This presentation was the Keynote of KeyedIn's Agile Portfolio Management in an Adaptive World virtual event talking about the importance of business transformation and how people, process and technology play a key role in that being successful.

1. Crossing the Digital Rubicon
Harvey Neve
Dec 9th 2020

4. Digital
Transformation
Culture

5. a marked
change in
form, nature,
or appearance
• transformation
• [ˌtransfəˈmeɪʃ(ə)n, ˌtrɑːnsfəˈmeɪʃ(ə)n,
ˌNOUN
• a marked change in form, nature, or
appearance.
• "British society underwent a radical
transformation"
• synonyms:
• change · alteration · modification ·
variation · conversion · revision ·

6. Don’t try to boil the oceanComplexity
Cost
X
X
X
X X
X
Start Small
• Build capability
• Build confidence
• Build capacity
• Build momentum

8. Servant leaders Lead with
others in mind
Self awareness
Listening (to understand, not just to respond)
Shift where the power lies
Create a learning culture
Principles, values and empowerment
Build trust
Us not me
Think long-term
Act with humility

9. Activity Based Workspaces

11. Principle:
your work-life balance and
productivity shouldn’t
come at the cost of
someone else’s

13. • How people work
• Where people work
• The tools people use to work
Digital Transformation is about People

14. Better Traditional Working

15. A Transformed, Modern Workplace

16. The Transformation Venn
• Transformation is a ‘a marked change in form, nature, or
appearance’
• Unaligned & un-coordinated just improves the current
model
• When new equipment, activity based work-spaces,
modern values and behaviours come together:
transformation is enabled
• Each area is dependent on and enabling of each other

17. something that
prevents
continuing or
operating in a
normal way
• disruption (noun) · disruptions (plural
noun) · digital disruption (noun)
• Something that prevents continuing or
operating in a normal way
• "the scheme was planned to minimise
disruption" · "there had been no delays
or disruptions to flights"
• synonyms:
• disturbance · interference · upset ·
confusion · confusing · disorderliness ·
disorganisation · turmoil · disarray ·
interruption · suspension · stoppage ·
obstruction · delaying · delay

18. Working from home or living at work?

19. Crossing the Digital Rubicon

20. “It doesn’t make sense to
hire smart people and tell
them what to do:
We hire smart people so they
can tell us what to do.”
Steve Jobs

22. The PMO is not a police force

23. Summary
• Transformation is all about people
• Where they work
• How they work
• The tech they use to do their work
• We have crossed a digital Rubicon
• Power and availability of tech, availability of data, always on cloud computing
• Cultural & behavioural expectations have been raised
• Covid has smashed paradigms: accepted norms and conditioning are rejected
• Leaders need to be aware
• Servant leadership
• Build back better

24. Thank You
linkedin.com/in/harveyneve

25. One more thing ….. The Checklists & Questions

26. Digital Transformation
• Digital / tech expertise at senior leadership level: Credible, visible and active
• Digital transformation is something greater than the sum of its parts
• Take a holistic approach across People, Place & Technology to enable user centred design
• Invest in your leadership: command and control to Servant Leadership
• Adopt principles to enable true flexible working
• Create activity based workspaces which enable multidisciplinary agile teams to thrive
• Brilliant tech basics: Infrastructure, Devices, Digital Tools
• Evolve your transformation: Start small - Build capability, capacity & momentum
• Make sure your governance speaks to the business to maintain stakeholder confidence
• Be ready to roll back and respond to challenge with real people case studies

27. Agile Leadership
• Vision & Purpose – “Why”
• Understand Agile & Service Design
• Relentless focus on user needs
• Stubborn on the vision, flexible on the detail
• Always looking for transformation opportunities
• Being a servant leader
• Create a growth environment and look after your people!
• Part of the team, not in-charge of it.

28. Questions to ask
• Are you team clear on the vision? Do they know “why”?
• Do you understand the principles & values of agile & service design?
• Are you on the look out for transformation opportunities?
• What does your workplace say about your culture?
• Are you a servant leader?
• Are you part of the governance or part of the team?
• What value are you adding

29. Redesign your
leadership
service
• Go and discover your user needs
• Test some stuff out
• Get feedback and try different things
• When you’ve found your MVP, launch it
• Keep the feedback coming and iterate

30. Creating our new way of working
(Workshop questions)
• What were the challenges of working through the Covid repsonse?
• How did ways of working change?
• What went well?
• What didn’t go well or was harder and why?
• What does all this mean for our team?
• What do we want to keep doing going forward?
• What should we do differently or start doing again in the future?
• What expectations do we have of each other
• With all this in mind: What do we want our shared Values & Principles to be