1. Fidelia S Campbell
Background Soft & Hard Skills
 Hands on experience with SDLC methodologies.
 Effective communicator fluent in Portuguese,English, and Spanish.
 Strong analytical, problem solving, leadership, organizational and communications skills.
 Proficient in both time management and client conflict resolution.
 Attention to detail.
 Experienced in both project/system Life Cycle and PMBOK.
 Managed multiple global projects simultaneously for different line of businesses.
 Capable and willing to learn both the business and new technology at a rapid pace.
 Assertive, persuasive, reliable, self-directed, flexible and high performance professional.
 Experienced in working with different cultures.
 Experienced with mainframe and on-line platforms.
 Experienced with Matrix Environment.
 Experienced working with Operations, Business, Finance (AR/AP), Technology (mainframe and on-line),
legal, tax-compliance, Risk groups.
 Ability to influence, lead and communicate at all levels.
 Experienced in working effectively in a dynamic environment.
 Ability to communicate effectively, verbally and in writing
 PMI (Project Management Institute) member since 2001.
Technical Skills
 Project Methodology: SDLC & PMBOK
 Project Management Institute: Central Illinois Chapter, Completed PMP Training Program.
 PMI Quality Management Symposium; High Performance Teams; Making Projects Work
 Small Business Management: Thomson Education Direct
 Green Belt Trained
 Testing tools: Quality Center Mercury tool, Lotus Notes application, Jobtrac execution,
 Programming Mainframe tools: COBOL/IMS,TSO, File Aid, XCOM, and others.
 Programming OO, Web/HTML, etc
 Project Management tools: MS Project, Visio Beginning & Advanced,Project Workbench, EPIC,
Clarity, MS Project, Lotus Notes, e-Meeting (WebEx), MS SharePoint, IM/Office Communicator,
Intranet, MS Office Suite, Live Meeting/Conference, Skype, Merchant Force.
Core Competencies
 Project/Program Management  Project Coordinator
 Global System Launches/Implementation  Compliance Standards
 Requirements/Development/Business
Process/Enterprise Architect Design
 Test and Documentation
 Metrics  Software Life Cycle
 Regulatory Requirements  Customer Management
 Fraud/Security/Risk  Root Cause Analysis
 Problem Resolution  Quality Assurance
 Consultant Services  Finance Reporting, Accounting Processes,
& Systems Controls
 Enterprise Security