Catherine Brady has over 10 years of experience in project coordination and client relations roles. She identifies and escalates at-risk projects, problem solves without reinforcement, and ensures accurate and on-time deliverables. Brady also analyzes processes, documents changes, monitors quality, and provides support to managers and teams. She is proficient in Microsoft Office, various company portals, and handles inbound/outbound communication.

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Catherine Brady
Professional Profile:
 Identify and escalate at-risk deliverables and action items to the appropriate level.
 Problem solves to reach workable solutions with little or no reinforcement
(collecting, reviewing and routing information through proper channels).
 Coordinate all project-related activities with a high level of accuracy; delivery must
be on time and on target.
 Prioritize multi-program deliverables and monitor and document progress and
compromises while providing timely updates to management, program managers
and team members.
 Analyze existing processes and procedures and identify deficiencies; participate in
process improvement efforts.
 Review and update documentation to represent current state of the program; track
changes and assess benefit or risk factors.
 Monitor deliverables from all resources for accuracy, efficiency and validity.
 Provides support to Program Managers and Product Development teams.
 Lead client calls and/or in person client meetings.
 Troubleshooting capabilities required-including detailed quality assurance and
proofing.
 Provide direction and escalation to IT
 Proficient handling inbound and outbound calls and emails with quality standards.
Professional Experience:
Project Coordinator – Minacs, Farmington Hills, Mi▪ 05/2013– Present
 Worked on the international project CEM (Consumer Experience Movement)
for Ford Motor Company
 Worked on the Canadian project GM Connect to Win
Bartender / Assistant Part-Time Manager– Loccino’s, Troy, Mi▪ 2011-2013
 Night time manager in charge of floor staff and finances.
 Bartender
Senior Funding Department Client Analyst– Flagstar Bank, Troy, Mi▪ 2007– 2009
 Senior Department Client Analyst in charge of corporate disputes.
 Customer service specialist for Funding Department.
Disbursement Analyst/Head of Wires– Quicken Loans, Troy, Mi▪ 2003 – 2006
 Head of Wire Disbursements
 Disbursement Advisor
 Worked as part of Escrow Team

2. Computer Software Skills:
Fluent with:
 Microsoft Excel
 Microsoft Outlook
 Microsoft Power Point
 Microsoft Word
 Ford Supplier Portals
 FMC Dealer
 High Tail
 Google Drive
 Vimeo
Education:
Bishop Verot High School- Fort Myers, Fl ▪ 1994-1999
Jacksonville University- Jacksonville, Fl ▪ 1999-2001
Wayne State University- Detroit, Mi ▪ 2001-2002
Oakland Community College ▪ 2015- Current
 Area of study, Business Management