1. Resume of Kelvin Tan
Block 123 Simei Street 1
June 2012 – September 2015
Travelport GDS Singapore Pte Ltd
Sales Manager – Singapore & Philippines
• Sales Management - Generate Yearly Segments of 30,000 to
40,000
 Responsible for hunting of new sales targeted at travel
agencies
 Manage & mentor sales executives in the Philippines
 Travel to do presentations to selected agencies in the
Philippines
 Planning & formulate action plans for conversions
 Plan strategies to kickoff prospecting cycle
 Formulate approach for Stakeholders Management &
Activities
 Prepare PP Presentations for Management “buy in”
 Solutions Presentation covering broadly Front Office
reservations, Ecommerce & Online Booking Tools,
Productivity Tools, Mid to Back Office Systems & others.
 Application of the Target, Assess Needs, Propose, Negotiate,
Close, Implement Sales Cycle
 Plan, execute visits action plans
 Usage of the Oracle – CRM for all sales calls
 All sales activities and internal meetings
 Ad Hoc Projects
Reason for leaving: Change of environment/industry
Last drawn salary: $6,000 + 1 Mth AWS + $20,000-$30,000 (annual sales
incentive)

2. June 2006 – January 2012
Amadeus GDS Singapore Pte Ltd
Manager – Sales & Marketing – 2006 till 2009
Promoted in 2009 to Senior Manager – Sales & Marketing
• Account Management - Generate Yearly Segments of 80,000 to
100,000
 Responsible for Acquisition, Development & Retention of
Travel Agencies
 Manage Large to Medium size accounts for both Prospects &
Renewals
 Planning & formulate action plans
 Plan strategies to kickoff prospecting cycle
 Formulate approach for Stakeholders Management &
Activities
 Prepare PP Presentations for Management “buy in”
 Solutions Presentation covering broadly Front Office
reservations, Ecommerce & Online Booking Tools,
Productivity Tools, Mid to Back Office Systems & others.
 Application of the Target, Assess Needs, Propose, Negotiate,
Close, Implement Sales Cycle
 Plan, execute visits action plans
 Usage of the Siebel – CRM for All Calls
 All sales activities and Internal meetings
 Drive sales & marketing events for customers
 Ad Hoc Projects
Reason for leaving: Decided to take a break
Last drawn salary: $5,300 + 1 Mth AWS + $20,000-$40,000 (annual sales
incentive)
PrimeStaff Group Singapore | Australia | China
Page 2 of 6

3. Jun 2000 – Oct 2005
Singapore Largest Local Travel Agent – Chan Brothers Travel
Business Development Manager – Head of Department
• Oversee K.L. Office
- Manage and oversee our KL sales office
- Plan Annual Budgets & ensure profits
- Formulate actions plans, strategies & advertisements
- Responsible for sales & ensure targets are met
- Running the daily operations
- Oversee the Incentives Division
- Planning & Product Development
- Manage 10 staff
• Wholesale Distribution - Leverage on agents sales support to increase
sales volume & group size to maximise revenue
• Regional Operations - Support both Indonesia & Malaysia offices
Support in their operations
• Agents Relationship - Provide product training & innovative
Building solutions to enhance continued support
• ‘Guerilla’Approach - Implemented creative sales approach and ideas
to generate greater sales to meet company’s
branding objectives
• Manage Distribution - Establish distribution mechanisms in each
Channels market & put in place various travel programs
• Manage sales team - Manage & lead service/sales personnel to
achieve customer satisfaction & growth
• Product Development - Monitor & Initiate Travel Packages
& Marketing to suit the corporate markets
• Sourcing & - Work closely with overseas vendors on pricing
Negotiation to maximise revenue for the business
• Established - Establish rapport in the trade with various
Contacts suppliers, airlines & travel agents personnel
• Manage 20 sales - Manage & lead service personnel to ensure
Personnel customers satisfaction and service
PrimeStaff Group Singapore | Australia | China
Page 3 of 6

4. • Account Management - Service existing accounts & ensuring good
American Express level of service to cardmembers
Support American Managed their travel needs & Incentive trips
Express CM Travel Developed various travel programs to suit
their needs
• Work with various - Establish close links & communications with
AMEX offices Local & Malaysian Management team in
Sourcing & negotiating contracts.
Reason for leaving: Seeking for new challenges in a new environment
Dec 1998 – Mar 2000
Executive Search Firm – The Resource People
Business Development Manager
 Corporate sales calls
 Account management of corporate clients
 Job placements
 Candidates recruitment
 Job screening & interviews
Reason for leaving: Family business - did not work out due to business slow down
Dec 1995 – Oct 1998
Cairns Inbound Tour Operator – Jadenorth Australian Tours Manager
 Providing both FIT’s/GRP’s travel services
 Quotations for both Incentives & MICE
 Manage the daily administration & operations
 Regional call visits for products presentations & knowledge to enhance core sales
 relationships
 Contracting and sourcing for each market needs
 Participation in various trade shows to enhance market share
Oct 1993 – Oct 1995
Travel Agent – Fortune Travel
Manager – Incentives/Conventions
 Manage a team of 8 personnel (ops/sales staff)
 Drive sales to achieve targets & revenue
 Service Company corporate accounts
 Conduct product presentations on travel destinations
PrimeStaff Group Singapore | Australia | China
Page 4 of 6

5. Mar 1991 – Sept 1993
Incentive House – KenAir Incentive & Convention Planners
Area Sales Manager
 Sourcing new accounts
 Manage & service existing accounts
 Servicing/maintenance of core sales relationships
 Ensuring sales targets & yield management are met
 Manage itineraries & costing to suit client needs
 Conduct presentations to clients on various travel destinations
Mar 1989 – Mar 1991
Chan Brothers Travel
Asst. Sales Manager – Corporate Marketing & Incentives
 Making cold calls
 Servicing/maintenance of core sales relationships
 Ensuring sales targets & yield management are met
 Manage itineraries & costing to suit client needs
 Product presentations on various travel destinations
1985 – 1989
Scenic Travel
Tour Officer – Counter Sales
 Phone sales
 Tour operation
Education
• 1981 Saint Joseph’s Institution
GCE ‘O’ Levels
• 1983 Saint Andrew Junior College
GCE ‘A’ Levels
• 1991 Centre For Tourism Related Studies (CTRS)
High Performance Sales and Negotiation Course
• 2002 Singapore College Of Insurance
Certificate of Proficiency in Travel Insurance
PrimeStaff Group Singapore | Australia | China
Page 5 of 6

6. Courses Attended
• 2006 August 07 to 11
Amadeus Sales Practices/Amadeus Negotiation Skills
• 2006 October12 to 13
Advanced Selling Techniques
• 2007 February 06 to 08
Selling Amadeus Products & Solutions
• 2007 June 21 to 22
Negotiating Profitable Sales
• 2007 28 September
Effective Payment Collections in Credit Sales Management
• 2008 April 21 to 22
Consultative Selling Techniques
• 2008 May 19 to 21
Account Development & Retention Course
• 2008 May 22 to 23
Key Account Management
• 2010 High Impact Presentations by Dale Carnegie & Associate
• 2010 Every Cents Counts Selling & Negotiating Value Against Incentives
Personal Data
Age/ Gender : 52 years old/ Male
Marital Status : Single
Nationality : Singapore Citizen
Languages Written : English, Chinese
Languages Spoken : English, Mandarin, Hokkien, Malay
PrimeStaff Group Singapore | Australia | China
Page 6 of 6

7. Courses Attended
• 2006 August 07 to 11
Amadeus Sales Practices/Amadeus Negotiation Skills
• 2006 October12 to 13
Advanced Selling Techniques
• 2007 February 06 to 08
Selling Amadeus Products & Solutions
• 2007 June 21 to 22
Negotiating Profitable Sales
• 2007 28 September
Effective Payment Collections in Credit Sales Management
• 2008 April 21 to 22
Consultative Selling Techniques
• 2008 May 19 to 21
Account Development & Retention Course
• 2008 May 22 to 23
Key Account Management
• 2010 High Impact Presentations by Dale Carnegie & Associate
• 2010 Every Cents Counts Selling & Negotiating Value Against Incentives
Personal Data
Age/ Gender : 52 years old/ Male
Marital Status : Single
Nationality : Singapore Citizen
Languages Written : English, Chinese
Languages Spoken : English, Mandarin, Hokkien, Malay
PrimeStaff Group Singapore | Australia | China
Page 6 of 6