1. Silambarasi Sapthagiri,
201, Arwani Building,
Caterpillar Road,
3rd
Industrial area, Sharjah,
UAE, Cell : 055 740
7340,055 6714075.
Landline:065280237
silambu.giri84@gmail.com
Objective:
To build my management career by Banking Officer in highly reputed and highly professional organization
and grab good career advancement through large efforts and innovative work techniques.
Professional Experience:
Sep 2008 – Jun 2014 City Union Bank Ltd Chennai, India
Assistant Manager
City Union Bank Ltd was incorporated as a limited company on October 31, 1904. It is one of the leading scheduled
commercial banks in the private sector with major presence in all Metropolitan cities, urban, semi-urban and rural
centers in all over India. Now it's having nearly 450 branches in all over India.
My Duties and Responsibilities are,
 Supervise the day to day operational functions of the branch including: vault, drawer and ATM balancing;
overseeing teller and customer service duties; and assisting with customer transactions.
 Managing difficult situations with customers and providing them with a resolution, information or additional
options.
 Ensure that quick and proper response to all reasonable customer requests.
 Approve customer and bank transactions within authority limits
 To complete all issuance, amendment and settlement of Letter of Credit / Guarantees / Bills and check all
incoming and outgoing communications in order to ensure that all processes are completed timely and accurately
in line with Service Level Agreement (SLA).
 Ensure documents are checked against Letter of Credit / Guarantees / Bills in line with terms and conditions.
 Ensure required documents have been provided (i.e. commercial invoice, certificate of origin, packing list, airway
bill or bill of lading etc.).
 Ensure compliance with international trade rules and internal guidelines.
 Follow-up with customers on discrepant documents and communicate details of refusal/acceptance of Letter of
Credit / Guarantees / Bills.
 Communicate with clients on arrival of documents in order to avoid payment of demurrage charges.
 Authorize initial processing, liquidations, acceptances, negotiation and sign related swift message.
 To process inward Letter of Credit / Guarantees, amendments and bills thereto.
 Send advices to negotiating bank promptly.
 Ensure all reconciliation of GL Accounts and system to system data reconciliation are carried out as per agreed
SLAs, bank's Policies, and operational Guidelines.
 Corporate governance & compliance: Work fully within – risk policies and procedures, all compliance regulations.
 Ensure unresolved cases are reviewed and closed.
 Opening of credit accounts, delivery of credit and operation in accounts ,Preparation and processing of customer
requests like TR, Bill Discounting etc.
 Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance
procedures and knowledgeable about all deposit, business, and consumer loan products.
 Follow up of various regulatory requirements like AML /KYC.
 Periodical update of inspection, Recovery of processing charges etc .
 Correspondence with customers’ existing as well as new.

2.  Supporting various types of audits and all other areas.
 Perform as a team member in allocating and coordinating the work flow Contribute to the fulfillment of department
and company objectives and goals.
 Maintaining data base for the Credit portfolio
 Supporting the credit officers in analysis of Financial statements of various Companies and compiling CMA,CRA,
different appraisal formats etc.
 Bank Administration / Accounting - handles the banks internal operations.
 Operations / Technology - provides record keeping, book keeping and information processing support.
 Ability to effectively interact with clients and all levels of bank colleagues.
 Correct workload balance across process flows and align to staff productivity
 Ensure all process/practices are in compliance with the Bank’s risk and procedures to minimize risk exposure.
 Compiles and prepares reports, presentations and other documents as instructed by the head of department.
 Build effective relationships, influence and motivate operations units to ensure their wholehearted commitment to
the achievement of operational excellence.
 Perform diagnostics on identified areas of business to establish the area of improvement and define problems and
propose solutions.
 Periodically review the operations processes to identify risks, plug the gaps, implement Quick fixes on process
issues, update procedures and share best practices to actively participate in the improvement of overall operations.
 Ensure operations processes are in compliance with established policies as well as regulatory standards.
 Highly organized thought process and well structured problem dealing attitude with an edge of innovativeness.
 Profound managerial qualities and skills to handle multiple teams simultaneously.
 Ability to handle both, the internal activities of an organization as well as the external dealings with customers,
vendors, government bodies, etc.
 Honest ability to Maintain Confidentiality of working Records.
Perform any other duties or responsibilities consistent with the employee Role and assigned by the management
Technical Professional Qualifications:
 JAIIB from Indian Institute of Banking and finance 2011.
 NISM-Depository Participants and operation Certificate from NSDL.
Training Areas:
 Credit Appraisal Training program from South Indian Bank’s Staff College Bangalore.
 Treasury operations Training program from CUB staff college, Kumbakonam.
 Risk management Training program from CUB Staff College Kumbakonam.
 Customer Service and Relationship from CUB Staff College Kumbakonam.
 Orientation Program’s for Bank Staff from CUB Staff College Kumbakonam.
 Customer Relationship and Marketing CUB Staff College Kumbakonam.
 Officer Orientation Program from CUB Staff College Kumbakonam.
Academic Education:
 Completed Master of Business Administration from Anna University, 2008.
 Diploma in Computer Technology from Directorate of Technical Education 2003
 Graduated in Mathematics from Bhardhidasan University 2006.
Projects:
 A Study on Organizational Commitment of Employees in Rane Engine Valve Ltd, Chennai at 2008. In
plant Training on HR functions in Rane Engine Valve Ltd, Chennai at 2007.
 A Study on Inventory Management through Mathematics at 2006.

3. Personal Details:
Husband Name : Sapthagiri G
Date of Birth : 04/05/1984
Nationality : Indian
Language Known : English & Tamil
Passport Number : L 8296116 & Validity 03.04.2024
Address : Nagapattinam Dist, Tamilnadu, India
Declaration:
I hereby declare that the above given information is true to the best of my knowledge.
Date : Yours Truly
Place : (SILAMBARASI SAPTHAGIRI)
References:
Will be Provide on request