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HUMAN RESOURCES MANAGEMENT


         Presentation
              by
      Prof.M.S.S.Varadan
           Chairman
  Om Consultants (India) Pvt. Ltd.



         C   O   N     S    U   L   T   A   N   T   S

         U N L O C K IN G   P EO PL E P O T E N T I A L
TRAINING & DEVELOPMENT
                                          Focus: Identifying, assessing
                                          and – through planned
                                          learning – helping develop the
                                                                                  ORGANIZATION
                                          key competencies which
          UNION/LABOR RELATIONS                                                   DEVELOPMENT
                                          enable individuals to perform
         Focus: assuring healthy          current or future jobs.          Focus: assuring healthy
         union / organization                                              inter-and intra-urlit
         relationships                                                     relationships and helping
                                                                           groups initiate and manage
                                                                           change

                                                                                            ORGANIZATION / JOB
                                                                                                    DESIGN
  EMPLOYEE ASSISTANCE                                                                    Focus: defining how tasks,
                                               HUMAN RESOURCE AREAS
Focus: providing personal                                                                authority and systems will
                                               Outputs :
problem solving,                                                                         be organized and integrated
counseling to individual                       • Quality work life
                                                                                         across organization units
employees.                                     • Productivity                            and in individual jobs.
                                               • Readiness for Change


                                                                                   HUMAN RESOURCE
                                                                                       PLANNING
  COMPENSATION / BENEFITS                                                     Focus: determining the
  Focus: assuring                                                             organization’s major Human
  compensation and benefits                                                   Resource needs, strategies
  fairness and consistency                                                    and philosophies

                          PERSONNEL RESEARCH &          SELECTION & STAFFING
                           INFORMATION SYSTEMS
                                                      Focus: matching people
                        Focus: assuring a personnel   and their career needs and
                        information base.             capabilities with jobs and
                                                      career paths.
HRM                                                               ACQUISITION
                                                                         * Human resource
    COMPONENTS                                                             Planning
                                                                         * Recruiting
                                                                            - Internal
                                                                            - External
                                                                         * Employee
                                                                           Socialization


                                                MAINTENANCE                                       DEVELOPMENT
                                                * Safety and Health                               * Employee Training
                                                * Employee/Labor                                  * Management
                                                                            EXTERNAL                Development
                                                  Relations                INFLUENCES             * Career
                                                                                                    Development



                                                                       MOTIVATION
                                                                      * Job Design
                                                                      * Performance Evaluations
                                                                      * Rewards
                                                                      * Job Evaluation
                                                                      * Compensation/Benefits
                                                                      * Discipline

C   O   N     S    U    L   T   A   N   T   S

U N L O C K IN G   P EO P L E P O T E N T I A L
ASTD NINE HUMAN RESOURCE AREAS
    1.                          Training and Development
    2.                          Organization and Development
    3.                          Organization / Job design
    4.                          Human Resources Planning
    5.                          Selection and staffing
    6.                          Personnel Research and Information Systems
    7.                          Compensation/Benefits
    8.                          Employee Assistance
    9.                          Union / Labor Relations



C   O   N     S    U    L   T   A   N   T   S

U N L O C K IN G   P EO P L E P O T E N T I A L
STRATEGIC HUMAN RESOURCES
                                                        MANAGEMENT
    • Performance Management
       – Improve the human performance of the
         organization
       – Develop the strategy and the success
         measurements for performance management in
         order to meet, the organization’s changing
         business demands.
       – Serve on the executive team and contribute to
         business strategies.
       – Educate senior management about the value of
         the human performance improvement measures

C   O   N     S    U    L   T   A   N   T   S

U N L O C K IN G   P EO P L E P O T E N T I A L
• Change Management
       – Improve productivity through periods of
         significant change
       – Design and monitor systems for managing
         productive change
       – Assist in the internal staffing of change
         management projects
       – Assist in the selection of external advisors for
         change management projects
       – Identify and adjust to changing customer needs
       – Educate line managers as to the value of change
         management


C   O   N     S    U    L   T   A   N   T   S

U N L O C K IN G   P EO P L E P O T E N T I A L
• Designing of performance levers (These levers are
      compensation and benefits, performance management
      systems, leadership style, strategic communications,
      training and development and organizational
      structure)
       – Improve the productivity of the organization
       – Create, monitor and revise the performance levers
       – Assist in the internal staffing of projects to improve
         human performance
         Help select external advisors to improve human
         performance
       – Identify and adjust to changing customer needs
       – Educate line managers as to the value of the
         performance levers.

C   O   N     S    U    L   T   A   N   T   S

U N L O C K IN G   P EO P L E P O T E N T I A L
• Systems and Compliance
       – Assure that systems and compliance efforts are
         efficient and cost effective
       – Determine and adjust system’s needs
       – Assist in the selection of external vendors for
         outsourcing
       – Assist in the selection of technology-related
         solutions
       – Measure the success of vendor’s and technology-
         related solutions
       – Manage outside vendor relationship



C   O   N     S    U    L   T   A   N   T   S

U N L O C K IN G   P EO P L E P O T E N T I A L
PERFORMANCE INDICATORS FOR HUMAN
                ASSET MANAGEMENT
    •              Attrition rate
    •              Number of training days per employee
    •              Training expenses per employee
    •              Sales per employee
    •              Number of quality applicants vs positions
    •              Capital investment per employee
    •              Training expense vs salary
    •              Number of passengers serviced per employee
    •              Number of products per employee



C   O   N     S    U    L   T   A   N   T   S

U N L O C K IN G   P EO P L E P O T E N T I A L
Innovative HR practices


                                           CORE                                 PERFORMANCE                    TRAINING &             APPRAISAL          ORGANIZATION
                                    COMPETENCE        RECRUITMENT                MANAGEMENT                 DEVELOPMENT               & REWARD                     EXIT




                                                                                                                                                                               Competitive
                                                                                                                                                                                    Edge


                                                       * Shortlist Campuses               * Job content                 * For TQM
                                                       * Pay smartly                                                                      * Appraising
                                    * General core                                        * Team building               * Induction       teams
                                                        - Stock Ownership                 * Stress                      Training                            * Trimming the
                                      competencies      - Risk-free benefits                                                              * Appraising        Work force
                                     * Competency                                         Management                    * Cross-          Potential
                                                           for start-                     * Employee                    cultural                            * VRS
                                          Modelling       up ventures, ertc.                                                              * 360 degree      * Out placement
                                                                                          Involvement                   Training          Appraisal
                                                       * Behavioural profiles                                                                               * Exit interview




C   O   N     S    U    L   T   A    N     T   S

U N L O C K IN G   P EO P L E P O T E N T I A L

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HUMAN RESOURCES MANAGEMENT

  • 1. HUMAN RESOURCES MANAGEMENT Presentation by Prof.M.S.S.Varadan Chairman Om Consultants (India) Pvt. Ltd. C O N S U L T A N T S U N L O C K IN G P EO PL E P O T E N T I A L
  • 2. TRAINING & DEVELOPMENT Focus: Identifying, assessing and – through planned learning – helping develop the ORGANIZATION key competencies which UNION/LABOR RELATIONS DEVELOPMENT enable individuals to perform Focus: assuring healthy current or future jobs. Focus: assuring healthy union / organization inter-and intra-urlit relationships relationships and helping groups initiate and manage change ORGANIZATION / JOB DESIGN EMPLOYEE ASSISTANCE Focus: defining how tasks, HUMAN RESOURCE AREAS Focus: providing personal authority and systems will Outputs : problem solving, be organized and integrated counseling to individual • Quality work life across organization units employees. • Productivity and in individual jobs. • Readiness for Change HUMAN RESOURCE PLANNING COMPENSATION / BENEFITS Focus: determining the Focus: assuring organization’s major Human compensation and benefits Resource needs, strategies fairness and consistency and philosophies PERSONNEL RESEARCH & SELECTION & STAFFING INFORMATION SYSTEMS Focus: matching people Focus: assuring a personnel and their career needs and information base. capabilities with jobs and career paths.
  • 3. HRM ACQUISITION * Human resource COMPONENTS Planning * Recruiting - Internal - External * Employee Socialization MAINTENANCE DEVELOPMENT * Safety and Health * Employee Training * Employee/Labor * Management EXTERNAL Development Relations INFLUENCES * Career Development MOTIVATION * Job Design * Performance Evaluations * Rewards * Job Evaluation * Compensation/Benefits * Discipline C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L
  • 4. ASTD NINE HUMAN RESOURCE AREAS 1. Training and Development 2. Organization and Development 3. Organization / Job design 4. Human Resources Planning 5. Selection and staffing 6. Personnel Research and Information Systems 7. Compensation/Benefits 8. Employee Assistance 9. Union / Labor Relations C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L
  • 5. STRATEGIC HUMAN RESOURCES MANAGEMENT • Performance Management – Improve the human performance of the organization – Develop the strategy and the success measurements for performance management in order to meet, the organization’s changing business demands. – Serve on the executive team and contribute to business strategies. – Educate senior management about the value of the human performance improvement measures C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L
  • 6. • Change Management – Improve productivity through periods of significant change – Design and monitor systems for managing productive change – Assist in the internal staffing of change management projects – Assist in the selection of external advisors for change management projects – Identify and adjust to changing customer needs – Educate line managers as to the value of change management C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L
  • 7. • Designing of performance levers (These levers are compensation and benefits, performance management systems, leadership style, strategic communications, training and development and organizational structure) – Improve the productivity of the organization – Create, monitor and revise the performance levers – Assist in the internal staffing of projects to improve human performance Help select external advisors to improve human performance – Identify and adjust to changing customer needs – Educate line managers as to the value of the performance levers. C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L
  • 8. • Systems and Compliance – Assure that systems and compliance efforts are efficient and cost effective – Determine and adjust system’s needs – Assist in the selection of external vendors for outsourcing – Assist in the selection of technology-related solutions – Measure the success of vendor’s and technology- related solutions – Manage outside vendor relationship C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L
  • 9. PERFORMANCE INDICATORS FOR HUMAN ASSET MANAGEMENT • Attrition rate • Number of training days per employee • Training expenses per employee • Sales per employee • Number of quality applicants vs positions • Capital investment per employee • Training expense vs salary • Number of passengers serviced per employee • Number of products per employee C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L
  • 10. Innovative HR practices CORE PERFORMANCE TRAINING & APPRAISAL ORGANIZATION COMPETENCE RECRUITMENT MANAGEMENT DEVELOPMENT & REWARD EXIT Competitive Edge * Shortlist Campuses * Job content * For TQM * Pay smartly * Appraising * General core * Team building * Induction teams - Stock Ownership * Stress Training * Trimming the competencies - Risk-free benefits * Appraising Work force * Competency Management * Cross- Potential for start- * Employee cultural * VRS Modelling up ventures, ertc. * 360 degree * Out placement Involvement Training Appraisal * Behavioural profiles * Exit interview C O N S U L T A N T S U N L O C K IN G P EO P L E P O T E N T I A L