1. Michelle L. Harrison
The Colony
214-598-0783
harrisonmichelleL2@gmail.com
Highly experienced Technical Program and Project Manager with 15+ years of process knowledge and over
20 years of experience in infrastructure and software engineering. With a strong understanding of technical,
and practical application of technical project concepts and principles I can help bring your organization to the
next level of program management maturity while balancing a client centric mentality
Experience with Enterprise and mid-market clients including Federal and State Governments
Skill Set
 Strategic and Creative Decision Maker Based on Data, Aligned with Goals
 Building Strategic Working Relationships with Customers, Executives, Leadership, Technicians
to Meet Goals
 Efficient and Effective Vision, Direction, Planning, and Follow Through
 Engaging Audience using Clear and Timely Communication
 Adaptability to Changes in Environment, Process, Requirements, and Cultures
 Aligning Performance for Success, Goal Focused to Ensure Success
 Deep Knowledge in IT Technology, Application Development and Entire Outsourcing Lifecycle
Professional Experience
Capgemini: October 2015 - Current
Irving, Texas
Infrastructure Manager – Technology Manager
 Provides specialist expertise in specific technologies both internally to guide others and externally in Bid
and Project situations. Has both technical depth and/or breadth to perform a strategic technical role.
Capable of communicating technical issues to clients and colleagues and taking Responsible for visioning
the future technology waves & service lines specific domains through
- Participation in key seminars/symposiums;
- Being abreast of changes in the technical sphere by keeping track of published material related to
the COE;
- Building relationships with key personalities related to the COE and actively participating in key
interest groups.
 Responsible for post engagement support in defining high level technology architecture for engagements
through a group of technical architects and specialists;
 Helping sales teams with technology expertise and participating in key client meetings as “Expert”;

2. Michelle L. Harrison
The Colony
214-598-0783
harrisonmichelleL2@gmail.com
 Responsible for managing the Technology centres within the allocated budget;
 Responsible for building new technology capabilities within BU;
 Responsible for delivery and supervises delivery resources in specific cases when delivery
resources are aligned with the COE. Ultimate responsibility for technical implementation.
CompuCom: August 2013 - Current
Dallas, Texas
Senior Transition Manager
 Responsible for directing the overall transition including budget, structure, schedule, and planning,
including staffing requirements in line with the company’s business.
 New business - Acted as a business partner in development, sales, service design, existing business
growth, and delivery of new business. Defined programs to ensure proposed solutions will best
satisfy the customer needs and requirements.
 Portfolio Management - Utilized and implemented standard tracking and reporting methods to report
status of assigned programs forecasts, labor, and financial resources. Monitored progress and quality
of multiple programs, ensuring recommendations were sound and executable in practice.
 Project Delivery - managed Company, customer, and third-party resources while ensuring good
practices in standard methodologies and processes to deliver an integrated solution.
 Risk Management - Driven by the business vision, executed leadership, managed risk, prioritizes, and
interfaces with all projects utilizing industry knowledge and cross industry experiences.
 Financial Management - Had program budget accountability.
 Transition Management – Provided Understanding of transition project information and transition
project interdependencies in order make informed decisions.
 Change Management - Facilitated change management and other initiatives based on potential return
to company and other project objectives.
 Technological Expertise - Provides strategic input on technical trends as related to products, tools,
services or systems that support the company’s needs.
 Process Improvement - Served as an expert resource for business process redesign and the
development of performance measurement criteria.
 End to End Ownership - Performs execution of account from initial vendor meetings to steady state.
Computer Sciences Corporation – January 2012- Aug 2013
Washington, D. C.
Senior Transition Manager
 Assisted with the development and maintenance of project budgets, scheduling, and resource plans to
meet contractual requirements for assigned project(s).
 Assisted in the definition requirements and design and implementation of project modifications and
development.
 Managed large and medium sized projects. Performed project planning, tracking, and oversight to
ensure project(s) are completed on schedule.
 Recent Proposals: US Air Force, Customs/Border Patrol, FDIC, NIAID, PBGC, Navy(NGEN), VA, USAID

3. Michelle L. Harrison
The Colony
214-598-0783
harrisonmichelleL2@gmail.com
Xerox Business Services (Affiliated Computer Services): April 2003 – January 2012
Dallas, Texas
Senior Program Manager/Transition Manager - IT Transition/Program Management Office
Healthcare and Applications Service Delivery Manager/Applications Transition Manager
Business Process Outsourcing Finance & Accounting- Cross Functional Transition Manager
Transition Project Manager/Service Delivery Manager Specialist/Operations Infrastructure Analyst
Transamerica Real Estate Tax Services: September 2000 - September 2003
Dallas, Texas
Lead Systems Administrator
Suiza Foods/Morningstar: August 1998 - September 1999
Dallas, Texas
AS/400 Senior Systems Administrator/Disaster Recovery Project Leader
Education
 Midwestern State University, May 2004 Bachelors of Applied Arts and Sciences with Major in
Business Information Systems
 Collin County Community College, 2000 Associates in Computer Networking
Certifications
 Computer Networking Associates Specialized in Novell 3 and 4.1
 Licenses and Certification iSeries BRMS Disaster Recovery, October 2005
 IBM eServer Certified Specialist iSeries, October 2002
 IBM Performance Analysis and Capacity Planning, August 1999
 IBM Associate System Administrator, July 1999
 IBM Performance Analysis and Capacity Planning, June 1999
 Novell Certified Systems Administrator Version 3 and 4.11, December 1998
 PMI Member - Dallas Chapter Member
 PMP in Progress
 ITIL in Progress