1. Keith Scasny
A
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2313 Portsmouth Avenue Toledo, Ohio 43613 Email: k.scasny@yahoo.com Phone: (419) 494-3812
General Manager
Six years of success in responsible general management of a franchise restaurant. Proven ability
to learn quickly, assess problems and initiate corrective action. Thrives in fast-paced, high-stress
situations requiring attention to detail and follow through. Has the ability to motivate staff to
high performance standards and excellence. Demonstrated success in organizing tasks,
efficiency, increased profitability while maintaining exceptional customer service.
• Aware of labor and cost
• Project management
• Customer service
• Inventory control

2. • Problem identification/ solutions
• Motivates employee success
• Enthusiastic and Friendly
• Hardworking
Achievements:
• Received title of General Manager of the Month second year in position out of two
hundred and sixty three stores.
• Increased net sales from $495,856.41 to $641,963.07 and lowered labor from 18.42% to
15.83% since 2008.
• Ranked highest in Progress Evaluation Scores between the four local franchise stores.
Professional Experience
Penn Station East Coast Subs- Toledo, Ohio (2005-Present)
General Manager (2008-Present)
Responsible for coordinating and maintaining all functions of the store while implementing the
highest of corporate standards.
• Staffing
• Quality control preparation and production
• Customer Service
• Cleanliness
• Profitability
• Personnel Management
• Policy and Procedure Adherence
• Maintenance and Repair
Store Manager (2005-2008)
Oversaw daily operations and functions under store guidelines and supervisor.
Education / Training:
Indian Lake High School (graduated 1997) 6210 Ohio 235, Lewiston, Ohio 43333
Two years of advanced General Management Training (2012, 2013)