1. KAREN TOPPIN
2663 Kachina Trail Dacula, Ga Tel. 770-203-3628
KarenToppin@gmail.com mobile: 770-203-3628
Dynamic Bilingual Project Coordinator with Over Ten Years of Experience:
Core Professional Strengths: experience includes, but not limited to
Bilingual in Spanish Translations from Spanish to English and English to Spanish Recorded greetings in
Spanish for Client Program., General Greeting recorded greeting in Spanish for client assistance,
Interpreter virtual, phone , and in person for client program with assigned program manager, Customer
Service troubleshooting, Mentoring, and a vast array of administrative a project coordinator duties.
EXPERIENCE
MARKETING COORDINATOR/TUTOR THE MELIORA SCHOOL, DACULA, GA 2012
• Provided Marketing Strategies and created material for multiple programs within daycare
• Tutored elementary age kids
• Provided updates and feedback to parents on children progress
• Created a Spanish program for both toddlers and school age children
CHILDCARE PROVIDER PRUMC, BUCKHEAD, GA 2001 – 2012
• Feed, change, and provide updates of children’s experience to parents upon dismissal.
• Provide positive and safe ambience for their development
• Create interactive and educational group play
• Document attendance of both children and volunteers; rotate extra volunteers to room as required.
• Ensure that all materials and equipment are meet operational order.
TUTOR, A to Z TUTORING, NORTH GA 2009
• Tutored math and reading comprehension for 8th
and 9th
Grade students in their home
• Assessed students learning curve and curtailed material that would help them understand the
subject matter.
• Submitted progress reports to Program coordinators.
• Provided detail summary of students progress and areas that need additional focus.
• Administered entry and final test to document improvement of skills.
BILINGUAL SPECIALIST, MYERS GROUP, SNELLVILLE GA 2008
• Imparting client satisfaction surveys in both Spanish and English
• Entering information into the CATI system.
• Documented and reported any errors encountered during the survey
PROJECT COORDINATOR THE NETWORK, NORCROSS GA 2005 – 2007
• Diagnose and troubleshoot client specific issues.
• Recorded greetings and special instructions in Spanish for client.
• Assisted Program Manager in revamping client programs.
• Documented operating procedures for training of incoming project coordinators.
BILINGUAL CUSTOMER SERVICE SPECIALIST THE NETWORK, NORCROSS GA 2004 -2005
• Translated and transcribed customer complaints.

2. • Translated documents from English Language to Spanish to that was implemented for the intake
specialist to use during calls.
SCIENTIST, NOVARTIS OPTHALMICS, DULUTH GA 2002 – 2003
• Maintained and calibrated laboratory equipment, i.e. viscometers, balances, kf coulometer, and
more. Performed HPLC and UV/Vis-Nir Spectrophotometer analysis.
• Applied physical and chemical testing on raw materials, stability samples, and finished products.
QUALITY ASSURANCE CHEMIST, ARCH WOOD PROTECTION CONLEY, GA 2000-2002
• Conducted test on all raw materials and verified final product was within specifications.
• Utilized the Atomic Absorption spectrometer for analysis of samples.
• Assisted with customer care on questions for the product.
• Maintained records of all production analysis.
QUALITY ASSURANCE CHEMIST DIVERSEY LEVER HAPEVILLE GEORGIA 2000
• Conducted physical and chemical testing on raw materials, lab batches, and final product.
Calibrated and maintained all laboratory equipment.
• Assisted with vendor and customer care inquire and maintained batch records.
SCIENTIST BIOLAB, DECATUR GA, 1999
• Assisted in the development of new product. Neutralize the water obtained as by-product and
reused it in the system.
• Performed physical and chemical testing for raw materials and final product.
SALES SENIOR GARDENRIDGE, STOCKBRIDGE GA 1998 – 1999
• Maintained associate coverage on the floor during hours of operation
• Scheduled lunches and breaks of sale associates in department
• Worked alongside my team to effectively meet customers needs and request.
DEPARMENT MANAGER – GIFTS STEINMART, ATHENS GA 1997 - 1998
• Provided and ambience that made my merchandise accessible to customers
• Received, documented and created displays for both Linen and Gifts.
• Resolved customer care issues.
• Created the schedule of my department associates to ensure proper coverage on the floor.
SUMMER PROGRAM ASSISTANT TEACHER, CLAFLIN COLLEGE, ORANGEBURG, SC 1996
• Taught labs and created an interactive lesson plan and scheduled field trips.
SUMMER INTERNSHIPS
Organic Chemistry Department, Medical University of South Carolina, Charleston, SC 1995
• Study of Phospholipase D utilizing thin layer chromatography.
Analytical Department, University of Georgia, Athens, GA 1995
• Developed a method for sequencing supicamole quantities of protein utilizing the capillary
electrophoresis.
Chemistry Department, University of Georgia, Athens GA 1994
• Studied the mechanism of metabolism for Tryptophanase with NMR and FT/IR instrument.
Smithsonian Tropical Institute Panama, Republic of Panama 1993

3. Field research on Agalcynis calliydryas: studied their decrease in population
Public Safety Office Aid: check facilities of the Institute for regulation standards (OSHA) and general
office duties
EDUCATIONS
Claflin College Bachelor of Science, cum laude Major: Biology/Chemistry
Certifications
• CPR and First Aid
Child Care References
Name Occupation Company Number
Dottie Spear CEO Home Staff 404.3640953
Martha Christopher Dir. of Children Ministry PRUMC 404.240.8243
Julie Leak Program Assistant PRUMC 404.240.8271