutions.
Forward the complaints and feedbacks to concern department via-mail.
Also update the reports of task and sent to the authorities on every day.
Upload leads and maintain records in excel sheets.
Administrative Assistant Feb 2014 to August 14
Alico Waste Experts
Responsibilities:
Organizing Meeting
Contact with clients through mail and telephone
Maintaining Files and Office Based Activities
Compliance of Office Rules & Regulations
Maintaining policies & procedures manual
Make periodic reports
COMPUTER SKILLS:
Strong skills of Microsoft Office 2003/2007/2010, Outlook Express and
Internet (Ms. Word, Excel & PowerPoint).
4. CURRICULUM VITAE
HOBBIES:
Book Reading Indoor Games Painting
SKILLS / ABILITIES:
Excellent writing and Verbal Communication skills in different languages
Strong Organizational Skills
Superior Presentation Skills
Efficient use of multimedia and modern technologies
Success in motivating colleagues and developing team work
Effective listening
ACHEIVEMENTS
Got certificate of consistent and best performer A+ grade from Ibex
Global
Got certificate of consistent performer throughout the year 2015-2016
from Ibex Global
HOBBIES:
Book Reading Indoor Games Painting
PERSONAL INFORMATION:
Father’s Name : Younus Maseeh
Date of Birth : August 12-1993
C.N.I.C No : 42201-5251500-0
Domicile : Karachi